Great staff and easy to make your travel plans work for the best. I have worked with them over a…read moredozen time and every time its the same great treatment. Fast and complete. No other shipper is this effecent

I suppose this will read as a sort of love letter to Sofie Grossman, a Leisure Travel Advisor with…read moreConnoisseur Travel, Ltd. My wife and I were overwhelmed at the level of personal assistance that Sofie provided to us in planning our recent trip to England and Scotland. From arranging our train accommodations to booking us into wonderfully located hotels at every one of our stopovers, to our incredible accommodations at Hever Castle. We especially loved the guided tours of the London Museum, the Tower of London, and the great arrangements to tour Bath and its vicinity as well as Glasgow, with its wonderful Loch Lomond and small outlying villages. I could go on. And we especially appreciated Sofie's linking us up to the "Pocket Travel" app which rapidly became our "go-to" reference. From the extensive list of sites and activities that we wanted to experience, Sofie quickly pared this down into a manageable schedule that even afforded us extra personal time to trudge around and see things at our own pace. Sofie also got us reservations for some no-cost activities that required timed entries. Sofie went way beyond what we've experienced with other travel agents. And we can't thank her enough. You can bet that the first stop of our next trip will be to Sofie's office. Allen and Diana

What a great trip to Costa Rica Connoisseur planned for us! I don't think we would have seen all…read morethat we saw, stayed in such beautiful resorts, or had such a relaxing time without their planning. These are real travel professionals. Every detail covered. Katie Buckley was great and lots of fun to work with. Best of all, simply amazing resorts and still within our budget. Can't say enough good things about them!

This tiny airport is a breath of fresh air, despite hosting Avelo Airlines, the cardboard box of…read moretravel. The airport is bright and welcoming, safe, and offers interesting if not fresh food options. It ain't Philly International, and that's a plus. Come for the surprising transaction and brace for the Avelo flight.

I fly into this airport about annually to visit family. For what it is, it gets the job done…read more Little single terminal aiport with one gate. Security is easy to get through. When we were here in August 2025, it appeared they are expanding as they had temporary walls up. They introduced new chairs as well which appear that they will have power outlets at some point, but currently, charging options are very limited. They have a few vending machines and small restrooms. Will continue to use them as it is convenient and easy.

Great service and professional service, on time comfortable ride goes the extra mile to accommodate…read morethere customers last by not least there pricing can't be matched.

Very poor local customer experience followed up by poor national customer service…read more I made a last-minute reservation (12:30 PM for a 2:00 PM) same-day Saturday rental. The Website showed office hours until 2, so I reserved a car for that time. I hailed an Uber, and there were some logistical problems, so I tried several times to ring the office to inform them that I would be cutting it close, but could they hold the reservation. No one answered, so I let it ring through to national customer service, who informed me that they couldn't do anything, but I should just keep calling because maybe they were just really busy. I never did connect with the local office, though I arrived at 1:55 to find the gates were closed. William, my Uber driver who ensured I got there by 2, graciously drove around to see if there might be another entrance. [#HINT: This is proper customer experience.] We saw none. I paid him over $20 for an Uber to the location, and he waited for me to make one last phone call to the local office. Still no reply. There was no evidence of movement in the office area, and it didn't look like there had been anyone there for a while. I hailed another ride, and William and I headed back to the hotel, which during the return trip, I called Daniel national customer 'service', which is stretching the term 'service' quite liberally. After pulling up my reservation details, Danel astutely informed me that the local time was 2:01, so of course, they were closed. It didn't matter when I told him we spend the previous minutes trying to get in and not spend it calling the service desk. Daniel offered to make a reservation at another location, 'near' my hotel, but I declined. He apologised and said there was nothing he could do because I called after the location was closed, but he asked if there was anything else he could do to help. Knowing that I was already out $20-something bucks and was on my way to another $20-some odd for the return trip, and suggested he could reimburse me for that, given the inconvenience. No way. No how. I rented a car from @Enterprise. They even picked me up from my hotel. No @Uber necessary. Perhaps @Avis_Support could learn a lesson or two from Enterprise, if not some manners. Interestingly enough, whilst Avis' site lists Saturday hours ending at 2 PM, Yelp shows them closing at noon. Perhaps Yelp is on to something. If this is the case, then whoever is responsible for maintaining hours of operation needs to get with it.

The staff at this location are always so friendly and helpful. We have rented from this location a…read morenumber of times, always with great results. My most recent trip involved an extended rental but then had complications and a change in return date. They even worked with us on what was supposed to be a prepaid, nonrefundable contract when my elderly travel companion had to be brought home suddenly. Real human beings with a great attitude. Five stars!

Outstanding airport service. Flight was delayed and they still met us right at the terminal with a…read moreclean, comfortable car and a professional driver who handled all the luggage. Clear communication before and after landing, fair all-in price, no surprises. Will book them every time I fly out of PHL.

My family and I booked a round trip to and from the Philadephia airport with Xavier and his team…read more It was an early international flight and they did not show up, no call, no text, nothing. We finally got ahold of our driver, who we woke up. Needless to say we did not have time to wait for the driver to wake up and get ready. Due to the size of our party we had to take two vehicles to the airport and park in the garage, not economy, due to running late after waiting 30 minutes past pick up time before we found out we weren't getting picked up. Xavier offered to pay for our parking at the airport and offered his apologies the day of the flight. Upon our return we tried to sync up to give him receipts as requested and get a check in person like he requested. After a month of trying I finally am leaving this review I text him, I can see read receipts, and no reply. He offered to pay for our parking and then ghosted us. This on top of not showing up at all when we booked is reason enough to look elsewhere.

A top of the line experience. Over the top appreciation. Sharon worked tirelessly to get me the…read more best ticket at the absolutely lowest rate in this season for Jamaica. I'm talking crazy low price. Departing and arriving at a decent time. I thought I wasn't going to see my mother for yet another year after seeing how high the fares were. I called Sharon and she told me "you will see your mom, I got you girl." She started her search and found me a price I couldn't say no to. It was unbelievable. Put your travel plans in Sharon' hand; you will go wrong NEITHER will you be sorry. In fact, you'll be raising the roof with gratitude and excitement. And like me, you will be counting the days to your vacation because you just can't wait. A very satisfied customer and a proud niece. Keep doing what you do best aunty, helping others be happy. And just helping in general.

Sharon is amazing. She helped me pick out and scheduled my tours while I was vacationing in Dubai…read moreand recommended the hotel where I decided to stay. The hotel's food and service were exceptional and the tours were so much fun. Will definitely use her again.

Very well matter gentlemen drove me were I had too go and was very reasonable and very respectful I…read morewill call again if needed

He arrived promptly as promised and he was very helpful. His vevehicle was very clean as well.read more