I was at the convention center for a multi day meeting. Four of us decided to get dinner during the meeting break and chose Cheddar's based on the menu options and close proximity. We initially had trouble identifying the restaurant, the signage wasn't the best. The menu had a lot of tasty looking choices. I ordered meat loaf, mashed potatoes, gravy and broccoli. The meat loaf was dry, appearing to be overcooked. There was a small mini bowl of mashed potatoes with a bit of gravy, not enough for the meat loaf which might have helped with the dryness. The broccoli came out several minutes later. The service was fine and attentive. I don't live in the area so it's unlikely I'll return. read more

Cheddar's Scratch Kitchen is a solid, reliable spot when you want variety and comfort food. There's something for everyone on the menu, which makes it an easy choice for groups. The mashed potatoes are really good -- creamy and flavorful -- but the salmon is the real standout for me. I love the salmon. It's consistently cooked well and has great flavor. The salads and soups are also solid options and make for a well-rounded meal. Overall, it was a good experience. Nothing over-the-top, but dependable food, plenty of choices, and a place you can count on when you're not sure what everyone's in the mood fo read more

They need to work on their communication with customers the store in Greenville. Place my order first they ran out of green beans then they bring my order when I order the grilled bourbon pork chops they bring them with no sauce then tell me they ran out so I order something else and waited another 15 minutes for my meal so when the waitress returns I just got it t go read more

Went to Cheddars with a couple of friends. Everyone was very pleased with their food and service. Prices were very good as well. Had not been in a while but will definitely go back soon. read more

Food was delicious as always! And the service was great. The buffalo chicken tenders are to die for

The restaurant itself was clean and had a nice atmosphere. It was very busy, so service was a bit slow, but our waitress was kind and friendly. My husband's steak was juicy and well-cooked, but my lemon pepper chicken lacked both lemon and pepper--it was very bland, as was the rice. However, the corn was delicious, and the Caesar salad was a good portion. The highlight of the meal? The warm, flaky croissants with honey butter--they were amazing! Overall, while the staff was great, the food was hit or miss. Unfortunately, we probably won't be returning anytime soon. read more

Cheddar's has changed its name but the food hasn't improved since I last visited there when it was just Cheddar's. The lemon pepper chicken looked it had been pounded nearly flat. It was cooked too dry and had very little flavor to it. If you are looking for Trivia Night, it's a good place to go. If you are looking for good food, I search for something else. read more

I was passing through the town and decided to give this establishment a shot. The reviews on google gave this place 4/5 stars, yet Yelp with a great disparity gave this establishment a 2.9/5 stars. So, I came to see if for myself. I ordered the cheese fries that were topped with thick and delicious bacon bites. It was probably the best dish out of my order. Here is where my complaints begin... the service was an absolute 3/10 score. Never once did my server come back and check my table nor refill drinks until I hollered for her to come to my table to get the tab. 1. When I had ordered the chicken fried steak they didn't tell me that they didn't have the country gravy sauce until AFTER they had prepared the meal and brought it to my table. When I told the server that I didn't want the incomplete meal she proceeded to get the manager to come talk to me. The manager "Omar" and I had a honest yet pleasant conversation where I had informed him that several balls were dropped during my dine-in. I told him without the country gravy with my chicken fried steak would taste the same and is not a realistic expectation for anybody who wants that order. I told him had I been made aware earlier while the server was taking my order I would have picked a different entree. He agreed with me. 2. The server attempted to up-charge my bill by adding menu items that I had no idea come with extra costs such as the loaded potato does not come with bacon without an extra surcharge of $1 or that the salads as a side comes with a surcharge of an additional $1. Had the server mentioned that certain sides come with a surcharge I would have made some changes to my order. 3. The other entree that came incomplete was the pork chop entree. It typically comes with a bourbon glaze, but when I got the dish the pork chop was way over cooked and it didn't come with any of the bourbon sauce/glaze. And when I brought it to the server's attention she simply shrugged and walked away - not even asking to see if I would like some after the fact. I feel a lot of the bad experience at this establishment could have been mitigated by better training of the server. Had the server been more attentive, more proactive and more understanding would have saved everybody the headache. And had she own up to her mistakes and attempted to make things right would have made a better experience. Overall, the temporary manager "Omar" saved the day and made it right by listening to my concerns and being receptive. He modified my tab and explained what he did to me, while asking that I give the establishment another chance in the near future. Omar, if you read this review I just want to say how appreciative I am of meeting and speaking with you over my first time experience at Cheddars. I hope there are more folks like you at that establishment. Your exemplary customer service will bring me back to the establishment the next time I am passing through eastern NC. read more

Service was fast and friendly. Big menu with lunch specials and large selection of cocktails. Large servings of good food.

This was our first time trying Cheddar's and it did not disappoint. Food was hot, service was fantastic, and the restaurant was clean.

Take out orders is terrible. After I got home, the kids meal was missing and NO croissants, but I didn't notice I didn't get croissants until I went back to the restaurant parking lot and sat waiting on the kids meal. I addressed it with the person who brought out the kids meal. She went back but and a manager came out with the croissants. Only an unfelt apology is all he could muster. The food was not their best. The rice was salty, the deconstructed burger that I did not order that way was dry and flavorless. It looked nothing like the picture of the bacon cheeseburger on the picture. Let's just say I was very disappointed in the food and the service. And it's not the first time it's happened. But it will be the last time. Live and learn. read more

Very long wait to be seated most likely due to staffing because there were tons of empty tables everywhere within the restaurant. That is the ONLY negative thing I can say, after being seated, the waitress was great and the food was delicious! The free croissants were flaky warm and wonderful. The spinach dip was awesome. I highly recommend the Monte Cristo, it's sweet and savory! The food came out fast and everything was cooked perfectly. The kitchen was on point that day and deserves 5 stars, as well as our waitress, I left her extra on the tip! Definitely 5 star service.... The experience at the front of the house with the hostess and long wait -1 star, people were walking out, unfortunately they lost many paying customers. read more

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It was good food for a great price. They are also open late which is nice. They have a wide selection on their menu.

Hostess picked up the wrapped utensils off the floor and put them in the drawer with the other utensils. (What if a customer wipes their face after eating with that napkin) Hostess helped clean up a table and the unused utensils were taken back to the check-in Podium to serve to other customers. Sat down at 4:47pm, and waited 15 mins for a waitress. Waitress did not introduce herself or apologize for the wait. when she walked up. She walked up to the table and said "can I take your orders?" Didn't get food until 6:03. The food was good read more

Greenville location. What happened?! I was just here for dinner last week after 6 p.m., and it was great. Here at 5 p.m. today, obviously a shift change but was poor in tables being ready. Moved us to the bar area. Ladies Room dirty. First stall door didn't close. Hope my food is cooked. Honey croissants were leftover from lunch. I never leave a bad review but really poor today read more

Really delicious lunch here! We've heard great things about Cheddar's and they did not disappoint! The decor is really interesting - very cool paddle fan. Our server was a wonderful girl who attends ECU, we talked about school and she was just so friendly and cheerful. The butter croissants are phenomenal! Then, we chose steak and the monte cristo for our entrees. Both very good. The standout was the Painkiller - look at that drink! Wowza. It about knocked me off my feet. So delicious and potent! :/ Highly recommend stopping in here - friendly service and very good food. Ample parking and convenient in Greenville. read more

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So many good things to say, where do I start?? We were immediately sat down when we got here and the hostess was very nice! Immediately after being sat down at our table a waiter was immediately there introducing herself and taking drink orders, of which she was very patient because we had no idea what we even wanted to drink! Lmbo! After getting drinks and coming to our table a 3rd time because we had no idea what we wanted to eat, of our waiter was extremely patient with a bubbly, cheerful demeanor! After ordering our food, the manager ( Kaci) came to our table to inquire about the experience and to make sure we were being taken care of. I can appreciate when a manager personally comes around to tables. His attitude was so warm, his attention to detail was everything, and his professionalism was astounding. Sooo the food came out and I ordered a 16 Oz T-bone and babbyyy it was giving very much lick your fingers and LICK the plate! I'm extremely picky about my steaks and they nailed it. I had the pleasure of meeting the Chef (Cedric) he was very knowledgeable and pleasant, I will definitely be visiting here when I'm in North Carolina again! The ambiance was very warm and welcoming! The restaurant was decorated nicely! read more

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Everything is cooked in a microwave! Asked one of the waitresses if she could remove peppers from my pasta, she then stated that they buy it like that and all they do is warm it up so nothing can be removed. read more

We drove from Raleigh to come here because we love cheddars. I thought it was gonna be a wait because of the amount of people walking in but we got seated right away. They brought out our complimentary honey croissant rolls which were good. I ordered the Buffalo wrapper which came with 4 and a strawberry swirl margarita. The drink was good as usual the wrapper was ok. We shared a cookie dessert which was ok as well. Our server Dalton was really good and attentive . Can't wait to visit again. read more

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The food is disgusting, The service sucks, the ambiance sucks. My niece and I went and we are not going back, Told the waitress the food was nasty. She did not do anything about it . We went there months ago. read more

Chaz was exceptional. In over 20 years of eating at Cheddar's across the country, I would have to put Chaz and the support team at our Chrddar's at the top. This customer centric approach can only come from the top management down! What did Chaz do very well? He welcomed us and made us feel at home as did the checkin lady, who also thanked us on the way out. Chaz gave us special attention and wrote down our special needs, he checked on us often and asked if we needed drink refills. The food came out a little fast after our salads and appetizer but they offered to put my chicken pot pie in the warmer which was a nice treat. Our food came out great and we really enjoyed our meal today. We even asked to speak with the manager to make sure he knew and we could thank him also. read more

10/10 the food was scrumptious highly highly recommend. prices were good too and the service was quick and our server was super sweet!

the food is usually very good. but it's very common for them to run out of stuff. their chicken tenders are good and so is their meatloaf. the servers are all very nice and the place is clean read more

This service is terrible why do y'all even have jobs! You all very lazy the girl said the bar was open and then went to go sit down with a guest and did not greet me with a menu or anything. (I don't care if you're about to get cut from your morning shift STILL DO YOUR JOB) So I got up went to a table the service was even more terrible he didn't put my order in for 10 minutes after I told him what I was ordering. My glass of wine took just as long as my appetizer ( which was about 15 mins) when I finally got the wine the glass was dirty... so overall this place is terrible and this is coming from a Darden employee so I hope y'all get your employees in line because this was a horrible experience. Will not be back and will never recommend. read more

ROACH ALERT Went here tonight to eat, and while we were sitting at our table we saw a roach crawling on the wall and another couple had one in there both, he was able to kill it I believe. We told our waitress she didn't seemed shocked at all. She said she told the manager. But the manager never came out to Apologize or anything. So it makes me think they know and don't care. It's disgusting and we will not return for a long time. read more

Decided to stop by Cheddars, Greenville NC for lunch and tried the Grilled Shrimp & Broccoli Alfredo. It was delicious! More than enough on the plate, and the shrimps were plentiful. Definitely will get this again. The staff was superb. My waiter, Greg, was a gem. read more

So I'm sure these folks have off days, or maybe times of day/week... but just visited for supper and they were great. Walked in and immediately seated. Server was at table in like 3 minutes with their wonderful croissants. And food was at the table in like 10-12 minutes. Maybe the issue is weekday vs weekend, I'm not sure... but I'd almost give them 5 stars. So don't let all the other ratings keep you away.. food and service can for be great read more

Left out the major item on my pick up order. They need to check the order. Consistent poor customer service at this location

1. Took to long to be greeted at the hostess counter. 2. Asked for food to be wiped out the seat and tried to hand us cleaning materials. 3. Sat in the booth for about 10 minutes and no one acknowledged us, as employees stood and held a conversation by the kitchen. Cheddars used to be really good. Now I see why the parking lot was empty. Id say horrible service but we didn't receive any. read more

The hostess and her corny jokes crossed our name off the waiting list because she wants to assume stuff and had no facts to back her up.. so she lied to us about sending the text to let us know our table was ready I've never had any issues with receiving text from cheddars in any location, but tonight she had the wrong people to mess with.. then she tries to check her phone when I act like I'm not watching her.. yeah I saw her raggedy android as she tried to delete the text she never sent.. DON'T COME TO GREENVILLE NC CHEDDARS ON SUNDAY NIGHT.. P.S. I really wanted to put half star rating for the way they acting tonight.. read more

Nothing to update with my last visit... The service still sucks all the new damned....Unbelievable, really, Unbelievable....I guess there's a reason why other places have 2hrs or more wait times and this place has .5 to 1hr wait.... No refills, no napkins, missing foods, Missing foods turns into we're out. read more

We stopped here today for our first visit. Waitress was great food yummy, especially the 1/2 rack of ribs that melted in your mouth with a delicious BBQ sauce. My wife's steak was cooked perfect but since it was our 1st visit we didn't know the seasonings in the coating bothered my wife's throut as she has had spinal surgery in her neck that really made her throat sensitive to spices. It was redone with no issue and was fantastic! We will be back. read more

I went in at around 2 this Thursday and it wasn't busy. We were seated quickly and our server was Shelby. She was attentive and prompt. I had the lunch combo, crispy chicken tender soup and a half order of the blackened shrimp alfredo. I had a side of mac and cheese but I wouldn't recommend it. The soup was pretty good, and the shrimp Alfredo was alright. The honey butter croissants are great, make sure to ask for them. Overall it was a satisfying lunch. Great atmosphere, great service, good food. Check out my Instagram! - Kirk.haskins read more

Cheddar's Scratch Kitchen - American Near Me - Greenville, North Carolina

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This place never disappoints. I love the New Orleans pasta it's my go to, always cooked perfectly, the right amount of seasoning, and the right amount of meat. The red fish w/ crab sauce was amazing! Our first time trying it, and it was flaky not too fishy. The crab sauce looked watery but was really good. Gosh I love cheddars! We sat at the bar as we do when we eat out without our kids... the bar waitress who attended to us was extremely rude and stand off-ish but no matter to us we were there for the food. read more

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The people at this restaurant are extremely rude and incompetent. I went for take out the other night and sat at the bar for 25 minutes waiting for my food that I had ordered 20 minutes before arriving. There were only 2 others in the bar area when I arrived. I sat there fir 15 minutes before the bartender wot purple hair even spoke to me. I had planned on having a drink but was COMPLETELY ignored. They were not busy at all. Others at the restaurant were ok but none were attentive at all. I was just not treated well at all and will NEVER go back or order from there again. HORRIBLE service and mediocre food at best. They don't even rate a one star read more

Bottom line... if you don't have all day to wait for a takeout order don't go to Cheddar's. I ordered a salad and got it about an hour later. Big waste of my time. read more

Got the chicken tenders, broccoli, and slaw. Melt in your mouth good. Came out hot, fresh, and fast. Hubby got the chicken pot pie, and salad. The croissant was buttery and sweet. The pot pie wasn't the best but it wasn't bad. We drove here to get one thing...the Monster cookie is smaller than it used to be but still good. read more

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The place used to be one of the better chain restaurants to eat at and you had to wait forever to eat there. Now their prices are about the same as other places and the food and service is eehhhhh! Time to Reimage the place. read more

I saw a roach on the floor on the way out. My food wasn't good. My salmon was served without rice, because they ran out. My broccoli was mushy and brown. My niece's plate was served with green beans on the plate and the juice ran over the rest of her food. We sent it back and she was given the same food. read more

It had been a long time since we ate at Cheddar's even though I have always enjoyed it. The restaurant is beautiful and has a very relaxing atmosphere. The wait was always so long (usually on a Sunday) and the sanitation score was not good so I checked and the score had improved so husband and I decided to go by and see if it was too crowded. We were greeted nicely by the host and he took as directly to a booth. We were waited on immediately by our wonderful waiter and the food that was brought out was fantastic. We had spinach dip, ribs, salad, sirloin, loaded baked potatoes, and broccoli casserole. I recommend them all! Delicious! I will definitely be going back very soon just have to try and catch it at the right time. read more