He doesn't standby his 12 month guarantee and then insult you and your house and call you names if…read moreyou need them to come back a third time within the time period. He also threatened me. He's mean and disrespectful! Very expensive, not worth it. Go with a heat treatment.

Do NOT USE! We used k&A pest control for a small bed bug issue in total cost around $2,500. The…read morecompany came out the first day and did a quote. we followed all suggestions and they started the treatment process. The company told us that the $2,500 would cover any treatments needed for the next year. After the second treatment was done 3 months later we noticed signs of bed bugs we contacted the guy who came out to service our house. The tech told us that he no longer worked for the company because k&A was scamming his costumers. We immediately thought that this was a life from a disgruntled employee and called the owner. We were hung up on multiple times and then our number was block because we were asking for a 3rd treatment which was standard if the bug problem came back within a year. And in our contract. The guy sent out to do our treatment stated he went out on his own because the owner was a "bad man" and this was a common practice for him to take money from costumers and not finish treatments.

Christian demonstrated care, concern, and empathy both for the raccoons living under my deck and…read moreme! His soft spoken kindness was evident from our first phone call. He was prompt, efficient, and friendly and went above and beyond on this call. What I loved was his extreme care to ensure the critters were no longer present before he applied the ground exclusion to keep them out in the future. While I would call upon him in a heartbeat, I hope not to have to!!

Very dependable and efficient!!! This company "saved my butt" many times over & I am eternally…read moregrateful! They are local and return if need be. We had a terrible situation with raccoons ripping up our sod. Very happy to get the problem solved. Thank you VERY must

A zero-star business. Here's why:…read more Background: we are a small condo association which had used AAA for many years. We are now on the market for a new vendor and were given a few great references from our management co. AAA has provided us with: -poor office management and communication in the form of messages not being returned, email communication with typos and mistakes (regularly over the course of time). To communicate this (as in second chance territory), we had asked for the owner to call us but he never did. -canceling service call 2x over the past 2 years with same excuse. And other annoying miscommunications I do not care to elaborate on. But...you can trust me, right? (Yes). If anyone I know was looking for exterminator recommendations, my recommendation would be to skip this company. It has shown us that it is run poorly. I had been the contact for this company and it was almost always 3 rounds of communication to complete a task.

I called AAA and signed up for a carpenter ant spray. Scott came out and showed up exactly on time…read more We walked around and he inspected the whole house explaining things as we walked around. In the end he convinced us we did not need the treatment and would not accept payment for the time he was here. He had extensive knowledge.

We are having a very good experience with our exterminator. He is professional, knowledgeable, and…read morevery responsive. He takes the time to inspect everything carefully, explain the process, and answer all of our questions. He is also very understanding and reassuring during a stressful situation. We are already noticing a big improvement after the treatment. I highly recommend him to anyone needing pest control services.

I just moved into a new house with a bit of a spider and wasp problem. I sent out several quote…read morerequests on Yelp here and heard back from all of them, but John was the most flexible, both in time and in addressing the problems. He was able to come earlier than expected, and he let me add things to my original request, like this open work space under my back patio. He did not put me on a contract because he doesn't usually come out this far, which was most appealing to me. He didn't try to shoehorn my needs into a contract plan. John is my hero. He was grabbing and tossing spiders off my house with his bare hands. May I be so brave myself some day. I strongly recommend him for all your exterminating needs.

Mark Nicholson was awesome! He came by the very next day to assess my mom's home, and he was…read moreincredibly friendly, professional, and helpful. He took the time to explain everything and made the whole experience so easy. I definitely recommend Mark to anyone looking for great pest control service!

Mark was very responsive & great to work with. He solved the issue (large bees nest in soffit) with…read more1 treatment the day after I contacted him. He followed up several times to ensure the bees were completely gone. Would definitely hire again / recommend to others.

We heard sounds of rodents running around above the kitchen ceiling (very unpleasant and…read moredisturbing). I called Mr. Rogers, he responded and came over quickly. He was very professional and helpful, he advised on how to deal with the pests and provided materials. No BS or rip-off, he's honest and reliable. He shares some of his knowledge and insight on the websites he built. Recommended !

Ken is pleasant to deal with, arrived when he said he would, and addressed our issues. I recommend…read morehim.

I was happy to deal with a local business and not some impersonal robot type place from far away. I…read morecalled and within two days he was here, just when he said that he would be. Joe took my concerns very seriously and found two points of possible entry for mice. He sealed things up, set traps and will come back two more times to be sure the problem is gone. He was very personable, thorough and professional. I highly recommend Weir Village Pest Control!!

We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem…read morea couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services.

We lived for years without mice, then one day they we found evidence in our basement and kitchen…read more After several frustrating days and sleepless nights trying to take care of it myself, I broke down and called Mass Bay. And this is where the story takes a positive turn. Signed up online and received a text with a link of who was coming and what day. Included information of what was going to be performed and how much. On the day of the appointment, my daughter let the technician in and I immediately found him to be polite, professional, and naturally friendly to my dog. I was instantly put at ease. Having never had to use a pest service, I was concerned about who would be going through my house and this poor soul had to crawl and climb all over a completely turned upside-down house, on a hot July day. Every step of the way he was a bevy of information and empathy. I was quite comfortable having him move about my house without me, he earned my complete trust. He set some bait and traps and had immediate results the evening after the first visit. He returned 2 weeks later to clear the traps (3 kills!) and seal up the outside. And since Mass Bay completed their work, no mice! In terms of value, the price was in the 3 figures. What would you pay for peace of mind? Mass Bay's options and pricing seemed fair and I will consider setting up a yearly contract with them, again for that peace of mind. I also learned quite a bit about mice in general, which was a nice add. I like when people geek out about their work, it's a good sign of happy employees. Happy employees do excellent work. MassBay was truly excellent.