In an effort to transport our children safely to the Wilmington, DE Amtrak train station, (Mom,…read moreDad, Toddler and Infant) we hired About Town Limousine Service to pick them up first thing in the morning and then a week later, pick them back up at the train station and delivery them safely back home. The timing of everything was perfect, no worries, no hassles. The customer service received was outstanding and provided a sense of security and confidence that all would be well. We will definitely recommend About Town Limousine Service to all our family and friends. Thank you to all the staff at About Town Limousine Service. Fantastic service!!

We couldn't have asked for a better experience with About Town Limousine!…read moreThe vans were on time, drivers were courteous and professional. We were traveling with 14 teenagers and everyone loved the experience! Thanks About Town for getting us to and from our conference safely and making transportation a breeze.

THG was great to work with! Their prices are very competitive. The charter bus we had for our…read morewedding was great quality and very clean. Our driver was outstanding. I was happy to be able to provide this level of service to our bridal party and our guests. I would recommend and use again in a heartbeat!

DONT' HIRE THG TRANSPORT!!!!! We hired THG for six hours of…read morewedding shuttling. They picked up once, dropped off once, a total of 40 minutes then ditched us. BEWARE!!! Definitely hire a different limo service.

As someone who previously worked in the large-scale event planning industry, I know firsthand what…read moreit takes to execute complex logistics. I had actually used Ace Limo in the past with great results, which is exactly why I felt completely confident stepping in as the Best Man and main transportation point of contact for my best friend's wedding. I personally spent weeks coordinating with Samantha at Ace, as well as the couple's wedding planners, to ensure a flawless itinerary. Sadly, what we experienced on the wedding day was a total operational collapse. Without a single phone call, text, or email to me or the planning team, Ace decided to swap our reserved party bus for a generic Greyhound-style coach. They later claimed the original vehicle had an air conditioning issue. Having worked in events, I understand that mechanical failures happen, but the complete failure to communicate a major vehicle change to the designated point of contact is unprofessional and unacceptable. To make matters worse, they secretly outsourced the job. The driver who showed up didn't even work for Ace; he was a third-party contractor (we still do not know who or what company it was outsourced to) who clearly hadn't seen a single page of the itinerary Samantha and I had spent hours perfecting. That lack of preparation quickly turned into a disaster on the way to the ceremony. I realized we were heading in completely the wrong direction and literally had to leave my seat on a moving bus, walk up to the front, and physically tap the driver on the shoulder to get his attention because he was driving with his AirPods in. Despite my immediate corrections, his navigation blunders meant we were dropped off at the wrong location. Because of this, the bride was forced to walk the rest of the way to the church, exposing her to arriving guests and completely ruining the private, unseen arrival she had been looking forward to her entire life. You would expect a driver to snap to attention after a massive mistake like that, but the exact same thing happened on the way to the reception. Instead of heading to the venue, he obliviously started driving us back toward the hotel. For the second time that day, I had to play navigator, intervening and redirecting him to get us back on track while he continued to wear his AirPods. It is absolutely absurd that the Best Man had to babysit a hired driver all day just to get the wedding party from point A to point B. A transportation company's job is to alleviate stress on a wedding day, not be the primary cause of it. Ace Limo took our money, completely ignored the careful planning we did with their own staff, outsourced the job to an unprepared contractor, and failed at basic communication. Despite my previous positive history with this company, this experience was entirely unacceptable, and I will never recommend Ace Limo again.

Yes. I highly recommend Ace limo. Our flight was late by several hours. Still got picked up and…read morereceived first class service. Job well done.

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

My family has patronized Escort Limo for decades, especially when there are funerals that require…read morelong distances i.e. Brooklyn, Baltimore,and as far south as Cape Charles, Va. I am online now prior to calling Escort to book a trip this weekend to Md. and appalled to read an unsavory review above mine. The service is professional and consistently outstanding, which is why the review hints that a patron and Escort company agreed upon a contract and price and then the patron attempted to alter the route with additional points of departure. Mr.Kapolka is very accommodating; however, when we have family members residing in different locales we select ONE unifying departure point, meet there and depart. It saves time, which is money and the needless "going North in order to go South". Before I found Escort Limo my family had its share of nightmares such as tire blowout of a retread tire with no spare en route home, expired tags, police stop, "high driver," who swerved on and off road,etc. There are some unsavory limo companies about which one might write a bad review but not traveling with Escort where mutual respect comes first and customer satisfaction is guaranteed. Lois D

Worst experience ever. Talked with Tom Kolpolka, the owner about three times. He gave me a price…read morewhich I agreed to and I gave him a $150.00 deposit. I called him on Friday (the event was on Sat.) and asked him to pick up my daughter first (10 minute drive) before coming to my house. I guess the change was too much for him and he flipped on me. He refused to pick up my family. I thought that is why I hired him. He did tell me that the car was mine for 4 hours. Anyway, I told him I did not like the way he was talking to me and he said "I will help you solve your problem Ma'am. I will return your deposit and you can go somewhere else" and proceeded to hang up on me. Wow! I guess he must have gotten a better job. I then called the gentlemen who referred him and he was appalled. The gentlemen who referred him was a driver that I have used many times and he has always been more than a pleasure to work with. Undoubtedly he'll never be recommending escort limo again. If you're in the hospitality business, aren't you supposed to be hospitable and accommodating?

the driver as extremely unprofessional and should not be driving for a transportation company that…read moredeals with medical patients. She called when she arrived and was rude immediately rushing while I'm with my child, I asked for 3 minutes and told her I'd be out within 3 minutes and she said she had another ride she had to go to so she couldn't wait and she told me to call modivcare. we canceled the ride I wish Modivcare's would stop using castleride transportation.

Their driver, Ray, is a lovely man with OUTSTANDING customer service skills. He is a pleasure to…read morespeak with, picks me up on time, clean vehicle, excellent driving skills, and accommodating if you use walking devices. He has phenomenal people skills that everyone who deals with the public should possess. I have used other companies who fall short ... I have to give Ray 5 stars

Nice folks. On time. Clean vehicle. That's all you want from a taxi. Also cheaper than another taxi…read morenamed for a Florida dessert.

I have used friendly taxi several times in this past month due to issues with my vehicle. I was…read morelucky enough to get the same driver both times. Great conversation, great driver great service. Ask for Cody. He's the best!

I asked if there was a minimum about of hours you had to rent it for a Saturday night and this was…read morethe response I received "While you MAY be able to reserve a request for as few as three hours on a Saturday night, there is a strong chance that on VERY LITTLE notice ( an hour or two ) you will receive a phone call explaining that the vehicle was "damaged, delayed and / or defunct" and that no other vehicle is available. This last-minute cancellation will be the result of a better request ( $$$ ) for the company. While Profile Transportation will accept a 3-hour booking ( perhaps a day or two in advance of service ), I am not able to commit a vehicle on a Saturday night two-plus months in advance. Please remember that you need a vehicle which is specialized...not the standard sedan or SUV. Be careful. Thank you. Philip.".

I want to thank the rental assistant Teddy and Dave the shuttle guy for providing above and Beyond…read moreservice. My flight was delayed and all the rental agents had left for the night and Teddy drove back at 1:30am to help with my car rental. I am so appreciative I was with my 5 yr who is physical disable and wheelchair bound. If not for the support of Dave and Teddy we would have been stuck until 4am when the rental office reopened.Thanks for the exceptional assistance and great attitude. Best!