David and Alison are GREAT to work with. Pioneer Property Services managed rental of my single…read morefamily home in Beaverton while I lived out of state. David is highly experienced in the rental business, very responsive (always picks up calls or responds within minutes), takes care of your property including repairs as though it were his own, and is flexible to meet your particular needs. We had a unique situation with a short rental window and David turned the property quickly and found a great tenant. In addition, strong wind storms damaged the property and David coordinated the repair of damage to the outside of the house and oversaw the work directly to ensure it was done properly. For someone living out of state Pioneer gave me confidence that my property was being well managed. Thank you!

From the owner: Property Managementread more

I stayed at a house in Amity, OR for 3 nights and loved the property! I actually found it because I…read morewas about to book the same house through AirBnB when a Google search turned up the same exact house at a cheaper price through Lifestyle Properties. The house was very clean, decorated beautifully, and just like the pictures or even better. Examples of great customer service: -A very kind lady called me the day before arrival to check to see if I had any questions, and she gave me great recommendations for local wineries. Her recommendation ended up being my favorite! -I loved the pillows in one of the bedrooms, and Autumn from Lifestyle Properties helped me to track down the pillow brand and website. -I also left a Bluetooth speaker at the house, and they called to let me know and shipped it back to me.

To say this company has dishonest customer service and horrendous business practices would be a…read morekind description on how they operate. I will never be using them again! I was planning a bday getaway for my wife's 40th birthday with her close friends from over 20years flying in to celebrate and started my house search early, in October, because of her December birthday. Lifestyle offered me a tour of two properties because they were sure they had what I needed. The owner Meghan, took me on the tour and really sold their newest property, Dundee landing. It had several unique features such as a pizza oven, it came with robes for every person, it had eco logs on site for use, tons of space, it was perfect. Then begin the barrage of problems, all of which were poor management of Lifestyle properties. I broke my payment into two parts. I was told on the phone and on the invoice the second payment would happen on the 15th. On the 9th, I get an email saying they are charging my card tomorrow ( 5 days early!) okay I wasn't planning for that but I can make it work. So I transfer money yada yada and then no charge on my card. A week later, on the 17th, I email asking if there's a problem, NO RESPONSE. Then I wait a few more days and call, the owner, Meghan is super busy but wants to speak with me. I'm about to call again when she finally calls me to tell me the house isn't available due to a permit issue. An issue I directly asked about prior to booking that she assured me wouldn't be a problem. Now it's a problem and it's the week of Thanksgiving and I have to pick a new house and replan an entire party that I already had booked vendors, etc for. Super frustrating because now I'm deep in it with a work project and really don't have the time to do this again. Also alarm bells are going off because I had just confirmed that two differently abled people who had service animals for medical conditions would be joining us. There's no way to be sure but I do know, the permit didn't come through for the house after we shared the accommodations needed for the differently able individuals. She offered me a few homes to choose from none of which are an exact fit. And several things that were included such as the robes and the eco logs are now up charges at all these other properties. I needed an early check in for which they charge a half day rate. I had booked it with the first house and they said the charge didn't post, (which there isn't a line item on the invoice but when I tried to book it online that was the correct total with paying for early check in) . if I wanted it for the new house I would have to pay it despite the fact on the phone, Meghan had told me the new house would be $700 cheaper. She said there's good news and bad news alluding to the fact that I would be saving money to have the exact same reservation but then she wanted to charge me more money. I had booked someone to make pizzas in the fancy pizza oven. None of the other homes had this feature and my deposit was non refundable. I shared this with Megan and she said she would see what she could do to try to get me some money back. I asked her to waive the early check in fee for the huge inconvenience she's caused me by over promising and under delivering. She assured me that she would work on this and get back to me after my stay but that she needed to charge me for early checkin to be able to pay the host and make sure the home was ready. Now after i emailed and called to find out what was going on I get an email saying there were two chairs damaged (none that we used were broken plus they charge an upfront damage fee so why this would even be a factor is beyond me) and that we didn't use the correct incense and they needed extra cleaning, which was shocking because we followed every request that they had, used a non oil incense and left the house immaculate. I've tried to call Megan twice with no response. The team while very friendly is running a shady operation where you speak with one person, they tell you one answer, then the next day someone else tells you something completely different, with different pricing or different availability. Having read other reviews of these kinds of baits and switches, I see this is a long-standing business practice. I also questioned if sure if they were treating us differently because we had differently abled people who had service animals for medical conditions, if it was because I am a woman of color, and or they had a problem with us being a queer couple. There's no way to be sure but I do know, the permit didn't come through for the house and all sorts of miscommunication started after we shared the accommodations needed for the differently able individuals.

To update the company is working with social services to redesign the ramp so that it meets…read morestandards for egress under the home, etc. very prompt in contacting be to resolve problem.

I want to follow up from a previous review that I had written. Scott contacted me & we were able to…read moretalk about the problems with communication. The air is cleared, but unfortunately Sterling cannot help me at this point. Bummer!

We recently purchased a home and had Kelly represent us in the transaction. We can't rave about her…read more& her team enough. Kelly ensured we got the information we needed to make informed decisions. She brought in professionals to conduct inspections, provide us with quotes, and educate us on the house as a whole. Kelly and her team are incredible! They exceeded our expectations and treated us exceptionally!

We worked with Jessica Klus, and let me tell you we sure are glad that we did. Jessica is the best…read morereal estate agent that we have ever worked with. She was able to find us the home that we wanted in an incredibly difficult market right now. We wouldn't have found this home without her - without a question. Additionally, she was completely on top of everything aspect of the transaction and was an advocate for us throughout everything. We have purchased and sold several properties over the last 10 years, and she was by far the best agent we have had. I would recommend her without reservation. She is diligent, knowledgeable, kind, and personable. Ask for Jessica... you won't be sorry.

Loved working with both Alicia and Bobbi. Have worked with them in the past with both selling and…read morepurchasing and will again in the future. They are very knowledgeable of the market and gave awesome advice. Helped guide me through entire process. Provided support and recommendations when needed. They are a great team and I appreciate the time and care they took to explain things and help find me the perfect home

Bobbi and Alicia are truly excellent, and I recommend them wholeheartedly. My wife and I were…read morelooking for our first house, and had never been through the homebuying process before. Bobbi helped us define our requirements and really helped us crystalize what we were looking for - asking questions we didn't think we needed to know the answers to - but ended up being highly valuable and helped us narrow down our search criteria. Now, that meant we were looking for a goldilocks house that was just right for us. But we were in a position to bide our time and learn what areas and layouts we liked and didn't like. Bobbi helped us through all of it and was thorough, professional, and thoughtful. We truly believe having Bobbi and Alicia as our buyers agent gave us an advantage in the market. Bobbi negotiated excellent concessions and helped us have confidence we weren't buying a lemon. It was surreal when we finally got our keys, and we couldn't be happier with our new home. Thank you Bobbi and Alicia!

I've been using Wild Haven as a property management company for my house for several years. I saw…read morethe low ratings and that scared me, but I realize that most if not sll is from people looking to apply and having to have their credit checked. I'm sure that can be frustrating As far as managing properties they're five star. If you're renting from them, you can trust they'll take care of business.

I cannot recommend Wild Haven Property Management. They say their policy - which was not disclosed…read morebefore 3x$50 application fees - is that the income of a rental co-signer is disregarded, this despite the requirement in the application that it be disclosed. The whole point of a co-signer is to guarantee rent payment and that is exactly why I was a co-signer. The rental was, obviously, denied for lack of income. Either the policy is crazy or they lied about it; neither recommends them. Avoid them if you can.

If you're looking for a property management company that truly cares about its tenants, I can't…read morerecommend Spear Northwest Property Management and Mack Spear highly enough. From start to finish, the entire process was simple, straightforward, and stress-free. Communication was clear, every question was answered promptly, and I always felt like I was treated with respect rather than just another tenant. What really sets Mack and the team apart is how much they genuinely care. They take the time to listen, follow through on what they say, and make sure any concerns are handled quickly and professionally. It's refreshing to work with a company that values people and builds relationships instead of just managing properties. It's easy to see why Spear Northwest Property Management has earned such a strong reputation. If you want a property management team that's honest, responsive, and truly invested in both their properties and the people who live in them, I highly recommend Mack Spear and the entire team at Spear Northwest Property Management.

It's unfortunate that I feel compelled to write a negative review for Spear, and I'm at a loss as…read moreto why they have a five star Google rating so far given the experience that my partner and I have had with them. Although I do see that there are a handful of reviews by family members in the mix. From start to finish of the application process it has been one of the worst home rental experiences for myself to date, which is saying something as I have lived in several states in the US and a couple of countries abroad. Apparently, the company is relying heavily on AI to do the job of human employees, which is a disservice to the homeowners as well as potential renters. Our experience started with an AI bot setting up a fake tour during the middle of the week. I received a text and an email confirmation for the property tour after negotiating a time over the phone with the bot. My partner and I then showed up at the appointed time to find that nobody was there to meet us. I called Spear and left a message asking if there was someone coming to the property. While doing so, the homeowner came home to find us waiting for a tour that he had no knowledge of. After an incredibly awkward initial interaction, the owner very graciously offered to tour us himself. At this point, staff from Spear did call to apologize, stating that the AI system was new. That was the only instance we  had a real time interaction with Spear staff when needed, but the error was already made. We actually ended up having a positive interaction with the homeowner despite the mix up, and we let him know that we would be putting in an application. He said he would put in a good word, and we said our goodbyes. That was the only bright spot in the process. My partner and I then put in our applications, and began to receive a series of auto-generated emails prompting us to nudge anyone who we would be relying on for information and references, sometimes multiple emails a day. After a few days we were told via these auto-generated emails that we were accepted (we had to enter a portal to open the acceptance letter). This notification came to us at the end of a particular day. The next day when opening the email, we saw that a deposit was posted as due the day before, even though we hadn't been told yet that we were accepted or how payment would need to be made. I called several times asking clarifying questions, and never received a live person, leaving voicemails each time. Desperate to talk to a real person before having to hand over thousands of dollars and having time to read the lease and ask relevant questions, I drove an hour round-trip on my lunch break to their "office". I found that their office address is nothing more than a mailbox at a circulation desk within a building.  On my way back to work that day, I did receive a phone call from a staff member who said that Mackenzi Spear was out of town and when he returned, he would address our questions. My partner also had questions, as this particular property had additional HOA rules and regulations that we needed to review, but were not provided. The process to get answers was laborious, and days would go by intermittently as we gained partial information from Mackenzi only via email, and never a personable phone call where we could have a normal conversation. I asked both in email and via text messages with staff for instructions on next steps in the process, but received no answers. We then received an ultimatum from Mackenzi to sign the lease or lose the house, before we had been supplied with all the information requested and reasonable time to review it so that we could make an informed decision. Unfortunately, Spear's ultimatum fell on a day when I was on a scheduled trip out of state (which I had told his staff I was making prior), and I was literally airborne when his imposed deadline passed. But ultimately, my partner and I were feeling like we dodged a bullet with this company. If this was how the application process went, we couldn't imagine that dealing with them for the duration of the lease would be any better. We were quite disappointed because we loved the property and felt the owner and ourselves deserved better. I cannot recommend.

If you're a tenant looking to rent one of their properties be wary of Rhona Stultz! She is…read morecurrently attempting to keep hundreds of dollars from our security deposit! She is charging us for what is routine maintenance on their end to get the house ready for new tenant. We paid our rent on time and We're never late with rent. We were model tenants and paid $36,000 in total for the year we lived there. we handled a majority of our own maintenance work because they were awful about responding in a time manner. we left the house looking better than when we moved in and she's still trying to keep $715 out of our deposit! She has not been responding to my emails about the situation and i believe is planning on forcing us to take them to court to even hear back!! This is SLUMLORD behavior!

I honestly can't say enough good things about cascadian property management! We have in our new…read moreplace for a little over a month and couldn't be happier! Any issues wether big or small they are on it. And the communication is absolutely there! We do look forward to being long term residents. Definitely recommend for a property management company, the best I've ever dealt with.

Inappropriate inaccurate listings that are way overpriced compared to houses in the surrounding…read moreareas. Their niche is that they fill homes with wholesale furniture that looks expensive so they can justify charging 3x what they should and offer to have it fully furnished. Would not rent from them, would avoid if possible.

Kevin Swan has been a wonderful partner to work with. He is responsive, dedicated and genuinely…read morecares about partnerships and strong relationships with his vendors. His company revolves around creating the best experience for his customers. Ibis Properties is my first go to when I have a housing need in the Portland area.