I felt so clever selecting this hotel as the final stop of a UK journey. Of the four different…read morehotels that were stayed at this was by far my favorite. The location couldn't possibly be more convenient. It is literally attached to the airport. Honestly it was a little hard for me to find because after you get off the Elizabeth line there's not really any clear signage for the tunnel that takes you to the hotel. I had to stumble around the airport asking people where it was before I found it. The lobby is huge and really makes a great first impression. My room was spacious and I loved how they catered to international travelers by having four different types of plugs, including a US one, on the desk. This was the only place where I saw that. This hotel really seemed nice and modern, except for the thermostat. It was a horrible analog dial with no numbers on it whatsoever. That was really my only complaint and it was very minor. Just because the hotel is attached to the airport you should really leave for your flight way ahead of time. It takes at least 10 minutes to walk down the tunnel and then you have to get to the Elizabeth line, wait for that to arrive, and then ride quite a while to get to some of the other terminals. When I come back to the UK I will absolutely stay here again.

I enjoy this hotel. It is conveniently located near T4. There is a covered walkway that takes…read moreabout 7-8 minutes from start to finish. Plan on at least 30min to get to T2/3 due to timing of the Elizabeth Line (free transfers). The rooms are spacious and comfortable. The breakfast is good. I have stayed here several times over the years -- typically before leaving London. The staff is always friendly and welcoming. There is an executive lounge that I have used in the past, but not this most recent time. I typically find that this Hilton is more reasonably priced than the DoubleTree at T2/3, and I like this hotel better.

Came back from Bath and was flying out the next morning from Terminal 2 and saw the reviews for…read morethis place. Super convenient as it's in Terminal 2. Easy to find as the signs in the Queen's terminal are large and everywhere (good job sign posting, unlike terminal 5). The rooms are a bit dated and not laid out intuitively. The safe is in the night stand and when open it bumps against the bed. The faucet in the bathroom sink has little clearance from the basin and thus water gets everywhere when washing your hand/face. The shower head sprays water and with a glass wall (vs shower curtain) gets outside the tub and the tile gets wet. These little design wonkiness is what makes it a 4 (vs 5). This place is popular with large groups. The restaurant is solid - fantastic greek salad and the grilled salmon perfect. The runway rooftop bar is also a must do (you can get non alcoholic drinks). So mesmerizing and relaxing to watch the planes. A solid place for a quick fly in/out of LHR

Food was not too good. Pizza was too spicy to eat, and I like spicy food. If you eat at their…read morerestaurant, I do not recommend pizza

love this place. stay every year when I fly into london, it lets me chill by the river and have a…read moregreat breakfast before moving on. friendly staff, nice rooms. absolutely recommended.

Lovely little pub. I wish I lived a bit closer, but always pop in whenever I'm in the area…read more Stevie, the assistant manager is young, but knowledgeable, professional and personable. She remembers the regulars' names, greets people on arrival and gives everyone a personal service. The other staff are great too. It would just be nice if there were a few more of them so they don't have to run themselves ragged during busy periods, although I've never had any reason to complain. The selection of ales could be better, but I was happy with what I was recommended. All the food I've tried has been great and the smells emanating from the kitchen are really appetising.

For our last night in England we decided to stay here. Close to the airport but not an airport…read morehotel. I primarily picked this location because of the good reviews and they had a car park. I am so happy, I did pick this place. I reserved a Deluxe King room. When we arrived we had no issue getting into the car park even though there was a gate. I was a bit tired from the long drive. The girl at the front desk was very cheerful and kind. She gave us our room key and said you are in a queen room. I had no idea what that meant until we opened the door to the Catherine Parr room. First, there is a hall way with a desk before you get into the actual room. I told my husband she gave us the wrong room we need to go back and tell her, I was very surprise we got this room. It is two rooms. A sitting room and then the bedroom. The bed is a metal queen canopy bed. My husband is large so I thought he would want to change rooms but he said it is one night and this room is beautiful. It was a great treat for our last night in England. The room is on the front of the hotel so you do get a bit of the road noise and noise from the pub patio but not enough to make us move. The bathroom has a shower stall and a separate tub. There is also a towel warmer, a pant press and a hair dryer. The WiFi worked well and two TVs. Plenty of enough space to unload our bags and repack them for an international flight. As we had a long drive we decided to eat in the pub for dinner. Additionally, we had a 10% off coupon. The front desk girl was now also working the pub with two others. I ordered the fish special and my husband ordered a burger. Everything was fine. Not our best meal in England but not our worst and the service was on point. In the morning the same three were working again. The staff here works hard and long hours all with a smile and good attitude. Breakfast was an assortment of breads, yogurt, juice, fruit and some cheese. They have warm options for an additional charge. Overall a very nice experience. I would love to come back and spend more time in that room. It was lovely. I am grateful for the upgrade it was so much fun. Finally, it was an easy walk to the shopping part of town.

From the front, directly on the roundabout on the Hampton Wick side of the Kingston bridge across…read morethe Thames, the White Hart just looks like a pub - and it is one, but it's also, as you will discover if you head down the little alleyway beside the building, a fair-sized hotel. The reception is tucked away down the alley, as is a sizeable car park for the use of the hotel's customers. The company I was working for in downtown Kingston-Upon-Thames put me up here for a couple of weeks, and I wasn't sure what to make of it before I got there, but the friendly staff, and the overall size and ambiance of the place eased my concerns. The rooms themselves are spacious, well furnished with leather couches, soft beds, and boast the latest amenities (bar fridge, espresso maker, and a luxurious rain shower in the modern bathroom. The free wifi was decent, if a little persnickety and insisted on forcing you to go back once a day, just to remind you that you were logged in... My room rate included daily breakfast at the pub, which was excellent. I ate there several nights as well: the food is high quality and the service is good, though the menu is fairly limited. Overall, a nice change of pace from more "standard" hotels. Everything was well designed and well executed to feel like an English hunt club, but it pulls it off without being the slightest bit cheesy. I'd definitely give it a try if you find yourself in Kingston.

Nice hotel close to the airport, no shuttle but that was ok. The rooms were large with more modern…read morefeatures. The onsite restaurant was quite good, Italian cuisine that was fast and tasty.

I didn't stay in a room here, but I did attend a weekend event here…read more The conference room was nicely sized. Staff left out water for us throughout the weekend which was nice and cold and kept everyone hydrated. Bathrooms were always clean and never shy of any toilet paper which was nice as the event was fairly large and people were in and out of the bathroom all day. I did use the elevator to get something from my friend's room as she was staying at the hotel. The elevator won't work without a keycard. That's important as it's a safety precaution. The hotel is also centrally located and near the bus stop. Not a bad choice !

Great new hotel. Super nice front desk staff. They were so helpful and accommodating. The…read morebartender was polite but does need cocktail training. Overall - very good place.

Was in London for less than 48 hours and had an early flight out. Saw the reviews from others…read more(thanks fellow Yelpers!) and gave this place a go. It's a little on the pricey side as you are paying for convenience and a moderate to higher end hotel. the location is located within the outskirts of terminal 5, by the car port/bus station. There's a connected walkway and takes about 10 min (walking at a leisurely pace and waiting for the elevator) to get from hotel to the trains. The hotel is quiet large. The room is nice, spacious (especially for London) and serves it's purpose. The front desk was non stop busy with tourists, families, solo travelers and business people coming or going throughout the day. If you need a nice, safe, clean, convenient place while in London for a short stay and are flying out of LHR, this is a solid place. It's in terminal 5 so departures are right there. If you are flying out of another terminal (2, 3 or 4) it's a quick free train ride.

This is an extremely convenient hotel at Terminal 5 - London Heathrow. Reaching it requires a…read moremoderate walk from the arrivals area through covered walkways. Signage in the arrivals area clearly directs you to the hotel. It probably took approximately 10 minutes to walk to the hotel from the arrivals area. The check-in process was quick, but they did not appear to offer a digital key and online check-in process to allow you to go directly from the plane to your room. The hotel is very large, and it can be a bit confusing to locate your room. The room was comfortable but rather dated in its appearance. A very odd thing - there were no charging plugs whatsoever at the bedside. The bathroom was quite small, and the bathroom shower stall routinely leaked water onto the bathroom floor. Our room also had no view other than an interior view of windows of other rooms. Our room featured Club Millesime access - the club is located on the check-in level. It's fairly spacious but is very bland inside and doesn't really have a view or anything particularly upscale about. For breakfast they had various cold items out buffet-style. If you wanted to order a hot meal (no additional charge) you had to order with the staff. However, there was only one staff and they apparently had to leave and walk to the restaurant to place each order. That resulted in a fairly long wait time. The omelette I had was overall quite good, but I wish they could work on the process a bit. Overall, this is a decent and convenient hotel for a night's stay at Heathrow Terminal 5.

Nestled beside the Thames between Richmond and Bushy you'll have a lovely time at The Lensbury,…read more Ours was a company meeting, and the venue served that purpose nicely as well. The rooms were "cosy" so plan on spending more time in the common spaces or nearby in town. Breakfast was varied although some colleagues wanted more. What're you gonna do? The other meals were apparently good, as I talked to others who enjoyed dinner immensely. The proximity to town is nice for the perfect-length pre/post-dinner walks, and Thames Path being just behind the hotel ok allows for runs or strolls as far as you want to go. A little farther north or south will put you in two of Greater London's best parks. If you want to stay on-grounds to raise your heart rate, the exercise facility is one people pay high monthly rates to join. The pool is perfect and spacious, and you'll have all manner of what you'd expect to workout otherwise. I'm sure the grounds would be lovely in summer months, but you'll still have space to spread out indoors. The staff was friendly and helpful, and we'd enjoy our rumored return next year if it materializes.

I just love this place, they made the room availble by 11am, was upgraded to one of their superior…read moresuites, spent a relaxing 3 hours in their very well equipped fitness centre, finishing off with swim in their very clean and warm pool, followed by a sauna and steam session. Energy replacement courtesy of fresh fruit juices and home-made yoghurt, honey and granola. PS: did I say I loved this place!

If you are considering it, don't. If you have booked this hotel, cancel…read more Breakfast: somewhat edible. Only coffee is terrible American drip coffee, and food selections were sad. If for some reason you must stay here, skip included breakfast. Elevators: chronically had long lines and were overly full so many (especially on middle floors) had to wait as full elevators from lower floors passed them by. And that was BEFORE one went out of service for a whole day. Amenities: the only toiletry was a single shampoo/hand soap/body soap squeeze bottle in the shower. If you want to wash your hands, you better pray you don't slip on your wet shower floor (at least it's the size of a show box, so you can not put one foot in). Room: uncomfortable bed, no temp control, and an awkwardly small desk layout that meant I had to set up my suitcase awkwardly on the nightstand to take a video meeting. The front desk staff was friendly and the location is great--those were the only highlights in a stay of lowlights.

DO NOT BOOK HERE. Literally the worst hotel I've stayed at. I travel all over the world and this is…read morecomplete dog shit. Beds are brick. Pillows are brick. They've been testin fire alarms two days in a row. I made them move me to a room with an AC/heater installed cause the first room I was in didn't have any way to control the temperature. They brought me a radiator that didn't even work. And it's the third day in a row where they're testing the fire alarm in the morning. They didn't tell me or anyone as people were checkin in that they're be testing it. They just do it at random. It's the worst.

The marketing for this hotel is good but the experience less so. The room I was given was very big,…read morebut there is not much in it, and what there is looks a bit tired. Wallpaper is stained, carpet has marks on it, and generally looks like it could do with a makeover. The gym is small. They do have a pool and sauna which closes at 8pm. What shocked me the most was that i went down to the cafe to buy a chocolate bar - a double decker - it was priced at £1.50 and the. Added a service charge on top. A service charge for what? Handing me the bar? I questioned it but was told that it's standard practice. That's absolutely ridiculous and you should be ashamed of yourselves for doing that. The best thing about this hotel is its location; just one stop on the tube from Heathrow airport.

First of all there hotel store doesn't open early enough second of all their breakfast gets cold…read morevery quickly and their eggs are powdered and third they booked a wedding on a Saturday and at 11 PM. Still had the music going so loud then half the hotel could not sleep so they had to call and complain and it still took half an hour for them to even try to turn the music down. I would never stay here again and the only reason I stayed here to begin with is because this is where the tour group booked me.