I factory restored the Microsoft surface all by my self and the glit that I was complaining about…read moresince I got it from you disappeared. How come it worked when I did it (and it was NOT a hardware proble!!!!)

They were very responsive! The first point of contact was a woman and she seemed to be…read moreknowledgeable. She asked for the issues, laptop model, and she got back to me with a quote pretty quickly. The repairer called me promptly to discuss the problem and explained to me the actual issues with my laptop. He gave me a few options and listened to my request. He also was accommodating with the pricing and he picked up and dropped of my laptop for me. I truly appreciated their service! I was able to get my laptop fixed and back within a couple of days. I paid $65 to fix a laptop hinge.

Excellent company. I have been using them for years to service my copiers and scanners. Fair…read moreprices; expert service; fast service. Great, skilled staff.

I just went to the Greenpoint location because the charging port on my iPhone wasn't working. The…read moreguy working there fixed it and was very friendly and provided excellent customer service. This is probably the third time I've gone to this location, and each experience has been very positive. If you are in Greenpoint and have any repairs needed for your phone, I highly recommend Mr. Fixsmith.

I should appologize for the delay in doing this. Greeting from Plant City Florida. I used to live…read morein Forest Hills NY before moving to Florida. I lived there for over 23 years and the last 10 years more or less, I have been going to Mr Fixsmith. Mr fixsmith was my go to place to get anything IT related fixed. If I needed an IPhone to give to family members as gifts. The accessories there for both the IPhne and Android were great. They are the go to place there. I have two iphones, an IPhone 12 RED and an Iphone 12 Pro Max that did not want to turn on. I did have an IT place here in Florida look at it without opening it up. This my error. I called Mr Fixsmith in Forest Hills and talked to Mahmoud. I let him know of the situation and told him I'd be willing to send both phones to him via UPS so that he could look at it. The cost of the UPS was on me and that was ok. Mahmoud was great. The batteries in both devices needed to be replaced. He called me to let me know what was going on and an approximate date the devices would be fixed. He did set my expectstions which were spot on. Mahmoud is an A++ professional. I appreciated the communication. It's my experience, that kinda of communication does not happen much here in Florida. I had a trust relationship when I lived in Forest Hills and unfortunately, being here in Florida, it lessoned but not anymore. I needed a reminder of that relationship and Mahmoud showed that to me indirectly. I won;t be going anywhere except Mr Fixsmith to have my hardware fixed no matter what. Steve, you have top notch people working for you and I truely appreciate the service. BTW, the two iphones are working perfectly. I have two sisters here that are currently using them. If I could give more than five stars, I would Again, the service was A++.

great service! very fast and efficient with all printing needs as well as passport and photo ID…read more very trustworthy and amazing prices

A friendly, capable, NEIGHBORLY, and well-equipped shop for a wide range of computer-related needs…read more On the phone the owner Susa quickly and courteously assured me I could have my old DVD transferred to MP4 format, and on my arrival at the shop the technician Sanjaya explained the process and immediately set to work. The job was done in fifteen minutes. A very interesting, one-of-kind small shop, family owned and operated by courteous and professional humans.

One of my friends who is a forensic accountant for the NYS Tax dept. asked me to pickup an…read moreinexpensive iPhone SE . He was in need of a new phone urgently. I went to UN Plaza and dealt with MR. ASHLEY. My friend gave me $400 cash which is retail price without the TAX from the Apple store. I asked Ashley what is the best price with him not knowing what my method would I be using to pay to purchase the iPhone. Ashley told me if I pay him $400 in cash that I don't have to pay sales tax because he doesn't agree that tax should be paid in this country. Ashley didn't have it in stock so he phoned his 8 year old daughter to pick it up and waited 15 minutes. I was told by his employee that I need to finish the deal on the street because he was getting audited in the back of the store. He told me that he didn't want the Tax dept. to know what was going on. I felt like I was being bamboozled so I took a picture of him delivering me the phone outside around the corner to protect myself just incase. When I got home the phone was in a different language either from Iran or Pakistan. I had to come back the next day and spend almost a half day for him to fix this. My time is precious so I asked for a refund because he couldn't figure it out after 4 hours waiting. He refused and told me that I will have to wait for him to sell the phone than he will take a 25% restocking fee once he sold it. It has been 2 months without a refund. Mr. Ashley is very PASSIVE AGGRESSIVE and I still can't for the life of me figure out how he still owns a business. I was robbed, lied to and deceived! My TAX friend is doing everything in his power to remove this BAD APPLE from the tree. I don't want to see this happen to someone else. **** STAY AWAY ****

Amazing customer service from true professionals! I've been here plenty of times and I'm always…read morewalking out happy. I work across the street and always recommend my clients to go there for cell phones or repairs. I've repaired my cell there and it only took 15 minutes even though the guy said 30. He was faster than he thought and the phone works like new!

The deplorable IT support was one factor in my recent decision to leave a job for which Nero was…read morethe IT "support." Updates would render some computers in the office almost non-functioning, forced updates would occur in the middle of the work day with no option to postpone them (one was in the middle of a client presentation!), and the last straw was when Nero blocked my access half way through my last day at work while I was finishing a project for a huge presentation my team was going to be making to a prospective client two days after my departure. I once worked at a start up where we used unlicensed software on used and outdated computers. This was worse.

Anthony was so helpful! I needed help with VoIP for my small business and Anthony went above and…read morebeyond with all of my needs. I would highly recommend his services!!!

I always keep my eye for local businesses when they open and I add them to Yelp if they're not…read morealready listed. I was curious when Alvin's opened across the street from my house and I recently popped in to see what's what. There's a nice assortment of phone covers and they replace iPhone 6 screens - helpful to me in particular, because I'm a klutz when it comes to my phone. I felt welcomed while in the store and I chatted up the man behind the counter - he knows his stuff. I'll definitely be back because they receive new phone covers weekly!

I strongly recommend Alvin wireless I took my I phone 7 for the LCD to replace .it was fast and…read moreeasy great price .least expensive for the repair that I've seen and I check over 15 location and Alvin was the cheapest and fastest and repair I love the service and would recommend it 100% to anyone who needs to repair the device ...

The gentleman told me cash only. After that he said, would be ready in a couple of days. Not a very…read moretidy place, so I impressed upon him there were no marks on the unit and would like to keep it that way. 3 days later I got a message the unit was ready. When I got there the unit was unmarked and did in fact work. There was tax added to the 3 hundred dollars making a grand total of 326.00.

This guy is awesome I needed the audio and video ports on a small CRT TV to be fixed ASAP. I…read morebrought it over to him and he got it back up and running within the hour. His services definitely come in handy to me as I am a oldschool retro gamer and still use tube TVs. They are the best way to play your old video games. The fact that he is knowledgeable and is able to fix them is priceless to me. He can also fix the flat screens and these days mainly DJ equipment. Very kind man I definitely will be doing business with him in the future.