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    Nancy K. Thompson, MD

    5.0 (1 review)

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    4 years ago

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    Beansprout Pediatrics Dripping Springs - Beansprout Pediatrics Dripping Springs

    Beansprout Pediatrics Dripping Springs

    4.7(13 reviews)
    49.8 mi

    Great place to bring your child for sick or well visits. Highly recommend. Appointments easily…read moreavailable

    Maybe this used to be a good place, a long time in the past, hence the good reviews. But if I were…read moreyou, I would cross this place from your list immediately. I would give it 0 starts if I could. For one, no one EVER answers the phone there. It's all a voicemail process and they'll call you 2-3 days later. I experienced that myself multiple times and once experienced a frustrated father who had to drive all the way to the clinic to talk to them about something because he couldn't get a hold of anyone through the phone. The receptionists said they receive 600 calls a day and then, made fun of him when he left. This was at Drip location. If you can't handle the amount of phone calls a day, then don't take as many patients or STAFF UP! This answer is absolutely unacceptable. Now the last straw for me. My baby is very sick for 4 days now. Last night, she had a 104.5 fever, low oxygen and high heart beat. Before she got to this point, I tried calling the office when they were open to get a same day appt. Of course I left a voicemail. They never called. Took my child to the ER that day. I called again the following day, left a voicemail. Nothing. Called again one day later and tried to talk to the nurse, who was incredibly unhelpful, and who finally suggested I booked an appt in 24hrs with her doctors. Really? ... I've been trying to do that when the baby wasn't that sick, and ever since, but do they care? They didn't even create an account for her in the new system so I can't even communicate online or retrieve any info when the ER was asking me questions about past care. The pediatrician in itself does a good job but everything surrounding it is broken. How can you trust your child with a doctor practice that when we need the most, they just don't care? I will not ever go back to this place and I highly recommend you don't either. They need to start treating people like human beings instead of numbers and honor their medical oath. They obviously cannot handle the job they signed up for. I'm in shock and horrified by their lack of care. Steer clear from Beansprouts.

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    Beansprout Pediatrics Dripping Springs - Well waiting area

    Well waiting area

    Beansprout Pediatrics Dripping Springs - Sick & Infant waiting areas

    Sick & Infant waiting areas

    Beansprout Pediatrics Dripping Springs - Sick patient waiting area

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    Sick patient waiting area

    Mid-Texas Health Care

    Mid-Texas Health Care

    1.0(3 reviews)
    2.1 mi

    In all my years of going to Primary Care Physicians, I have never, ever had one take my personal…read moreinformation from file and use it to spam me with texts to try "Cool Sculpting." I literally went to see Dr. Haug to get checked for a physical problem that I was worried about, NOT to be solicited for plastic surgery. I did not consent for my personal contact information to be used for advertising purposes. Also, she was terrible. No bedside manner. Rude and condescending. Constantly interrupted me. Assumed she knew what the problem was without listening to my description (and then didn't apologize for not listening even when it was clear that she was wrong).

    Doctor HUAG is incompetent and negligent. STAY AWAY from her or you could RISK health…read moreCOMPLICATIONS. She does NOT check simple things such as the lymph nodes in your neck to see if they're swollen. She does NOT run any tests or bloodwork, even in the middle of a pandemic. We had to request bloodwork for our daughter and she only met us back with a demeaning response and told us my daughter's scary acute sudden aliments were from stress. After said bloodwork results came in the doctor didn't look at them or communicate them to us for 8 days and then it was only in response to our calling multiple times requesting them. The nurse follows the doctors cues and speaks very condescendingly to patients. The bloodwork WE requested, and WE demanded showed concerning results in which we ultimately had to see a specialist per the guidance of a legitimate doctor at another practice in town. When none of the easy fixes to explain the blood work results applied to my daughter (and I had evidence of why they weren't the cause) the nurse told me she wouldn't talk to me anymore because I was only wanting to argue instead of accept her two textbook answers. The doctor herself NEVER once helped us, or interacted, or communicated with us after the only visit in which she didn't even truly examine my daughter. Again, run far far way from this doctor. I read that she mainly works with geriatric patients, and that is scary, because she can be negligent with them but their deaths could mistakenly said to be from old age, when really it was from the incompetent doctor.

    Modern Pediatrics - In-home pediatric care

    Modern Pediatrics

    5.0(121 reviews)
    66.4 mi78704 (South Austin)
    24/7 Availability
    Locally owned & operated

    Update - we are now at our 30 month checkup and we have loved working with modern pediatrics. they…read morecontinue to be available, reliable, and attentive. -- We've had two visits so far and could not speak more highly of the practice and their practitioners. Everyone has been super friendly and helpful with our concerns as first time parents. Would highly recommend, especially given they come to your house! Love that we can message with the practice over an app and get a response within the same day.

    We are so grateful to our friends for referring us to Modern Pediatrics. We started out with their…read morefree new parent classes which I highly recommend- great, research based information & concise/to the point. Our son was born 5 days ago and we have felt set up for success through all the clear communication and helpful information. We had a bad scare a few nights ago and the immediate call/text access to a provider was extremely reassuring. They gave helpful advice and set our minds at ease. We had our first visit today and the NP, Erin, was so friendly and knowledgeable. The convenience is truly unmatched and we were able to show her a few things directly in our home that we had questions about. So happy we found Modern Pediatrics :)

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    Modern Pediatrics - No more driving to the pediatrician's office!

    No more driving to the pediatrician's office!

    Modern Pediatrics - Nothing like a visit right from your couch!

    Nothing like a visit right from your couch!

    Modern Pediatrics - Concierge pediatric care for just $30 per month membership!

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    Concierge pediatric care for just $30 per month membership!

    Austex Pediatrics

    Austex Pediatrics

    4.7(39 reviews)
    62.9 mi

    LET THIS STORY SINK IN BEFORE YOU CONSIDER THIS DR OFFICE FOR YOUR CHILDREN…read more They refused service to my child who was sick and needed to be seen urgently according to their OWN NURSE & they admitted to making a clerical error totaling $37 that was literally the cause this refusal! We had been a patient for years & suddenly got a $37 additional charge I didn't recognize, so I called. They said they would ask the dr why & call me back. They never did & a few months later I got a bill. I called & they said they sent a certified letter (which felt crazy). I never received this letter & they couldn't find my signature or any proof. They said it must have been lost. I asked why they never called or emailed like they do for everything else - they had no answer. I didn't like this situation now, it was very fishy - but went ahead and paid that $37 just to end the madness. Fast forward to this morning- my child was very ill - I called & talked to their nurse who said they needed to get in urgently - to scheduling before confirming the appointment they brought on a manager who said they decided that day I paid that $37 to allow my kids 30 more days of access & then refuse to treat us. She admitted they never told me of this 30 day deadline & that she was a recent hire & the old team left. I told her I didn't think I could even get my child into another doctor so quickly so she said she would ask if they could make an exception right then to do an appointment at this urgent time and she would call me back. She NEVER called back! This is UNBELIEVABLE, ILLEGAL & grossly IMMORAL to refuse to see a child patient (with no notice) because of a cheap clerical error that they admitted to! This left me with no option but expensive urgent care! I'm looking into taking further action now. If anybody wants to put this story in a movie or anything, I have actual proof to back it up I don't think anyone should trust them with their children or money. Even if you've been a loyal customer for years- watch out- apparently they don't care. Do not support this dishonest practice!

    We LOVE Dr Cassels and the other docs at AusTex. We have never once felt rushed. My daughter is not…read morean easy patient (lots of different doctors, therapies etc) and Dr Cassels makes us feel like we are her only patient of the day when we see her. We have seen the other docs for sick visits and they're very knowledgeable and helpful as well. We are so lucky to have found them after initially leaving another popular clinic in the area for refusing to refer us to therapies when my mom gut knew something was off. Dr Cassels just simply gets it and ensures complex children are getting all the resources they need.

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    Austex Pediatrics
    Austex Pediatrics
    Austex Pediatrics

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    Nancy K. Thompson, MD - pediatricians - Updated May 2026

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