They did a GREAT job on my puppy, but after 1 grooming with my elderly dog, they WILL NOT CALL ME…read moreBACK. We took our pup there numerous times with no issues. We inherited my grandmothers elderly dog (14) with almost no teeth, and while I agree he is fiesty, he's a good dog. I'll happily give him some trazedone to help (again, he has almost zero teeth at this point), but they won't even call me back. so I guess I'll take my business elsewhere. unfortunate, because I really liked Shannon whom took care of at least my puppy but I think both.

I chose this groomer because it was near my house and had good reviews. Today was our first time…read moreand we couldn't be happier with the great job they did on my baby Ben. Thank you, ladies!! New location is in West View Plaza (not on Center Street)

Nice lady. Talked to me a lot about any concerns and expectations before booking appointment. I…read morethink that's a key element to the decision to audition new groomer. Very cordial when showing up. Respectful with our dog before bringing her to van. Says the appointment would take about 2 hours based on our dog's shaking and fear levels and it did take that long, so she knew her stuff. Most importantly, she delivered our dog with fur that was soooo soft, smelling terrific, and she looked normal. *No eyelashes were cut off. Didn't give 5 stars because she was one hour late from our agreed upon appointment and she didn't communicate with me leaving me to wonder if we miscommunicated, or if she'd be a no show...

Karen was able to get my three dogs in relatively quickly even though coronavirus was happening. It…read morewas great to have someone come to the house so the dogs didn't have to be locked up while they were waiting to get their hair cut. She took her time, and each pup looked super precious. Karen asked a lot of questions about what I wanted for each dog's haircut, which was really nice. The price was not that different from taking a pet to a salon, even though she came to us. We will definitely be repeat customers!

I needed to get my sons dog Gatsby to a groomer as he is staying with for a year…read more My usual groomer was not taking any new large dogs. Our groomer highly recommended Mandi from Animal Elegance. I dropped off Gatsby at 915am and was met by Mandi. Mandi was very nice and super friendly. I picked Gatsby up at 1230 and Mandi said he was a good boy. Gatsby looks great and was groomed beutifully. I have an appointment again in 3 months. Mandi seems really nice and was so great with Gatsby. When I picked up Gatsby he seemed very happy.

Amanda does a wonderful job with both my cats and dog. I have been to many groomers, and she is the…read morebest! I have recommended her to several of my friends. You will not be disappointed.

Brittany is AMAZING!! She gave my Coton de Tulear his 2nd hair cut after a rather traumatic…read moreexperience somewhere else, and what a difference!! She took her time introducing all the tools and sounds to my 4 month old puppy, and went at his speed and never any faster. She clean up EVERY SINGLE hair and left my kitchen cleaner than she found it. I will be back, again and again!!

Rufus is a very nervous dog who is slow to trust anyone other than family. He also is frightened of…read moreall other dogs, so going to a traditional shop had been a nightmare. Brittany was a welcome alternative. She is excellent with Rufus and he looks amazing after his bath and clip. She also did a great job cleaning up all the hair when done. I highly recommend Brittany for your pet's grooming needs!

I have been taking my dog to Nikki at Dog Gone Gorgeous for as long as I've had her. My dog is a…read morepuppy mill rescue with behaviors and fears that were a bit challenging and unique when I first adopted her. Nikki took great care to acclimate my pup to grooming process, minimizing her fear and anxiety. With Dog Gone Gorgeous's help, my dog doesn't love getting groomed, but she tolerates it and isn't fearful. The staff takes the time to speak with each owner about how their dog has been doing before and after grooming. It's evident that they really care about their human and canine customers.

Lisa is AMAZING! She takes such great care of our girl and we highly recommend her to anyone…read morelooking for a reliable, trustworthy mobile groomer who prides herself in a job well done!

small grooming shop in crafton. I have taken all of my dogs to get groomed here. not the fastest…read moregrooming but I am always happy and satisfied with my pups afterwards! been a customer for 2 years

Hruby's has been in Crafton-Ingram Shopping Center for a long time. I have taken all of my dogs…read morethere to be groomed. My dogs were treated well and I was very happy with the cuts that they received. My dogs love to go there and it is easier to leave them there knowing they will be taken care of. Thank you for your amazing care and wonderful service. I would recommend them to anyone who wants their dog groomed.

Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.