Where to start? Usually Cheddar's has great food and great service however this visit was neither. We had to ask to have the bar cleared of the previous guests glasses. It took the bartenders forever to even acknowledge that we were there. Ordered drinks and onion rings knowing that onion rings take longer than other appetizers. Waited a fair bit and then ordered food. Asked to have tv channel changed and it took quite some time for a manager to come and change it. Had to ask bartender for refills on drinks even though she was right there. Food arrived. Salmon was done perfectly. Ribs were dry and somewhat cold. Broccoli rice casserole was way over cooked. We understand that they have opened recently but Cheddar's has better standards than what we experienced tonight. read more

Very slow and wasnt taken care of very well. The bartender was very oberservant however on the quality of service we were getting. She made sure we got our orders and refills. I wanted to just tip her even though she wasnt our waitress. I understand if they were busy but I just noticed the lack of service our table was getting compared to her other tables in her section. Also, it was very odd that the TVs at the bar continued to show gross Images of people teeth in a orthodontist infomercial. It is disturbing to watch when you're trying to eat. read more

Not a good dining experience at the Westside Cheddars. I did not like the menu (it seems to have changed). The service was great considering they had just opened! I hope the revamp the dinner options because I was NOT impressed! read more

It was pretty good, besides the noise and the small proportions of food compared to the price of it! The inside was nice and modern. I especially loved the fish tank! read more

Dinner last night about 8:20. Took forever fo waiter to show up. Others food good. My ribeye was overcooked. Way more than medium. Baked potato barely like warm. Not a good piece of steak. Very grissely and chewy for a ribeye. Will not order again. read more

Have been to other Cheddar's locations - looks the same Long line for tables - no wait for bar seating Bar service good - ordered dinner and food came within 10 minutes - lemon chicken with some sides - food was pretty good, chicken slightly dry but cooked as it should Broccoli cheese casserole was different and good tasting Had a small service issue - Manager took care of it and deducted my meal without me knowing - thanks did not expect that or asked for it ! read more

Yuck. I got a to go side of Mac and cheese and their onion rings. Waited forever for the food. The onion rings that I checked after getting in my car were cold and the Mac and cheese was just plain disgusting! Never going back. read more

The waitress was awful and came by twice, the silver was dirty when we finally got it 45 minutes later after getting it ourselves, and we never got an appetizer. read more

This food is IMMACULATE. It's a very clean environmen and very friendly service. the croissant with the melted butter is beyond extraordinary. the shrimp alfredo with the tasteful garlic bread was devoured fast. Personally, i would immediately eat here again if i had the chance. read more

West side store has very rude hostess team. Going back to East side store where we have always had great service but never going to Weat side again! 2 visits and 2 disappointments with cold food, no food, poor service! read more

First off I get that this is a new location and they are still have all the kinks to work out but this is the 2nd time I came here to try them out hoping that this time would be better. Not the case this time. Still had to wait 30min waited to get drinks for another 10-15 min apps took longer and our food was disgusting and wasnt even cooked right! This place is soooooo not worth the wait nor the food..not for the prices they charge. There is so much to this visit that was awful too upset to type. Only good thing that came out of it was the drinks they do have wonderful drinks. We came all the way from Wellington to give them a Second shot guess I'll take my family next door to the cracker barrel and give them my business instead! Would not reccomend this place to anyone new! read more

The bar service was absolutely terrible. The bartender would hardly ever come and ask you for anything. The food was very good. But the service was absolutely terrible. read more

That have the best burgers ever even when there is just the bun burger and cheese. The fries are so good but they just need some salt. This is by far the best burger I've ever had. It's Oscar winning toe curling so delicious it's literally so good i can't even. I almost cried in the restaurant because of how good it is. I'm being so serious. Go right now. read more

Best place to dine in for good food on a budget, place is nice and could be for a date as well.

Depending on who your wait staff is, you'll have a good experience. We've been here a handful of times and the food is always good and the drinks are always strong. I think our first trip (which was the worst) was a fluke and we are glad we gave them an opportunity to do a better job by going back. I mean, where else are you going to get a Monte Cristo sandwich or a watermelon vodkarita?! read more

We went on Mother's Day and the wait was about 30 minutes considering the place was packed and a lot of people waiting. Our server was great, very attentive and knowledgeable. The food was exceptional. Country fried steak was wonderful as well as the meat loaf. The only problem we had was getting our drinks from the bar. Bartenders were very slow. Neither one of them moved quickly. In fact it took so long that our server gave us a free drink which took awhile to get. In spite of this we will definitely be back. read more

Skip this and head to the east side unless you want to wait and hour for subpar food and the wrong order. The wait staff is rude and the kitchen is terribly slow. This is the second and last time I'll be eating here. read more

I walked in there today about hungry as hell, got a New Orleans pasta and a pot pie and destroyed both. My waiter profited off his suggestions. Good service quick and simple. New management seems to be doing well. Keep it up! read more

We had a poor experience at this Cheddar's. It has been open a few months but I don't think I'll be giving it another chance. Our spinach dip was not evenly heated, and when my burger came out I took a bite only to find the bottom bun covered in mold. Our server never came back by to check on us after several minutes, so the moldy burger just sat in front of us. My husband flagged down a manager or host or someone like that after several minutes of trying. He recognized it was bad and took it to remake without even asking me anything like if I wanted a different entree (which I did). I didn't want any of that same bread from their kitchen. When the new one was brought out after several minutes no conversation was made with us about the incident. Our server was never even told. The french fries tasted really good and were hot but the rest of the meal was so-so. With the poor level of service and total disinterest of management in talking to me about the mold they served to our table, we don't want to spend our money there again. There are too many other good options close by - spend your money at Abuelos, Carlos, Rib Crib, or Cracker Barrel instead. All would be better choices. read more

Cheddar's Scratch Kitchen - Smokehouse burger with mold on the bottom bun. - American Near Me - Wichita, Kansas

After being seated, we waited for 20 minutes without acknowledgement. I finally asked a bus boy if our table had a server. His response was I don't know. He went and asked. A manager came over and asked what the issue was. We explained. He got us water and informed us that the server did not know about our table. He took our order which included 2 appetizers and our meal order. Our server came and asked us to change our sides but the sides she mentioned, we had not ordered. 30 minutes later our meals came out. No appetizers and sides were still wrong. 10 min into our meal one appetizer was delivered. Another 20 minutes later as we were asking for our check the 2nd appetizer was delivered. I just asked for boxes. During the meal, another water was dropped off at the table for my husband and mine was never refilled. Server did not stop to see how the meal was and (it seemed)the manager was now purposely avoiding our table. There was no comp for not being acknowledged for over 20 min, our sides being wrong, or that appetizers were delivered in the middle of the meal and as we were asking for our check. Service was poor to fair and experience was poor at best. Food was ok. read more

So a first try at Cheddars turns out to be also a last try. Was content to wait the 30 minutes for a seat and went into the bar area to spend some $$ waiting for my table. Two guys were just getting up to go to dine and before we could sit down the host came and took one of the chairs we had been waiting on and were about to occupy. When I called him on it he said he needed it for some other patrons. WTF am I? A friggin manniguin! After several minutes of trying to convince him we were patrons as well I told him to f-off. Apparently Cheddar's does not value their bar customers and doesn't need our money. So this particular dinning chain can kiss my ass and I'll go spend my money somewhere where ALL patrons are appreciated! read more

Tried the west side location and was pretty disappointed. Our waitress was fine, but there were several issues. First of all, we ordered Coke and was told that it wasn't coming out right so would we like another drink? Got Dr. Pepper instead and it too was nasty. Next, I ordered Philly Cheese Steak and the whole side of the bread that was touching the plate was completely sogged through. In addition, I had a whopping six fries for my side. Speaking of fries, my daughter ordered a cheeseburger and the burger didn't even come with fries. We did not know this until after the burger came out and we asked where her fries were and were told that fries don't come with the burger. We should have been told this and advised that we'd need to add them as a side and pay extra. Lastly, my mom ordered a club sandwich and apparently, it comes with a cup of honey mustard. My mom doesn't like condiments at all, so she was less than thrilled when her sandwich came out and the cup of honey mustard was tipped over and had soaked the side of her sandwich. Last gripe, there are no regular tables other than high tops or small tables attached to booths. I have little ones so booths are never our first choice for seating. Won't be going back to Cheddars and if I do, I guess I'll have to go wait out east. read more

The only good thing about the meal was my drink the Cheddars Painkiller. It was strong but good. Our salads came after our food , and we had to ask for them . I ordered the lemon pepper chicken , and it was BLAND . I make better lemon pepper chicken at home . The waitress was very inattentive , she walked by several times not even glancing at us to see that our waters needed refilled . Again we had to ask before it was done . We won't be back . read more

Excited to finally have another location added due to how busy the East location remains it's usually hard to get in. My daughter & I tried out the new West location on 03/26/19 @ about 2pm. Interior is very nice, quite different from the East location.. a bit more upscale. When we arrived the hostess spoke so fast the only words I caught were "How many?" After another hostess came & asked "You ready?" Then sat us in the bar. After sitting down maybe 30 seconds later the waitress asked if we were ready to order any appetizers or ready to order our food or needed more time I told her we just sat down, a few more minutes please. She came back maybe 15 minutes later & asked are we ready. At this point I almost got up & left, especially while waiting for our waitress to return there was another duo @ the bar who seemed to have continuous order mistakes made to where the managers had to come out twice.. not to mention their final order was still wrong & the bartender was left to deal with it. Since we were very hungry we decided to go ahead & try (we should've just left). Appetizers came out (trio), chips stale, spinach dip over heated & stuck to the plate, chicken strips were fine but no dipping sauce & she did not give us any plates. Side ceaser salad was wilted & honey butter croissants were the only yummy food brought out (still would've been nice to have plates & dipping sauce) when I asked for the two items the main order had already came out just about 5 minutes later.. if that. My daughters mac&cheese was just a massive glob of over dried soggy mac&cheese on a plate, my grilled salmon was under seasoned & the "baked" potato was obviously boiled.. the shredded cheese put on by whoever completely missed the potato & was all over the plate. Also the plates the food came on, our main courses were dirty with grease. *Sigh* needless to say we got 3 to go boxes. When I asked for a bag I never got one, she quickly gave me my tab & took the money. Brought back my change put the little black folder with the tab, receipt & change on the table & walked away. Did not say anything about Thank you for coming, have a nice day etc. Oh did I mention she not one time asked us if our food was ok or if we needed anything? Mind you the place was NOT full. Well after she left my change on the table & left I didn't see her @ all after that, it was like magic. I hadn't been to Cheddar's in over 3 yrs so this was not a pleasant experience to come back to. Seems like everyone needs quite a bit more training. BTW our same waitress was very attentive to other guests nearby, I guess my 12 yr old daughter & I were the chosen ones . And no I did not start out rude nor get rude @ any point, I remained kind, as I did have my 12 yr old daughter with me for our mommy daughter lunch date. read more

The staff was nice and helpful when we finally got our drinks and food. The food was ok. Wasn't the best steak I have ever eaten. Price was decent for the food they gave you. Ordered a steak medium rare, got it being medium well but I was to hungry to wait for another so I kept quite about it. Will try this place again in the future. read more

Skip the west location and head east. Drinks took forever, we found a hair on our croissants, and there were gnats everywhere. Food and overall service was fine, but def a down grade from the east location. read more

Been to the West location twice now and service has yet to be desired. Waitress didn't keep our drinks filled, bread was missing with my Daughter's meal (on both visits) and food was room temperature when we finally did get it. If I want Cheddar's, I'll make the drive out east next time. read more

Food was great steak cooked just right I wouldn't order onion rings again table of eight and only one bottle of ketchup. I am. Still waiting on more sauce for it. read more

Have been to Cheddars a couple of times and have been disappointed yet. Food food and good service

Stopped here for a birthday party, the overall experience was really great. The waiters were really kind, I'd get here again. I recommend that place if you're looking for a good place t eat. 4/5 stars. read more

Extremely disappointing!! They were out of their most famous, advertised item: honey butter croissants! I went for dinner at 6:30pm and they were all gone. Then I order the chicken pot pie (another famous item), and guess what? They're out of those too! Then I ordered the chicken fried chicken and guess what, again? They're out of green beans as the side! Very disappointing experience. read more

I have eaten at the new west side Cheddars several times now and have been extremely happy with all visits! Even my picky eaters were happy with no complaints! Highly recommend! The items we have tried that were delicious have been the chicken fried steak and chicken (the crunchy coating is awesome), better than mom's meatloaf (my favorite, best in town), chicken fingers (same crunchy coating), and many others. Everything we have tried was great! read more

Giving zero stars this please go to the east side... my wait for a waitress was 15 mins and the food wait was an hour. PLEASE DON't get me started on the damn food, giiiiiiiirrrrrllllluuuuuhhhh!! It was not good at all potatoes not seasoned and the bread was soo hard. read more

Michael is the BEST bartender ever!!!!! He is the sweetest and so friendly. Love him!!!! Will definitely be back to see him.

I love Cheddar's! I have had a few times when the food kind of let me down. One time it was cold so they heated it up. One time my broccoli rice casserole tasted bad so they got me a new one. One time the croissants were overdone but I didn't complain so that was my fault for not saying something. I didn't care for the Chicken Fried steak at all. There again I didn't say anything so it was my bad. Even though I have had some issues I will still go back. I can't live without the honey Croissants. Mm-good!! read more

They just opened this week and I felt it was very organized, the food was perfect. I believe the wait staff needed some more information on the food and drinks but that will come with time. Thanks for a great dinner the family left happy and full! read more

I have gone to Cheddar's plenty of times before and always have had decent service. This past time I went was absolutely ridiculous. My table ordered a piña colada and a beer and we were seated in the bar area so we could see everyone else's drinks being made before ours. After we saw our drinks finally being made, they sat on the counter for at least 15 minutes. Our waitress was also nowhere to be seen. Tables next to us were receiving their drink orders and food, when they had sat down 5-10 minutes after we had. I had ordered a Dr Pepper and had been needing a refill for a while and also never received one. Our waitress hardly ever came to our table and when she did, did not apologize at all or let us know how much longer until our food would be out. We had been waiting over 15 minutes for the drinks which we ended up canceling, and over 30-35 min for the food when it was hardly crowded at all. We got up and left and will not be coming back. read more

We went for lunch there was 4 of us, we waited for 30 minutes for our food and they were out of ranch the warrior was very rude about it. The food was not hot when we finally got it, and was not very good. Also the food was not worth the coast or the wait. read more

So 2.5 stars is about right. Chicken Pot Pie acceptable but def not what we are used to from other Cheddars. My burger was good. Cooked medium. Good job. So why only 3 stars? Service... They seemed to be in the weeds from the moment we sat down and never recovered. Maybe servers should not be standing around chatting about what they did last night while customers wait. Side did not come out with meal. Had to ask for it after they came back with mustard then wait. I guess you are only allowed one drink per person. Good thing QT IS close So I can stop for a drink to wash down my.meal. A whole meal with only one vodka soda? Once the first of our food came. The ticket was dropped and that was that. Not to mention that I did not even have my side yet. So 2.5 stars is just about right for this place. Too many choices to bother again. Oh and one more general comment for several restaurants. STOP serving food on paper! So annoying spitting out torn paper! read more

Alright so I'm a pretty patient person as is reflected by this review. When we arrived we arrived ahead of several people that were seated ahead of us. Now, we arrived and gave our info and due to the people in the reception area, had elected to wait outside. No call or text came on the phone that was in my hand truely the entire time we were wait ing on a bench outside clearly in eyesight of the receptionist. Well, they seated 4 groups ahead of us while we waited for almost 30 minutes after being quoted a 10 minute wait. And when I went inside and checked to see if they had forgotten us I was lied to. Reflected by me looking in her own ledger with my phone number clearly written and her telling me she had called/ texted. I'm not sorry as a pro reviewer to give one star. We ended up at a small buisness un downtown called artichokes, their service.and not to mention food was truely shocking in quality and performance. Literally millions of options including eating off the top of a dumpster exist when compared to this establishment. Do please avoid this place as best you can. Better food and service can be found any where. read more