This grooming place was recommended by a neighbor. The first grooming went well and they did a good job on our dog. The second time...after we had been home for a while I was petting our dog and discovered she was lightly bleeding on her upper chest. She had no cuts or scrapes before we took her in. I called them and spoke with the groomer. She claimed she didn't know our dog had been nicked. A dog would yelp when something like that happens, so she would have known. She also claimed our dog's fur was "matted" and that was why our dog had been nicked. That was a blatant falsehood. Even though her fur was overgrown she was brushed everyday. There was absolutely no matting anywhere! I find it more disturbing that the groomer would make up a story about the care of our dog instead of taking responsibility for her actions. Our dog will never go back there again. read more