Wanted to write an update to my initial review over 6 years ago. We still love PJ. We now have…read morethree children and Dr. Lincoln (and all of her staff!) have been helpful, available, knowledgeable and kind to us as we navigate parenthood and keeping our kiddos safe & healthy. Having had my third baby during this pandemic (beginning of April) was terrifying but PJ has yet again reassured me that they are here for our family when we need them and will do so the safest way possible. Thank you, PJ.

I called to get my daughter on a waitlist to be start going here (since a lot of her friends go)…read morethey not only have NO waitlist, they also told me the only way to get her seen is to watch their Facebook page. Nice to see the employees work so hard. They should really have a more professional system in place. Or maybe they should just design filters or see how many followers they can get to like their status!

Excellent pediatrics facility. Our family has been well taken care of here for 3 years and we feel…read morethat we're in the hands of some of Austin's best. Lovely office staff as well, always so patient and nice!

We recently left this practice and unfortunately our experience was very disappointing…read more First, the subscription fee is difficult to justify when you rarely see the actual doctor. Paying an ongoing fee for limited access did not feel reasonable or transparent. Second, the front desk staff was consistently condescending and dismissive. Communication felt frustrating instead of supportive, which is especially disappointing when dealing with your children's healthcare. Lastly, when we requested our children's medical records, we were initially told it would take 4-6 weeks, despite the legal requirement being 2 weeks. After pushing back, we were then told the records would be sent "tomorrow" -- which happened to be day 14, the last day allowed. This felt unnecessarily difficult and unprofessional. Overall, we did not feel valued as patients and the administrative experience overshadowed the care. We ultimately decided to transfer to another provider and hope this feedback helps others make an informed decision.

We love Dr Pruitt And Nancy at the front desk…read more My son is very sensitive and they handle his exams very well.

We have been patients of Tiger clinic for 22 years! When our oldest was just a baby we started…read moreseeing Dr. Pruitt and his team. They have lovingly carried for all three of our children into adulthood. My oldest is so sad she can't continue to see them! She's aged out! The other two aren't far off. Dr. Pruitt is knowledgeable, has an excellent way with kids of all ages, and really has a way of Helping parents know their options for helping their kids. The tiger clinic staff has been a very important part of our team in raising healthy kids! If they would see adults, our whole family would go there!

LOVE THE GANG HERE!!!!! Busy bees but caring, welcoming and sooo friendly!!!!…read moreThey got me in within 30 minutes today! Thank you all for being so wonderful Awesome job all!

Dr Garcia is AMAZING!! They always make time for my sick children and she has been my daughter's…read moredoctor since she was 3 and she is now 14!! My older children are about to age out and we tired another Dr for them but it just didn't work out. The staff is the sweetest and I miss some that have moved on, but they always seem to get the sweetest people. The nurse is AWESOME!! She gets things done and I'm thankful for the staff and Dr Garcia

This was the first visit for our new born with follow ups after being released from the hospital…read more The staff was super friendly and Dr. Julie was kind, gregarious, and knowledgeable without being condescending. They have special hours and waiting room for newborns to prevent the bigger littles from getting the wee ones sick. We couldn't be happier to make this our princess' new primary care provider.

We absolutely LOVE Dr. Fischer…read more She has been my son's pediatrician since the day he was born, and now--four years later--we're still with her. Even after moving to Austin, I continue to make the drive back and forth to San Marcos just so my son can remain in her care. That's how much she means to us. Her presence, her heart, and her dedication are irreplaceable. From the very beginning, Dr. Fischer has made it her mission to care not only for my son but for me as a mother. That kind of care is rare. I'll never forget one visit when my son was still a baby--I was sitting in the room, completely overwhelmed and silently crying. When Dr. Fischer walked in and saw me, she didn't hesitate--she came over, gave me the warmest hug, and comforted me like she had known exactly what I was feeling. It was a moment of kindness I will never forget. She listens--truly listens. She validates my concerns, never makes me feel inadequate, and gives reassurance in the most compassionate way. There's no condescending advice or rushed appointments--just warmth, gentleness, and care. My son gravitates to her, and it's no surprise. She's so loving, patient, and thoughtful. She remembers the little things, the big things--everything. To this day, if she's not available, I will reschedule or skip the appointment altogether. That's how much we value her. And honestly, we plan to continue seeing her until we physically leave the state. No one else compares--she's set the bar so high that I'm not sure we'll ever find another provider quite like her. If she ever left the practice, I'd follow her without hesitation. Dr. Fischer, thank you for being the kind of doctor who doesn't just care for your patients--you love them. You've made a lasting difference in our lives, and we're forever grateful. With heartfelt appreciation, Genesis' Mom

Dr. Dupre is the absolute best! My husband and I really…read morelove how she isn't pretentious at all and really takes the time to answer all of our questions about our daughter. Our daughter was born premature and so we understandably have more questions and concerns than the average parents. Dr. Dupre really impressed us with how she answers all our questions fully and in a comforting manner. She also is excellent at remembering our daughter's specific needs and can recall her chart with no problem. Highly recommended and highly satisfied!

Great experience here so far. Service is fast (you won't wait long when you have an appointment)…read moreand Dr. Boes is very friendly.

I just wanted to give a huge shout out to Dr. Grant who is kind, reasonable, and always give sound…read moreadvice. She never tires of seeing us for sick visits with my daughter & former preemie son (who I'm especially careful with) and will often work us into her schedule at the last minute to get us seen. We are SO grateful to her. Also a big thank you to our hero, Taylor, who goes above and beyond to get my kiddo his Synagis every month on time, and always gets us in to administer it ASAP. It is not an easy (or likely very fun) task, and I do not know what we would do without Taylor. We are the luckiest family to have such wonderful people in our corner.

Our kids have been under the care of the doctors and NP's here for many years now. We started…read moreseeing Dr. Temple before this became Texas Children's. It was wonderful then but even better now that it's in network with that hospital system. It's really great to know my kids are under the care of someone whose kids are a part of the community as well. All my kids love the staff here and never had an issue when I tell the we are going to the doctor because they all make them feel safe and loved.

We've been taking our son to see Dr Beall since his very first doctor's appointment right after he…read morewas born, and we could not be happier. She is patient, kind, and thoughtful. As our son has gotten older, she takes time to explain all procedures to him. She starts each appointment asking us what questions we have, and takes the time to answer all of them. I truly can't recommend her enough.

LET THIS STORY SINK IN BEFORE YOU CONSIDER THIS DR OFFICE FOR YOUR CHILDREN…read more They refused service to my child who was sick and needed to be seen urgently according to their OWN NURSE & they admitted to making a clerical error totaling $37 that was literally the cause this refusal! We had been a patient for years & suddenly got a $37 additional charge I didn't recognize, so I called. They said they would ask the dr why & call me back. They never did & a few months later I got a bill. I called & they said they sent a certified letter (which felt crazy). I never received this letter & they couldn't find my signature or any proof. They said it must have been lost. I asked why they never called or emailed like they do for everything else - they had no answer. I didn't like this situation now, it was very fishy - but went ahead and paid that $37 just to end the madness. Fast forward to this morning- my child was very ill - I called & talked to their nurse who said they needed to get in urgently - to scheduling before confirming the appointment they brought on a manager who said they decided that day I paid that $37 to allow my kids 30 more days of access & then refuse to treat us. She admitted they never told me of this 30 day deadline & that she was a recent hire & the old team left. I told her I didn't think I could even get my child into another doctor so quickly so she said she would ask if they could make an exception right then to do an appointment at this urgent time and she would call me back. She NEVER called back! This is UNBELIEVABLE, ILLEGAL & grossly IMMORAL to refuse to see a child patient (with no notice) because of a cheap clerical error that they admitted to! This left me with no option but expensive urgent care! I'm looking into taking further action now. If anybody wants to put this story in a movie or anything, I have actual proof to back it up I don't think anyone should trust them with their children or money. Even if you've been a loyal customer for years- watch out- apparently they don't care. Do not support this dishonest practice!