I have been working with Chris for 18 months now, and it has been great…read more I have purchased a property with a long list of problems, and I was fortunate to have found Chris to take care of it. Chris coordinated the effort of at least a dozen service providers handling carpet cleaning, electricity, door, windows and what not. He orchestrated all this work in a very responsive and effective way saving me lots of money in the process and making my property ready for rental in a short amount of time. Ever since Chris has been very responsive and helpful whenever it was needed. Actually, the initial setup and the choice of a great tenant made both our lives easier in this respect -- not a lot had to be done. I would definitely recommend Chris as a property manager!

Don't go here you will regret it absolutely the worst. Streetwise sold my management rights…read moreproperties to Prop-M without notification or my consent.

I am writing to share our experience with Alder Property Management Firm, whom we engaged with…read moremultiple times over the past several months, regarding serious issues involving their tenants. Unfortunately, every interaction we had with this firm left us feeling dismissed, unheard, and entirely unsupported despite repeated disruptions and safety concerns affecting multiple homes in our neighborhood. From the outset, the firm showed little empathy or willingness to help, and often acted as though our concerns were an inconvenience rather than legitimate reports from multiple affected households. On several occasions, it felt as though they would not take any action unless practically forced to, and even then, only after persistent follow-ups from more than one family in the immediate area. The tenants in question repeatedly caused significant disturbances that impacted four separate houses, both homes next to them on each side and the two homes directly across the street. This was not ordinary neighborhood noise; their teenage children would intentionally honk car horns late at night and early into the wee hours of the morning, shout up at windows to wake sleeping children, throw snowballs with rocks inside them at homes, urinate in neighbors' yards, flip down mail flags as they passed, and race their cars up and down the street. They even threatened violence and used homophobic slurs with one neighbor down the street. These behaviors were both intimidating and disruptive, and entirely out of character for our otherwise calm, respectful neighborhood. Despite this, when we reached out for help, we were met with responses that were at best dismissive and at worst indifferent. One example that stands out was being told by Scott that "car doors shutting are part of regular routine neighborhood noise," as though that explanation could account for the repeated horn honking, property damage, late-night yelling, or dangerous behavior we were regularly forced to endure and that forced three neighbors to complain. At no point did we feel that the Alder Property Management Firm understood the severity of the situation or had any genuine interest in addressing it. Instead, Scott's responses gave the impression that unless we presented them with "loads of bold and irrefutable evidence," they would make no meaningful effort to engage with their tenants or help restore peace to the neighborhood. This experience left us feeling unsafe, intimidated, and frankly abandoned by the very people who are supposed to ensure that rental properties are managed responsibly. Our concerns were not only valid they were shared by every household surrounding this rental. Yet the Alder Property Management firm treated them as though they were exaggerated nuisances rather than genuine community disruptions. What makes this even more disappointing is that minimal due-diligence screening could have raised clear red flags about these tenants before they were ever placed in our neighborhood. It is reasonable to expect that the Alder Property Management firm would perform the kind of basic vetting that helps ensure they are placing responsible tenants in a community. That clearly did not happen here, and the consequences were felt by every family living around the property. We believe it is important for others to be aware of how Scott at Alder Property Management Firm handled or failed to handle a situation that had a very real impact on our daily lives and sense of security. It is our hope that sharing our experience may encourage more accountability, better responsiveness, and a stronger commitment to supporting the neighborhoods in which they place tenants.

We have used Alder Property Management to rent out our home in SE Portland while we were living in…read moreanother city. We entrusted Scott and his team to take good care of our house and deal with the tenants. Every step of the way, Scott and his team were professional and helped ensure that our house was taken care of and our tenants were happy. Living over 1,000 miles away, we needed a company that we could trust and we found that with Alder Property Management. We have referred our friends and they love working with them as well. This is a great company to entrust your property management needs to.

In response to my earlier 1 star review, Living Room suggested that our problem related to the…read moresecurity deposit. There was that issue, of course, because they made that process difficult. But, the big issues were the handling of their management duties. Here are some examples: They "inspected" the property at least 1x/year (indeed, I recall that paying them to do that was built into our contract with LR) but they did not note any of the multiple lease violations (e.g., three people living there when only one was on lease), furnace filter not changed - (ever!) - nasty and also very bad for the furnace, installation of window air conditioners by tenant without notice to owner in violation of law - and the tenants damaged two windows and completely ruined another in the process (which is why law provides that owner be notified so owner can arrange proper installation, which we would have done happily). Another example: a lease violation they did note at *every* inspection (e.g., disabling of smoke alarms) were not enforced - a huge insurance violation that would have been disastrous in case of a fire - someone could die and owner would be responsible - and even without a death, insurance would have an "out," which would cause horrendous owner headaches! And the penalty clause in the lease requiring the tenant was to pay fines for disconnecting the smoke alarms was never enforced by LR even though the violation was repeated. LR charged over $100 to replace a refrigerator pan to catch leaks/spills from the refrigerator with a plastic pan that was clearly designed for something else because it had an open drain hole in it (!) - and this "replacement" occurred after LR was informed we were replacing the refrigerator; they issued "normal wear and tear" reports even when tenants used of bathtub for dyeing materials and scribbles (presumably by their child) with permanent markers on bath enclosure left permanent stains (the move-out cleaning helped but did not fully cure the problem, so the tub and enclosure are still faintly stained); also included in "normal wear and tear" was damage cause to the wall/ceiling by burning candles in one of the bedrooms. Toilet seat covered in candle wax - replaced with a cheap plastic cover that was the wrong shape. LR did nothing for a long time about need to replace caulking in bathroom which, of course, could cause expensive water damage and mold, and when we discovered the problem, LR charged us for takeing care of that item -- and when we discovered the work had never been done, LR said, oh, too late to take that up with the company doing the work because we (the absent landlord paying a for property management) should have reported the problem right away. Two other issues with that: first, it's up to LR to be sure the work is done; second, it was their in-house maintenance folks who did the work! After we proved was LR who had been paid to do the work (note: they put the burden on us to review files, etc. to establish what they should have known), LR sent someone to do the job who did not do anything close to a professional job. Seriously. The joints in the bathroom were not sealed!! Also, LR said tenant reported a roof leak but LR did not check; rather just sent a roofer who came up with a very pricey contract - and when we asked about other bids, we were told we would have to pay LR 10% of the any other bid we accepted!!!!/.... Then - and this was very disturbing --- it turned out there is no evidence at that the roof was leaking then (and there have been no leaks to date). Too, paid for front door to be shaved down because tenant complained it was sticking; turned out really not problem with front door (except now a gap because shaved down) but problem was with security screen door, which LR never fixed -- we did that easy repair after LR was out of the picture. So, nope, our problem with LR is not about being unhappy with the laws concerning security deposits. Its about frustration - not to mention the substantial cost to us -- with dealing a group of people who always struck us as very nice folks but, at best, are simply too disorganized, and either do not know how to maintain property or enforce n lease terms or simply do not want to deal with the hassle of ensuring the property is maintained and that the tenants are complying with their lease.

A terrible company to rent from. These landlords care little for their tenants, and I have had…read morenothing but disappointing interactions with management since moving in. Everything from the application process, to their emergency maintenance line booting us to a useless AI respondent, to their lack of attention to common areas and machinery is just abysmal. They try to get you to pay for things that are not tenant responsibility as per Oregon Law. No integrity- do not move into these rental properties.

We feel very fortunate to have rented a property with Behzad at Zad Realty over nine years ago. We…read morewere truly blessed to find this beautiful home managed by Behzad and his company. Requests for any needed repairs were addressed quickly, communication was good and Behzad was very kind. We lived at this property through the pandemic and when our businesses were forced to close with no notice, he worked with us to be able to manage rent during that time, for which we were so grateful. We would have continued our relationship for years to come, but the owners decided to sell. When we moved out, our full deposit was returned. We would rent with Behzad again, should the opportunity arise. My husband and I highly recommend Zad Realty!

It is very hard in Portland to find a property management company you can trust. My experience with…read moreBehzad, and his company, Zad Realty, has been nothing but professional and positive. I feel very fortunate to have had the opportunity to rent a home from him. 1. He will actually return your calls and talk with you! 2. He will answer all of your questions. 3. He will respond to your emails. We walked through the home together at the time to sign the lease and he told me where the flaws were and to write them down. When I had an issue with the rental, he did not ignore it and worked with me to resolve the issue. He cares about the condition of the properties and wants to keep them maintained. Basically, just having the opportunity to talk and establish a relationship with the person you are renting your home from feels very nice - like the old days. I told Behzad that thanks to him I will continue to have faith in humanity and that there are nice property managers and nice people who care, still out there in the world! :) Thank you Behzad!

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.

KJK Properties took over management of one of our rentals that had been mismanaged by another PM…read morecompany. When KJK came onboard, the house, both inside and out, was being destroyed by the tenants and their high energy dogs in a multitude of ways. Before hiring KJK we interviewed a number of property management companies. By the end, there was no question that KJK's owner, Kathryn King and staff stood out from the rest as exceptionally professional and highly informed about the most recent City of Portland landlord tenant laws. A win-win for everyone as long as everyone involved is acting in a responsible manner. Unfortunately the tenancy that KJK took over left the house a complete and total disaster. I've attached a few of the pictures below. These tenants, ELISHA M. and MEGAN W, unfairly left scathing reviews of KJK on both Google and Yelp when they got the 'Move Out Inspection' report that documented the filthy state they left the house in. The house (that had been fully painted with all new appliances and updates after the 10 year tenancy prior to this tenancy) was left a complete mess - trash /junk everywhere, pet excrement all over the basement are just a couple of the many examples I could give. Just to remove the junk and trash they left all over the property cost us $1200; $1600 to clean the filth and gunk they lived in and left for us to clean; Thousands of $ to restore the yard and irrigation system the dogs destroyed and the tenants left in piles. Unfortunately for us, I could go on and on. Sadly, as in this case, the Review system is flawed - there's no way to stop people from weaponizing or writing fraudulent reviews. For example, these tenants allege that KJK 'unfairly' mailed them a bill for the cost of damages. However, KJK did what we hired them to do - manage the end of the tenancy. The law very clearly dictates the guidelines property managers must follow. To do the 'Move-Out Accounting,' KJK simply followed the steps dictated by law: Compare the 'Move-In Accounting' and the dozens of associated pictures required as documentation, with the condition the tenants left the house in, also with the dozens of required pictures for documentation. Some of which I've attached to this review. If these tenants had simply picked up/ cleaned up after themselves and taken care of the property as any self responsible adult would, there would have been no bill to send. These tenants also allege that I the owner 'peek over the fence' and 'make unannounced visits.' First of all, it's illegal for anyone, including an owner, to come unannounced to a property under tenancy. That most certainly never happened. And why they think I the owner with 3 young school aged kids and a small business to run have nothing better to do in my day than spy on one of my rentals is beyond me. Perhaps there is an addiction problem in the mix with these former tenants? If so, that would actually explain some of the unfortunate things that happened under their tenancy. This group will soon find out when I take them to court for their damages to our property, that allegations must be supported with proof of some kind. Otherwise in the end it all comes across as what it truly is.... A group of irresponsible, immature tenants and their lies about being done to. When what really happened, is that these people didn't care one bit about how they treated our property or about their mess that they left for us to clean up.

Horrific company... they took over our contract the last couple months we lived on the property…read more.. they and the predator landlords that own the house lied on a bunch of "damages" they claimed we're on the property... It is very obvious that the company/landlords look to take advantage of renters to upgrade the property on the renters dime and not their own... maybe they are better with other properties and maybe our situation is Landlord driven... But do NOT rent the property on 5035 N. Minnesota Ave. in Portland... not unless you like invasive Landlord's driving around the property peeking over the fence... Making unannounced visits... Because that happened too. Their Maintenance Guy, who would stop by on occasion... Even told us that they make cheap repairs that don't last to save money despite multiple attempts at suggesting they do better repair work.... Nightmare property.

I've been with H&T for over five years now and have looked no further. This mom & pop style…read moreproperty management company is what you want if you are looking for clear, responsive management that continually takes both owner and tenant into consideration. As a landlord, the people part is the hardest in my opinion. I was happy to find a management company that works with the tenants and often finds middle ground solutions to issues that arise. Good tenant/good landlord relations. Tenants stay and bills are paid. Reliable reports and deposits.

Hanover and Townsend is a really reliable and trustworthy rental management company. Eric Lozano…read moreand his staff managed our rental house for 2 years and took very good care to screen the tenants and always deliver the rents to us on time. He really knows the Portland rental market well and was able to negotiate a fair, great rental price for us and our tenants. Whenever there was a repair issue that we needed help with it was promptly taken care of and the charges were very reasonable. He charges a flat rate fee and keeps everything simple. At tax time we promptly received our documents from the office manager which was so much appreciated. We highly recommend using Hanover and Townsend if you need a dependable and knowledgeable company to manage any and all of your rentals.

Passadore Properties team have been helped me manage my condo for rent over last 14 years. I…read morereally appreciated all their professional help, especially from Eddie, Bryce, and Chris. Recently my condo had water leak issue and impacted downstair condo. Eddie and team coordinated with HOA, downstair condo owners, took care of all the drying, repairs and complicated insurance claims. They also helped me replace windows to meet HOA requirements. The owner, Eddie Passadore, is the president of Fair Housing Council of Oregon. He is leading the work to eliminate illegal housing discrimination in Oregon. I fully trust Eddie and Passadore Properties team.

Property manager is always willing to work with me Ive been renting with this company for 6 years…read moreand never had any problems they are prompt to fix anything and answer right away