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    Connoisseur Travel

    4.3 (6 reviews)
    Open 9:00 am - 5:00 pm

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    International Tours-Galaxsea Cruises

    International Tours-Galaxsea Cruises

    1.0(2 reviews)
    0.3 mi

    Can I give fewer stars?! I was on this trip too. First Mary…read moreH was an iffy agent- we got piece meal information and had to beg for updates. You pay all this money and have to BEG for updates??? Remember Cuba is not American friendly- phones don't work and internet doesnt work. BUT! our prepaid transfer was not on time to pick us up for an international flight to depart Cuba. The man on the ground, Eric, wasn't there- we had to track him down... and it left all of us racing through an international airport with precious little time to get through customs, check ins and help a colleague with a wheel chair. This is a low rent agency- go to Liberty Travel. DONT work with Mary H. Traveling should not be such a hassle.

    I have to reply If you recall there were TWO people in this…read moreparty to Cuba- so not the same person. BOTH of us have complained... neither of us got the hotel confirmation from you as promised and actually FIVE of us were left over an hour waiting for the airport transfer. YES FIVE people left over an hour for transfers. Cubans are racists- as noted by the constant Sambo Dolls and racists figures sold everywhere. The tour group heard stories about white slave masters have sex with slaves to have "beautiful mixed kids..." even from the back of our tour bus someone yelled out "THAT IS RACIST!" But our complaints were not about Cuba itself (except the transfer)- what you could help was your awful customer service... not providing confirmation numbers, the courier who was late and DID NOT help an 80 plus woman who needed wheelchair assistance. DID NOT help her into the cab, while I PERSONALLY had to lift her leg up and over ( no step provided) And not once, have you addressed us with our titles- as Doctor. Eric did not apologize- he was no help... and all five of us in that 11: 55 am transfer barely made the plane. Regardless- this is two different people who have offered complaints, with the same experience of being yelled the night before departure at when asking for confirmation numbers...no apology- and left rushing through the airport when the courier is late. You may have 30 years service- but certainly not with the way Mary H treated us.... and no one has yet to apologize for the stressful treatment. We BOTH stand by this complaint and urge people to use another travel agent who will treat you with respect and honor reasonable requests instead of yelling "WHAT DO YOU WANT ALREADY!" really that's good service? Wouldn't it be easier just to apologize for losing your cool? We are speaking out because it is a shame black people have to be kicked around even when going on a professional trip.

    Delaware Limo - Greg and our vehicle.

    Delaware Limo

    4.3(16 reviews)
    9.5 mi

    We are wildly impressed with every aspect of Delaware Limo. I arranged travel for 8 guests from and…read moreto Philadelphia and the airport. Hillary provided gracious help with a day of time change. The gentleman who helped with our planning was incredible. He organized a driving tour of Philly for our guests and even recommended his favorite cheesesteak shops! Greg, our driver, called to confirm plans and ask if it was ok to review the itinerary he put together for our guests. Our guests were thrilled! Greg also stated that he has so much respect for the business owners and how they hire people. He was delightful and earnest. This travel planning could have been incredibly stressful but because I made a wise choice inselecting Delaware Limo, my mind was at ease. Highly highly recommend.

    Delaware Limo was able to accommodate my last minute request for a same day pickup at PHL to my…read morehome which is 1.5 hours away. They were able to provide a large car and spacious enough to accommodate my family of 5 and all of our suitcases. Our driver, Arif, was prompt, courteous and helpful. As stated, the car was large and had more than enough room. Water was provided. They could not accommodate our car seat request but I'm not sure if that is something that could have been provided if the request wasn't so last minute. If you're looking for a car service I highly recommend De Limo because they are reliable and professional. They are on the pricier side but at least you know you will be taken care of.

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    Connoisseur Travel - travelservices - Updated May 2026

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