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    Cheddar's Scratch Kitchen

    3.0 (402 reviews)
    Closed 11:00 am - 10:00 pm
    Updated a few days ago

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    CHEDDAR'S SCRATCH KITCHEN ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Happy hour specials
    Good for kids

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    Salt and Pepper with BBQ sauce on it from prior customers (we wiped off the top)
    Cory S.

    My friends and I were looking for some food to grab for an early dinner near where we were staying, and we came across a Cheddar's Scratch Kitchen. Having never actually gone to one but having seen them at home previously, we thought we'd give it a try, especially with attractive dishes and good prices. We stopped by around 5 PM for an early dinner on a Monday evening. The service itself was very good as was the food, though the cleanliness of the restaurant, the seating area, the silverware, and condiments (including salt and pepper) were abysmal. I would have rated the service and food at 4 but the cleanliness at a 1; I gave an average rating of 3. While I can see some of what we experienced being a reason to walk away, we didn't notice have of this until after we ordered food, and again, the service and food itself were very good. We had no wait to be seated nor did we need a reservation. There is a waitlist feature on their website (https://www.cheddars.com/wait-list). Our server was very helpful and checked on us regularly. Early after we ordered food, a plate of complimentary buttered croissants arrived which were delicious! I think that may have been the highlight of my meal. As the food is marketed as "homestyle comfort food," I decided to order the top sirloin steak (8 oz) with two side choices. I chose broccoli for one side and paid for the second side to be upgraded to a side Caesar salad. The broccoli was well-seasoned, the steak was juicy and tasty, and the salad was as good as any side Caesar. Did I mention I loved the buttered croissants!? We unfortunately had one cleanliness issue after another. There was a dirty fork until my seat. The salt and pepper shakers were covered with barbecue sauce (which we wiped off the tops) but we didn't bother cleaning the sides. We were given clean silverware wrapped in a napkin but one of our silverware sets had crusty dirt leftover from other diners. We asked for a replacement of that. We get that these things happen but this seemed like a consistent issue at this restaurant. You can join the Cheddar's eClub for member-only offers, scratch cooking tips, and more by going to https://www.cheddars.com/customer-service/join-eclub. Just for signing up, you'll also receive free chips and homemade queso. You also receive a special birthday treat on your birthday. All in all, the prices are great, the food is great, the promotions are good, and the service is good. But I may think twice before dining at this location due to the cleanliness issues we experienced.

    Chicken pot pie and coleslaw
    Jason Z.

    Temperatures are dropping so decided to go for a chicken pot pie. The server was very friendly and attentive. Food came out quickly. I ordered coleslaw for my side to accompany my chicken pot pie. Normally the chicken pot pie is very good but today was not that day. Not sure what happened but it wasn't as good as it usually is. Have been coming here for years. Normally great food but. Might've just been an off day.

    I guess they NEVER clean the tables, we were sitting for 21 minutes. The food was good, but the WORST CUSTOMER SERVICE....
    Maria S.

    WORST customer service. Sat for 21 minutes until we got tired of waiting so we had to call a manager. The edge of the table was so dirty FULLLLLLL of crumbs.

    Cheese & Bacon French Fries

    Poor service food came out wrong burger still raw and fries was cold and so was the Queso. Server never attend to us either waited over 30 to 40 minutes for food that's shouldn't have took long order a Maui margarita server said only rocks and then on top of that my drink took 30 minutes as well to bring it to me and her bar top wasn't busy I've worked 7+ years in the food industry as a server n bartender and never gave anyone poor service like this never again to return then found something in my burger and have no idea what it is never got refills as well never gave us her name either !!!! Horrible service ever I even set a timer and timed our service

    The Original Classic Burger
    Marc Antonio R.

    The location of this cheddar did not disappoint. The staff was friendly and well-mannered. All of the food was served fresh and promptly. The burger I ordered was juicy and delicious.

    Chicken Tender Platter (No. 8 Special)
    Kylie N.

    Came here around 4 pm with a group of three and was seated immediately. They were very accommodating consider in we wanted a table for my friends grandmother. The service was quick and the portion size of the food was surprisingly big. I got myself the New Orleans pasta and the other two people I was with got the chicken tenders platter. Our food was either plain or very salty, but it could just be an off day. I would come back if I were in town again.

    San Antonio
    cheap, canned pizza s.

    Great atmosphere, great drinks, reasonably priced. Kids friendly. Enjoyed the payment method, and trivia iPad to pass time. Definitely a good find.

    Carrot Cake

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    15 years ago

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    13 years ago

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    9 years ago

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    Cheddar's Scratch Kitchen

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    8 years ago

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    8 years ago

    Great food and excellent service, Brody did wonderful job and Clayton managed very well.

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    16 years ago

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    10 years ago

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    14 years ago

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    12 years ago

    They dont know how to cook a steak! Since when is medium rare cooked well done. They didnt even care to fix their mistake!

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    7 years ago

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    8 years ago

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    8 years ago

    Haven't been here in awhile I must say the ribs were excellent delicious today and the rest of our meal was just as good.

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    9 years ago

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    Cheddar's Scratch Kitchen

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    9 years ago

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    17 years ago

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    15 years ago

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    11 years ago

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    11 years ago

    Good food, good prices, good service. Most dishes good, lackluster chicken fried steak but good overall

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    10 years ago

    Wait time sucks but the staff and food was great. The restroom needed a little attention but other than that it was a good experience.

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    10 years ago

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    8 years ago

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    12 years ago

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    11 years ago

    Horrible service. Waiter forgot about us but he did forget to charge us the honey buttered crossaint

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    10 years ago

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    Page 9 of 11

    Cheddar's Scratch Kitchen Reviews in Other Languages

    Ask the Community - Cheddar's Scratch Kitchen

    The Shack - Bacon Cheeseburger and yummy fries.

    The Shack

    4.6(533 reviews)
    0.1 mi
    $$

    When I first arrived here in San Antonio I tried this place. I got the Bistro Burger. The burger…read morewas pretty good. Juicy, delicious, lots of flavor. Service was good. I was there early so not too many people. Ambiance was good, not too loud or anything. I also got a Mango Chamoy Slushie which was very good, best I ever had. Actually haven't had one before then. This review is actually for about 3 weeks ago. I'm writing it now since they've earned it.

    How have I forgotten this place?! So happy to revisit after a hiatus, cuz their burgers are…read moredeelish! Easy, casual order up at counter, seat yourself and menu is posted above. They serve a variety of burgers, sandwiches, wings, dogs, desserts, and meals include either a side of tots, fries, cucumbers with chamoy and lucas, or corn in a cup. Other sides are available as well. This trip since we craved for burgers, ordered: Bistro burger- wonderfully seasoned and cooked, served on sourdough, with avocado, grilled onions and mushrooms, mayo. One thing that should be added, the works, I felt it would be even better with the addition of lettuce, pickles, and tomatoes. I ordered the cucumbers sans chamoy and lucas. I appreciate simple veggies. Mexican burger- excellent! Juicy burger with cheese, jalapenos, pico de gallo, bacon and the works. The tater tots had a nice and crispy outer texture as it should. Overall- very good. Tasty, reasonable, clean, and great service. We'll have to make sure to come back sooner!

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    The Shack
    The Shack - Mmmmmmmm

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    The Shack

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    Cheddar's Scratch Kitchen - tradamerican - Updated May 2026

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