Overall, Cheetah Clean was a pretty good car wash. The cost starts at eighteen dollars for a car wash. The service was friendly enough and ultimately, it did the job that I expected it to. read more

Cheetah Clean Auto Wash - Car Wash Near Me - Bowling Green, Kentucky

They sell promo washes without telling the customer if you buy this special, there will be an added fee for full service charge until you cancel. The cars are not fully clean, corporate is rude and will hang up on you if you complain. They will not reveal the names of the customer service rep. You would be better washing your own vehicle!!! read more

Terrible follow up and customer service. Went through wash and the brush came down under my truck, the entire truck clunked really hard and then as the brush came up it ripped of a 5 foot section of my grill. i was strung along for almost a month for them to tell me they won't cover it. Now I am going onto get a lawyer to fix a $250 part. All they had to do was pay for the part and i would've walked away cheering them on. Now, I wI'll never go back and will be telling anyone to stay away. super disappointed. read more

Cheetah Clean Auto Wash - Car Wash Near Me - Bowling Green, Kentucky

Based on what I witnessed, the company culture appeared to be lacking in professionalism and respect. Employees deserve to be treated with dignity, clear communication, and consistency. From what I observed, those values were missing. From what I've heard, they speak poorly about their employees, make false promises, and alter their pay without any real reason or explanation. If they don't like you, they will make it known by punishing you for things you did not do. I hope the company takes employee concerns seriously and works toward creating a healthier and more respectful work environment. read more

Received damage to front bumper, filed claim. Their in-house claims team denied the claim. They said they reviewed the footage and they did not cause the damage. They refused to share the footage and that I must get an lawyer in order for them to release said video. read more

"Be warned! Took my 2013 Lincoln Navigator to Cheetah Car Wash in Gallatin. Came home to find my taillight missing. They handed it back to me, filed a claim, then later denied it -- saying it was 'faulty' and that they don't cover cars over 10 years old. Now I'm out $250 for repairs. Be warned." read more

Cheetah Clean Auto Wash - My tail light after going through car wash. - Car Wash Near Me - Bowling Green, Kentucky

I do not ever leave reviews, but Cheetah Clean has some outstanding employees... as a Bypass regular, I wanted to recognize the young Miss who is always extremely kind and never fails to wave and smile when I come through. I chose the Bypass location that is farther from my house because the employees have excellent customer service and always go the extra mile and leave my truck looking spotless! read more

People are very nice and professional. Happy with car wash inside and out. My car was Sooo dirty I offered a tip. The gentleman refused and said we don't accept tips but we do appreciate your offer read more

Complaint Details - no honor! I purchased vouchers from Waterworks auto wash in Bowling Green, KY. The company was sold to Cheetah auto wash. I called Cheetah corporate HQ, and they approved for me to use my remaining vouchers. Since I'm a retired military veteran, I travel. Kentucky is where I was born, so I purchased a summer home in Ky and only spend 2- 3 months in Ky yearly. I had approximately 13 vouchers, and Cheetah always accepted them. The last time I used a voucher was on May 6, 2024. They are a very good company and do professional work. The only issue I've ever had was back in May, they felled to properly clean and my trunk, and I did call and complained. I left Ky back in May, and returned this month, September 22. I stopped by Cheetah to use a voucher; however, I was informed by Cheetah corporate (270-842-0286), who also spoke with the Regional manager, that they will no longer accept vouchers because of the time length from when they purchased Water works. They told me they would contact the owner and see if the owner will provide an acceptation to policy and a decision to accept my vouchers. But, they haven't called back! Anyway, the reason they should accept my remaining vouchers, valued at $162.00 is because I don't live in KY and only spend limited time in my summer home. If they were going to stop honoring vouchers, they should have informed me during my other washings, especially when I visited them on May 6, 2024. With the informed decision, I could have gifted or sold the vouchers to a family member who lives in Ky. I didn't know Water works was selling to Cheetah or I would have approached Water works for a resolution. As I stated, I only visit Ky sporadically. I appreciated Cheetah initially honoring the vouchers, but it's not fair or good business to make me a funding escape goat. Cheetah must remain professional and honor my vouchers. Why should I provide capital to a company, who makes thousands/millions of profits? How would it hurt them to honor my vouchers? read more

Did not clean back glass That had splattered dirt . Leaves swirl marks on body. Not worth the risk or cost

They took the best worker Jacob Jennings and fired him because he was good I won't go to a place like that I know he's good he's the only reason I came out there brandy Moore just didn't want competition terrible way to perform read more

Good wash but quite expensive now. $15 for the most basic service. BYO drying rags.

I went to get my car washed today and the price for the basic was $18!! The last time I came here, roughly 2 - 3 months ago- the price was $12. I did not see an explanation for the price raise and did not see any change in customer service so as to justify this price change. The vacuum was clogged and when I waved someone down to ask them about it, they seemed bothered that I brought this up and then spoke down to me about how it was clogged and I was using it wrong. read more

Best wash anywhere! The prep work makes all the difference and the free amenities set it off! Can't beat it!

I was driving a truck down the bypass and got side-swiped by another truck causing my sideview mirror to slam into my own window, breaking my window into millions of pieces. Glass everywhere. Thank God for safety glass. The folks at Cheetah were great. I pulled into their vacuum area and they allowed me to clean up the truck. No charge. They were always coming up and asking if I needed help or anything else. I'm so glad I already have an account with them. I have recommended them in the past, but I will really push their services more now. great guys. Thanks guys!!!!!! read more

First off the Car wash is called Cheetah Clean Car Wash now and it is in Bowling Green KY on US 31-W Bypass! Today is Monday the 11th of 2015. Today I had the absolute worst experience anyone could have at a car wash. I pulled in with my 94yr old grandmas car to surprise her and have her car washed. I talked to the people working and they suggested the $12 wash because the car was dirty so I went with it. So I went through the car wash to find that at the end of the wash the car was STILL dirty! So I pulled back around and told the attendant that and he started to clean off what the car wash didn't get.... About 30secs later the "Manager" comes out with his arms up saying "what's the problem" I stand there and don't say anything because the guy is already taking care of it. The manager because to rudely talk to his employee and tell him to do two other things instead of fixing my problem. THEN the manager grabs the spray bottle and rag from the employee and hands it to me and tells me that if I want it cleaned off to do it myself! I tell him "I don't work here!" He responds and says "what's the problem" I then tell him "I came here expecting to get my car washed and it's not" he then asks me what wash I got and I tell him "the gazelle" ....I believe and he tells me that the wash I selected is "a wash for cars that are already clean!" THIS IS THE SECOND MOST EXPENSIVE WASH YOU CAN GET LET ME TELL YOU! The next highest is $18! So I respond and say "then what are the other washes for? Cars that don't need washing at all?" And he responds by calling me a JACK ASS and says if I want to talk to him like that I can leave! I respond in a nice way the whole time being come the whole time and he is talking to me like a dog and this is suppose to be the manager! HOLD ON IT GETS WORSE BELIEVE IT OR NOT! So I tell him "man I'm not trying to cause problems I just want to get my car washed like I payed for" so he finally says "fine if the free vacuum wasn't enough for you pull around and we will send it through again" so I thank him and pull up! He then tell me to put the antenna down and I tell him "I can't it is broke it won't go down" so he says ok and I roll up my window...next thing I know he is tapping on my window with the antenna so I roll my window down and he says "here's your antenna, you said it was broke anyways" and he hands me my antenna that he broke off my 94 year old grandmas car! I then roll my window up and proceed through the car wash not knowing what to do or quite frankly what just happened. So I leave because by the time I'm out of the car wash I am furious especially since it's not my car! So I tell my dad what happened and we both go back to Cheetah Clean Car Wash on the Bypass in Bowling Green KY 42101 lol and try to work it out with the guy! INSTEAD he wants to argue and yell and cuss me and my dad out in front of all his customers. Then he throws his hat down and notepad down and acts like he wants to fight so I say "what are you gonna do man" and he says just tells me to get off his property and tell his employees to film me not listening so I have no other option but to leave! SO DO NOT GO TO THIS CAR WASH! It is ran by a CRAZY GUY THAT WILL BREAK YOUR ANTENNA OFF OF YOUR 94YR OLD GRANDMAS CAR AND WILL CUSS YOU OUT! It is terrible and I will not stand for this! I will post this to Facebook, Twitter, Anything! You name it and it will be on it! The Managers name is Jeff Fields he is a real jerk! Please seriously think before entering this car wash! Thank you for your time! I will be adding photos of Jeff Fields so you can run when you come across this monster! Also the damage he caused on my 94yr old grandmas car! read more

Cheetah Clean Auto Wash - This is the Rip off of a car wash oh and the monster - Car Wash Near Me - Bowling Green, Kentucky

with all the car washes in Bowling Green, my eyes rolled when I heard Cheetah was coming in on Cave Mill Road, well, let me tell you, they are the best....all the attendents are so nice and helpful...the car wash itself is awesome and it does a wonderful job...as well as the people who clean out the inside of your car, I couldn't do a better job myself....my only complaint is, that the dryer doesn't dry off the water very well, but otherwise, can't complain one bit...love the belt you drive on...thanks to everyone who works at Cheetah Car Wash on Cave Mill Road, your the best. read more

Best car wash experience in Bowling Green. These guys are car wash gurus who have a passion for what they do. I never thought I'd say that about a car wash, but with Cheetah Clean, it's true. read more

Cheetah Clean Auto Wash - The experience is almost psychedelic - Car Wash Near Me - Bowling Green, Kentucky

I received good service for a great price. The vacuum and drying area are spacious. I'm visiting from Texas and will recommend this business to my other Corvette buddies. read more

Cheetah Clean Auto Wash - Car Wash Near Me - Bowling Green, Kentucky

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I don't go anywhere else for a carwash. Just wish they had guys to wipe down the inside for me!

Raised the price of their base car wash by 50%. Was told by one of the attendants it was to push the reoccurring monthly plan. Their quality isn't even that great to begin with and if you just buy the base wash it's hardly worth it, even less so now. Very disappointed, just lost a customer today. read more

My name is Robert and I drive a Cadillac Escalade so I'm particular on where I go to wash my car, and if I can't say I have ever been more honest in my life I am when I'm saying this is the best car wash I have ever been two with the most exceptional service I have ever received in my life if you are ever in town please stop and hopefully that you are as fortunate as I am to have the same four people on shift. Heidy, Justin, Scott and Patrick thank you guys for a wonderful service read more

This car wash is the best one in bowling green! They have plans that allow you to wash every day and save a ton of money. Always leave happy and with a clean car! read more

This is by far the best car wash I have been to. Mainly because they actually have employees that work there and they are very well priced for the service you receive. read more

This is an awesome place the staff is very friendly, your ride is nice and shines when you leave the place. I love that if you are not happy with your wash they will reward it! Le Anne and the guys are on top of it every time I use my unlimited pass read more

When I signed up for a monthly membership, I didn't know it came with roadside assistance as well! They saved me twice in one day! First in their parking lot with a dead battery and then later that day they met me to start my car again at a local grocery parking lot! Thanks so much Cheetah Clean for your excellent customer service, without you I would have been stuck! Ellen, B.G., KY read more

I just got back from the Cheetah Clean Auto Wash. Trevor and all of the guys who work there were so friendly, pleasant, and couldn't have been more helpful. Not only do they have a great car wash and vacuum system, they provide cloths and cleaners to clean the inside of your car. This is a great business in our community, and I highly recommend it! read more

Never had a problem with the service. Great car wash and reasonable prices.

I will NEVER use this car wash again. Damage to my car was noted immediately after I exited the wash. Filed a claim report and staff took pictures before I even left the property. When I spoke with the manager, Jeff Fields, later on the phone, he denied any possibility of responsibility. Scratches were very consistent with car wash damage and I am certain those marks were not there before I entered the wash. He told me that I probably scratched it myself removing ice the prior winter. My car is 7 months old and is garaged both at home and at work and I have never scrapped ice of the trunk lid! When I expressed disagreement with him, he became very angry and told me I could take him to small claims court if I wanted and then hung up on me. Terrible business manners and customer service. DO NOT USE this car wash. read more

I really take the time to review things, but this is the best car wash I've ever received. Justin and Austin were so helpful, and made sure my car was spotless. read more