This place is a joke! I took my 18 month old here as a new patient to get a lump on his knee…read morechecked on July 8th. We were there over 2 and a half hours even though I showed up 30 minutes before the appointment like asked. While at the visit Dr. Valmiki noticed his exama and told me to change his soap from Johnson and Johnson baby wash to alveno baby wash. (So I did.) She wanted to give him his 18 month shots and do his labs while we were there but I told her we would have to reschedule a wellness visit in a couple of weeks due to leaving town and being in the car for 6 hours when we wer done there that day. (I didn't want him to feel bad from shots and be stuck in his car seat for 6 hours.) She said that was a good idea since she wanted to look at his knee again in 2 weeks to see if a anti inflammatory medication would help the lump on his knee. She also asked if we were seeing anyone for his lazy eye. I told her yes we had been seeing a specialist at scott and white marble falls for about 4 months. I thought maybe they were just having a busy day and that's why we had to wait so long. No big deal it happens. I scheduled the wellness visit before leaving for 2 weeks later on July 22nd. While out of town I received a call for Dr. Valmikis office saying they were sending a referral for his eyes. I told them "No. We already have a doctor for that." Then 30 mins later I had a doctors office call me wanting to schedule a appointment for his eyes. I told them we didnt need to he was already seeing someone. (it was just annoying to have to repete myself over and over) We come back for the wellness visit and it's the same thing. We waited in the waiting room for over an hour and a half. Got back to see the same doctor and the first thing she says to me is "Have y'all ever been here?" She does his well child check and again notices the exama. She asks what soap I'm using and I tell her alveno baby wash. She then says "o no, use the regular Johnson and Johnson wash." At this point I knew we would not be coming back EVER! She left the room and 2 nurses came in stuck my kid 4 times trying to get blood (I had to tell them to stop digging around with the needle in his arm after stick 2 before the other nurse had to stick 2 time before finally getting the vain.) They gave him his shots and we left. I was so releaved that I wouldn't have to deal with them again. I was wrong! Their billing person billed the insurance wrong for the wellness visit (I got 2 bills totaling over $100) so I called and she told me she wasn't going to change the billing code on it that it was billed right (as a follow up) and I could call my insurance company and the would tell me the same thing. So I did just that. The insurance says the doctors office billed it wrong to call and tell them they need to recode it. When I called back she was very short with me and said she would not change it. I told her she wasn't getting any money from me so if they wanted to get paid they would fix it. I will never go back there and I will never recommend this office to anyone!

I took my children here for the first time recently, and I was disappointed by the lack of…read moreprofessionalism. I was asked to come in 30 minutes prior to my appointment time to fill out paperwork. When I arrived, they gave me just a couple of forms that took a few minutes to complete. Then, about 20 minutes later, they give me a few more forms that they "forgot" to give me before. I filled those out in a few minutes as well. Then, about 10 minutes past our scheduled appointment time, they give me a stack of several forms to fill out that they again "forgot" to give me. I was still filling those out when they finally called us back to an exam room, 30 minutes past my scheduled appointment time. We had been there for an hour at this point. If I had come in exactly at my scheduled time, and been given all of the forms at once, I could have easily been done by the time they actually called us back and would only have waited 30 minutes. The visits with the nurse and doctor were average, but my daughter needed vaccinations, so we had to wait for another nurse to administer those. About 45 minutes passed from the time the doctor left until the vaccination nurse arrived. By the time we finally left the office, we had been there over two hours, but the actual time we spent with the doctor and nurses would probably add up to about 30 minutes.

Treehouse is truly the best of the best. Dr. Unite is kind, patient, and very helpful with all…read morequestions and making sure we feel comfortable and knowledgeable as first time parents. He been super patient with all my questions and has helped tremendously. Unlike other doctors I've been to, he never rushes us and always gives you the time you need to ask any questions. Irene is my favorite!! She loves on me and my baby so well and is so sweet, understanding, patient and always a kind and welcoming face. We are so grateful to have that duo! Last, the office staff is great. Jamiee is my go to- super responsive and helpful and works super well with you and your schedule always. Love this place and have recommended it to all my mom friends. 10/10

I have been going there since I was less than a year old. I recently started a new job and am…read moreunable to take off of work to be seen, therefore I went to the after hours which went great the first time. However, I scheduled another after hours appointment for the same illness that keeps coming back and 10 minutes before my appointment starts they call to cancel my appointment saying I cannot be seen and will need to reschedule for an in hours appointment. They were unable to accommodate me even though I was feeling awful. I had even paid the $55 after hour fee already, which was a hassle to get a refund for. I think it's unacceptable to be treating patients this way who have been seen by the same office for years. This was also after many hours of back and forth conversation on the portal app, which got me no sense of help/relief.

This review is for the front office. I had a concern that was addressed and resolved quicker than I…read moreever imagined. I was dreading the thought of having to follow up continuously. I am grateful for their professionalism!

Tiffany and Katie are absolute angels! We've been coming here for 3+ years and my kids are so…read morecomfortable with both doctors. They both treat my kids so kindly and talk to them independently. My kids actually look forward to going to LHP. Scheduling sick visits is easy too and we are usually in that same day and within a couple hours with any type of issues. Thanks LHP for being the best!

Update - we are now at our 30 month checkup and we have loved working with modern pediatrics. they…read morecontinue to be available, reliable, and attentive. -- We've had two visits so far and could not speak more highly of the practice and their practitioners. Everyone has been super friendly and helpful with our concerns as first time parents. Would highly recommend, especially given they come to your house! Love that we can message with the practice over an app and get a response within the same day.

We are so grateful to our friends for referring us to Modern Pediatrics. We started out with their…read morefree new parent classes which I highly recommend- great, research based information & concise/to the point. Our son was born 5 days ago and we have felt set up for success through all the clear communication and helpful information. We had a bad scare a few nights ago and the immediate call/text access to a provider was extremely reassuring. They gave helpful advice and set our minds at ease. We had our first visit today and the NP, Erin, was so friendly and knowledgeable. The convenience is truly unmatched and we were able to show her a few things directly in our home that we had questions about. So happy we found Modern Pediatrics :)

LET THIS STORY SINK IN BEFORE YOU CONSIDER THIS DR OFFICE FOR YOUR CHILDREN…read more They refused service to my child who was sick and needed to be seen urgently according to their OWN NURSE & they admitted to making a clerical error totaling $37 that was literally the cause this refusal! We had been a patient for years & suddenly got a $37 additional charge I didn't recognize, so I called. They said they would ask the dr why & call me back. They never did & a few months later I got a bill. I called & they said they sent a certified letter (which felt crazy). I never received this letter & they couldn't find my signature or any proof. They said it must have been lost. I asked why they never called or emailed like they do for everything else - they had no answer. I didn't like this situation now, it was very fishy - but went ahead and paid that $37 just to end the madness. Fast forward to this morning- my child was very ill - I called & talked to their nurse who said they needed to get in urgently - to scheduling before confirming the appointment they brought on a manager who said they decided that day I paid that $37 to allow my kids 30 more days of access & then refuse to treat us. She admitted they never told me of this 30 day deadline & that she was a recent hire & the old team left. I told her I didn't think I could even get my child into another doctor so quickly so she said she would ask if they could make an exception right then to do an appointment at this urgent time and she would call me back. She NEVER called back! This is UNBELIEVABLE, ILLEGAL & grossly IMMORAL to refuse to see a child patient (with no notice) because of a cheap clerical error that they admitted to! This left me with no option but expensive urgent care! I'm looking into taking further action now. If anybody wants to put this story in a movie or anything, I have actual proof to back it up I don't think anyone should trust them with their children or money. Even if you've been a loyal customer for years- watch out- apparently they don't care. Do not support this dishonest practice!

We LOVE Dr Cassels and the other docs at AusTex. We have never once felt rushed. My daughter is not…read morean easy patient (lots of different doctors, therapies etc) and Dr Cassels makes us feel like we are her only patient of the day when we see her. We have seen the other docs for sick visits and they're very knowledgeable and helpful as well. We are so lucky to have found them after initially leaving another popular clinic in the area for refusing to refer us to therapies when my mom gut knew something was off. Dr Cassels just simply gets it and ensures complex children are getting all the resources they need.

I don't usually leave reviews. when i do, it's usually because something is so bad--I need to warn…read moreothers. But in this case I feel compelled to leave a glowing review. I cannot recommend Dr. Van highly enough. I've never felt more comfortable with medical care/advice for my two children than i did with her. High EQ, super high IQ + data driven, and just cares about the wellbeing of the kids she sees. Not going to lie, our first appointment was borderline intimidating -- Dr. Van can sometimes speak fast, and drops a lot of knowledge on you in a very short period of time. But, she is extremely thorough and her standard of care is top notch -- exactly what your children deserve to help them thrive! I now have an even greater appreciation for this as we moved and had to switch providers multiple times. Sadly, I have yet to find someone that I feel is a thorough and knowledgeable as Dr. Van. I see some negative reviews about the office. But frankly, I never really had any issues on that front. and even if I did, I'd still recommend you run to Bee Well.

Our pediatrician recently retired and she recommended we go to Dr. Van at Bee Well for future…read morepediatric needs. Wow, I am simply stunned at the wonderfulness that is Dr. Van. My kids are smitten with her-she has that "I-am-doing-what-I-was-born-to-do-and-I-love-it" quality/ "kid-whisperer" thing that is so rare to find in such a remarkably knowledgeable doctor. She is patient, genuine, thorough, kind, and her dedication to providing the best care for both kids and their worried parents is incomparable. (Another plus for us "worried parents" is that she utilizes their healthcare portal to provide resources and detailed information that was shared/promised during the visit-this will be so helpful if specialists are needed in the future). We love Dr. Van!!!! 10 stars!!!!

Our kids have been under the care of the doctors and NP's here for many years now. We started…read moreseeing Dr. Temple before this became Texas Children's. It was wonderful then but even better now that it's in network with that hospital system. It's really great to know my kids are under the care of someone whose kids are a part of the community as well. All my kids love the staff here and never had an issue when I tell the we are going to the doctor because they all make them feel safe and loved.

I just wanted to give a huge shout out to Dr. Grant who is kind, reasonable, and always give sound…read moreadvice. She never tires of seeing us for sick visits with my daughter & former preemie son (who I'm especially careful with) and will often work us into her schedule at the last minute to get us seen. We are SO grateful to her. Also a big thank you to our hero, Taylor, who goes above and beyond to get my kiddo his Synagis every month on time, and always gets us in to administer it ASAP. It is not an easy (or likely very fun) task, and I do not know what we would do without Taylor. We are the luckiest family to have such wonderful people in our corner.

Great place to bring your child for sick or well visits. Highly recommend. Appointments easily…read moreavailable

Maybe this used to be a good place, a long time in the past, hence the good reviews. But if I were…read moreyou, I would cross this place from your list immediately. I would give it 0 starts if I could. For one, no one EVER answers the phone there. It's all a voicemail process and they'll call you 2-3 days later. I experienced that myself multiple times and once experienced a frustrated father who had to drive all the way to the clinic to talk to them about something because he couldn't get a hold of anyone through the phone. The receptionists said they receive 600 calls a day and then, made fun of him when he left. This was at Drip location. If you can't handle the amount of phone calls a day, then don't take as many patients or STAFF UP! This answer is absolutely unacceptable. Now the last straw for me. My baby is very sick for 4 days now. Last night, she had a 104.5 fever, low oxygen and high heart beat. Before she got to this point, I tried calling the office when they were open to get a same day appt. Of course I left a voicemail. They never called. Took my child to the ER that day. I called again the following day, left a voicemail. Nothing. Called again one day later and tried to talk to the nurse, who was incredibly unhelpful, and who finally suggested I booked an appt in 24hrs with her doctors. Really? ... I've been trying to do that when the baby wasn't that sick, and ever since, but do they care? They didn't even create an account for her in the new system so I can't even communicate online or retrieve any info when the ER was asking me questions about past care. The pediatrician in itself does a good job but everything surrounding it is broken. How can you trust your child with a doctor practice that when we need the most, they just don't care? I will not ever go back to this place and I highly recommend you don't either. They need to start treating people like human beings instead of numbers and honor their medical oath. They obviously cannot handle the job they signed up for. I'm in shock and horrified by their lack of care. Steer clear from Beansprouts.

Dr Thompson is very attentive. She has a laid-back, kind demeanor and remains calm under stress…read more Her expertise is first class, as judged by other medical professionals who choose to utilize her as their primary care provider. She specializes in pediatrics and internal medicine, so literally from the cradle-to-the-grave care, if you are lucky enough to get on her patient list. Our entire family enjoys the privilege of having her as our PCP, the youngest became her patient as a baby, the oldest into their late eighties. On occasion we play phone tag with the office, but they always get back to us.