I would give Neil 1,000 STARS if I could! He is the best! Great service, professional, and VERY KNOWLEDGEABLE! Don't wait WEEKS or even MONTHS for a service appointment at a dealership! Neil Howell will come to YOU! We purchased a used Thor Four Winds Class C RV last year. While we had experience with towable RVs in the past, this was our first drivable RV. We found Neil of CHEROKEE MOBILE RV SERVICES via a web search and noticed he did an "RV Orientation Class" We signed up immediately! We also had a leak in the RV we could not find, and asked Neil to help fix that! Neil came out to our HOUSE (which is great because I didn't have to drive somewhere) will a huge trailer with all the necessary tools and equipment. He did a lot of work that first day trying to locate the leak. He caulked around all the openings, replaced water seals in the windows, and more! He spent an entire day! As he left, he said "let me know if that doesn't do the trick." Well after our next heavy rain, we did have a small amount of water again in the rig...but no where near as much as before. We called Neil, and he came out the next day, and spent another full day working on the rig. This time, he brought a special piece of equipment he had built himself to locate the leak! After this trip, the problem was fully resolved. Then, he came back a third time to do our "orientation!" He brought all the owner's manuals for our rig, as well as some checklists he personally put together. During this 2-hour walk through of our rig, he showed us how to use the generator, replace fuses, locate all the necessary systems, discussed safety and proper use of the RV and all it's systems, and he even replaced our dead battery in the rig. I feel so much more confident now! THANK YOU NEIL! Neil has such great attention to detail and is a pleasure to work with. HIGHLY RECOMMEND!!!!! read more