As a long term tenant with NJW, I can say they are responsive whenever service requests were needed…read moreand always communicative while also providing ample privacy, which was most important to me. Annual inspections were friendly and fast. The staff were always a delight. While the property left a little to be desired, that was on the past of the owner not NJW. I'd still be renting with them if I were in the area.

Not even worth a 1-star…read more.. Nikki is by far the worst property manager I have ever dealt with. Thankfully, my time with her was short, but even that was enough. The countless bad reviews about her match exactly the energy I experienced. Sneaky, ignorant, and completely dismissive of Oregon rental law. After doing my own research, I found she has broken enough rules that I could take her to court. Honestly, I hope she loses her license, because she has no business in this industry. There are slumlords, and then there are people like her, the absolute bottom of the barrel. I am begging you, please DO NOT do business with this woman. Do not hire her to manage your property. Do not look to her to find you a home. Know your worth, because working with this company is not worth the stress and headaches you will be left with afterwards.

NOT a good company to rent from. They don't do any maintenance repairs. They gaslight every…read moreconversation and they are very rude. They will try to charge you for anything and everything they can. The Alpine Group recently took over an apartment complex I was living in for over 8 in years. The original owner sold the complex after owning the building since 1990. He was a great landlord. This is a 7 apartment complex. Five of the original renter's who have lived there for 8 years or more have moved out because of The Alpine Group. Raising rent, adding fee's that were already included in our original rental agreement. Not doing maintenance requests. Allowing pest issues to get out of control because they don't want to pay for pest control, which is required by law for all landlord to pay for pest control when pests over take an apartment unit. You know you're an incompetent property management when people have lived somewhere for more than 8 years and all of the original renter's move out. Five units (all 5 units were long term renters) out of 7.

As a property owner, I would not allow this company to represent my interests. I own properties…read moreoutside of Oregon and was looking to rent through this company after interacting with Heather, the office manager, I would look to other companies to rent from or manage my properties. Heather was rude and angry when we spoke and I would not do business with a customer service based company that treats people like that. The owner of the company listed from her office and thus is just as bad in customer service. It's no wonder their properties go unrented.

Neither efficient nor pleasant. My hoa uses them and even with a roof leak they do not respond. You…read moreneed to go into the office to talk to them as they won't reply to texts or emails. Avoid this company if possible

Ed Hamilton mentions a "knowledgeable" staff, my experience with CA Partner staff is quite the…read moreopposite. I made a few overpayments towards my HOA, by mistake. I forgot to cancel the autopay through my bank. I called in and was told that the check will be sent out soon. Two weeks passed. I called in again. The property manager told me that they only send out checks every two weeks or so. And they do not have the ability to electronically transfer money. We live in 21st century where money is transferred simply through your cell phone. Moreover, they withdraw electronically every month, yet, to pay back an overpaid amount, they do not have the means, skills, or knowledge to take an action. They should have paid it back immediately after each overpayment was received. Yet, they took no action. Very dishonest managers who have no answer to most questions and have no emotional intelligence to help customers who are paying for their salaries.

We lived at evergreen village in McMinnville till two years ago when on her fourth try the manager…read morewas able to evict us using questionable practices. After out we were hit with repairs and charges to an extremely excessive amount and are being actively blacklisted from getting another rental. This management company has made sure that we have stayed homeless the whole two years since forcing us to leave. If anyone has information on who does the maintenance in McMinnville and how to contact property owners please call or text 9712413933. We need help fighting these guys so we can not be homeless anymore.

Spoke with management and they are going to do what they can to help me ASAP. There was some…read moremisunderstandings and communication breakdowns but we are all back on track. I do believe both Regency and the owner of Tiffany Terrace Condos want their residents to have a safe and healthy place to live. The on-site property manager is awesome and elevates concerns to have them addressed as quickly as possible. I sure hope with the work performed next week we get back to a five star rating soon. Thank you Regency for calling me today, listening, and explaining how work orders flow through owners and get approved and completed. This was huge for me! Can't wait to set up and enjoy my new space. Appreciate the quick follow up! Wendy

Took over management from owner, insisted we used their cleaners which we paid up front and the…read more withheld large portion of damage deposit. 9 years without inspection, multiple renters. Would not recommend or ever use again.

After some bad experiences with other property management companies in town, it was really…read morerefreshing to work with Jill and Taylor to get us and our pup moved into the Ellie Jean. On top of being very friendly and approachable, Taylor and Jill showed highest professionalism when answering our questions about the move-in process. They address issues and questions to the point, are always on top of things and always available when needed. Especially during the stressful procedure of moving into a new home, reliable communication is very important, so we were glad that Specialized Realty PDX offers exactly that. Thanks and keep up to great work!

I rented a home managed by Sundance Property Management Inc. at 17108 NW Elk Run Dr, Beaverton, OR…read more97006, from February 2023 to April 30, 2025 -- two full years. I paid rent on time every month through auto-pay and never missed or delayed a single payment. Before moving in, their representative Robert promised the home would be professionally cleaned. However, when I picked up the keys, the home was clearly not cleaned at all. The toilets were covered in dust, the carpet was filthy, the kitchen was greasy, and many parts of the house were visibly damaged. I immediately contacted Robert, and he sent one cleaner who only wiped down the toilets and some glass. The carpet and flooring, the range hood, and the rest of the house were still filthy. They insisted everything had been cleaned -- which was clearly false. At that point, we had already started moving in, and most of our furniture and appliances were stored in the garage. Feeling helpless, I had no choice but to clean the entire place myself just to make it livable. On top of that, the dryer provided in the home was broken. I had my own dryer, which I intended to use. Robert initially said their maintenance team would help remove the broken one and carry my dryer upstairs to install. But when their staff showed up, they refused to do it, saying it's not their job. In the end, I had to move the dryer up and install it myself, which was a lot of effort given the unit was on the second floor. The stove couldn't ignite properly. Even after it was repaired, the issue came back in just a few days, and we had to use a manual lighter to cook for the rest of our tenancy. The range hood was covered with thick grease, which I cleaned myself because Sundance never did. Despite all these problems, I took care of the home responsibly. When I moved out on April 30, 2025, I: * Hired professionals to steam clean all carpets * Cleaned the kitchen, bathrooms, all bedrooms, floors, stairs, baseboards, and railings myself * Notified Sundance that if there were any concerns, I welcomed them to share photo evidence so I could resolve them. I made sure the home was left in much cleaner condition than when I moved in. But at the end of May, I received a charge summary deducting my entire deposit. Their excuses included: unclean house, damaged/stained carpet, untrimmed yard, dirty kitchen, etc. These were false and unreasonable claims. I was furious. I immediately informed them that I had clear photo and video evidence documenting the condition of the home at both move-in and move-out. I stated that I was ready and willing to provide side-by-side comparison photos at any time to prove their claims were false. Despite this, they kept making excuses and have still refused to return my deposit to this day. As of July 30, I still have not received my deposit, far past the legal timeframe. I have already filed a Small Claims Court case, requesting double damages under Oregon law due to their wrongful withholding. I've also filed a complaint with the Oregon Department of Justice, and I plan to make all photo and video evidence public so other renters can see the truth. This company is dishonest, negligent, and exploitative. They take advantage of tenants and ignore the law. If you're currently renting from them and have experienced similar issues, I strongly encourage you to take legal action. If you're considering doing business with them -- DON'T. Sundance Property Management Inc. is the absolute worst property management company I've dealt with -- not even close. Avoid them completely.

I rented from Sundance for over a year, and I absolutely would not recommend. When I initially…read moresigned the lease and picked up the keys, Robert was pleasant and friendly and I was optimistic. The apartment my friend and I rented was in a lovely neighborhood, and a good value. That said, whenever we put in a maintenance request Robert was very slow to respond, and would often dismiss us. Once I submitted A maintenance request through the resident portal with a picture of the broken toilet chain. His email response was, "try resetting the chain." I politely informed him that the chain itself has snapped in two, and I had included a picture to that effect with my maintenance request. His reply was, "oh I didn't look" For the first several months we had issues with the refrigerator leaking. Robert repeatedly sent the same maintenance man out, he was very kind but not able to help. It took multiple maintenance request to get the issue resolved, and many mornings of stepping in a puddle on the floor from the leaky fridge. The homeowner did a terrible job of maintaining the yard and surrounding property, and even though it was brought to Roberts attention on multiple occasions nothing ever changed. When our new neighbor was blasting mariachi at all hours, even though our lease clearly stipulated that quiet hours began at 10, Robert was very dismissive of our complaints. When it was so loud that it could be heard on the other end of a zoom call, Robert simply asked "is that acceptable for daytime?" When I moved out, I was supposed to get my pet deposit back within 30 days. Not only did it take nearly 90 days, when I called Robert to check up on the matter, he was incredibly rude to me and stated he needed to "do research" I was tempted to give a one star review, but the apartment itself was fine and the rent was really reasonable.

These people are a bunch of crooks that will try to add any kind of junk fee they can to your…read moreaccount. I wouldn't rent with them if I were you, and I will be looking for a new place. They're also extremely unhelpful, and basically jerk you around. They're not a *good value*, ok?

I couldn't recommend them more highly. Dan has always taken time to help answer all of my…read morequestions - and those of my clients. Always been responsive, helpful, respectful, full of humor, and great instructions on how exactly to address whatever the concern might be. Have enjoyed classes taught by this firm. He even just emailed with me over the holiday weekend because he knew my clients were stressed. Gold star. Makes me want to be a more kind and patient human!

Avoid dealing this rental company at all cost! Read the other online reviews and trust your gut!!…read moreThey not only have terrible, very unprofessional communication with potential tenants where they chose to communicate 95% through text messages, but they also have zero communication between their staff. Very unprofessional, very shady! Very dishonest company! We waited, planned and budgeted for a month for this home to be finished and within a week of move in, they can't continue to hold it for us without payment within 24 hours! Absolutely unbelievable and a shame that they passed up on really honest long term tenants that would have been able to pay rent every month, on time! Screenshots photos attached go over details of our entire experience! Today was the final straw with them and their games. Super disappointed in this company and I want others to hear about our shitty experience with them too in hopes that they don't have to be strung through the wringer like we were.

Please do everything you can to avoid using this company whether you're a landlord or a tenant…read more They are unethical and honestly, I am shocked that no one has done anything to shut them down at this point. I believe we were scammed into renting the house we are in and that they are violating several tenancy laws and requiring us to live in unsafe conditions. In looking at other reviews, it seems our family is not the only one dealing with their shady business practices. The person who gave us our keys did not allow us to be part of the initial inspection and completely 'missed' BROKEN windows, BROKEN blinds, and other various issues. We have had issues with our dryer not working and damaging my clothing, they never cleaned the actual dryer vent in between tenancy and it was so clogged it was overflowing into the laundry room, broken hood vent with no ventilation at all for cooking making our stove completely unusable without the fire alarm going off, a room that has no egress in the event of a fire due to the fact the window cannot be open at all, and we still do not have a cover on our dryer vent meaning anything can crawl in. We have lost several hours of our PTO with work in order to be available for maintenance staff and have had to spend money on laundromats and replacement clothing and they refuse to compensate for any of these issues. They are ABHORRENT in their communication and I have had to threaten them to get any kind of response. We moved in January 1st and it is now mid-April and NOTHING has been resolved since we moved in. They also attempted to violate the law in the scheduling of our home inspection. The inspector had some free time the day before our actual scheduled inspection and instead of asking if we could move it up, she changed it herself and did not give us the proper 24-hour minimum notice. Thankfully, after several texts, phone calls, and emails, we were able to keep the scheduled inspection date. They constantly blame the homeowner for his lack of response to get repairs done. They want us to empathize with his position of having all these costly repairs at once while we are the people having to live in it. If the property management were not negligent, they would have had these issues fixed before we moved in and it would have saved everyone a lot of trouble. I honestly don't know who is at fault but I believe they are violating several tenancy laws and I'm at my wits end. Working with Sarah Blankenship and Caitlin Marlow have only made things severely worse. I simply asked for updates on our requests and instead WE got blamed for sending in too many requests...which we submit because they ignore our emails and we don't have any updates. They refuse to accept any accountability or responsibility and will points fingers at each other and anyone else. Sarah even blamed the tariffs which if they had done their jobs properly when we brought this up or before we moved in, that wouldn't be an issue. Please heed everyone's warnings here and avoid these people at all cost (unless you have a great lawyer on standby).

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal