Did a curbside order sat there for over 15 minutes after checking in. Call them to let them know we where outside, a young man answered and told me we might have to come get it. Why give me the option for curbside if you guys are not going to come? Get it together read more

I am absolutely disgusted with the unprofessionalism and service at Cheddar's. For one, I called to order my food to go. In the midst of telling the woman on the phone my order she screams in my ear, "I can't stand you!". I reacted saying, what? And she explains she wasn't talking to me. Against my better judgment, I continued to order my food. When I arrived to pick up my order, I had to wait an additional 25-30 minutes for my food. When the waitress brought my food out, the food arrived in plastic to go containers without lids. Instead of plastic lids, the food was covered with cheap aluminum foil. Cheddar's in Brandywine takes advantage of the fact that they are the only Cheddar's in the area. That was definitely my last time giving my hard earned money to a pathetic place that doesn't respect their customers enough to have good customer service and decent to go containers. read more

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Enjoyable :) I came here on a Saturday night with my boyfriend for drinks. SN: this place is always crowded, at the bar, outside anywhere you look you will see people waiting. Back to my review, I went to the bar area hoping to find two seats and unfortunately they weren't. My boyfriend put us down for two and the wait would be 30-45 minutes. Really?! that's crazy it was around 9:30-ish the place closes at 12! I continued to scout for seats at the bar while waiting for a table that won't be ready until a hour later and luckily two women left the bar. I was thinking (SCORE) I signaled my boyfriend to come over. Ok now, for the service--we was at the bar for 5 minutes until the bartender actually wipes down the counter. SN:I hate sticky tables -_-. Our bartender was amazing he was very nice and professional. I ordered two pain killers (limit 2 per person) and he ordered two beers and a chicken platter. I recommended the chicken platter for him. Cheddar's have strong drinks, and I must say they never disappoints! I hate paying for overpriced drinks with no alcohol whatsoever. The prices for entrees are amazing. In this case you don't get what you paid for you get MORE. The quality and quantity of the food here is pretty good. Especially for the prices to be so low. I came here numerous times before and ordered different entrees and was pretty pleased each time. I will definitely come here again :) read more

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The food is wonderful. The service was horrible. The server hardly came back to table.

I am a frequent cheddar patron. The food is very consistent but my experience today was unacceptable. I placed a to-go order and when I arrived the sever stated that it was picked up already. I then was met with the general manager as he confirmed that the order was no longer in their possession. He offered the option to remake the food and I politely declined due to the additional time constraint. Upon cancelling my order my wife reiterated her craving for cheddars and begged for my return. I went back and re-ordered the food as I was met with attitude from management as if I gave my order away. Once my food was received I asked the manager if Cheddars would like to compensate me for their mistake and he said "if you never cancelled the order then I would have been glad to do so but since you did I can't". I was also informed that I would be charged again and my first charge would fall off in a couple of days so I would be out two payments until then. I have never been to an establishment that didn't admit fault and try to make things right for the customer. This is a poor representation of the cheddars brand. I will not be dining with this business anymore. read more

So I had never heard of this place. When my friends mentioned it i thought they were talking about pizza. All i have to say is it wont be my last. We ordered these buttered croissants. Ok..... we each ordered some because thats how good they are. My friend ordered a pina colada. So she said she couldn't drink it. When i tasted it i saw why. It was ALL alcohol. It was so very strong. My drink was blue. I don't really remember what it was but it was pretty good. I had a salad there which was tasty. Our server was ok. She didn't really seem to want to be working, but our food was good. I think the people who seated us forgot about us. We had a buzzer but it never went off. We started noticing every around us being seated. They eventually found us a table. read more

The only really complaint I have it the side portions they give. I thought I was a kindergartener eating. The Mac & cheese side was gone in three folks swipes. The chicken was good but did not taste as it just came out the fryer. The shrimp was streamed instead of grilled, which I asked for. I would go back and give them another chance. read more

Cheddar's Scratch Kitchen - Chicken Tenders & Shrimp - Comfort Food Near Me - Brandywine, Maryland

I'm not sure what the hype is all about when it comes to this restaurant. I took my mother to this restaurant for her birthday and she ordered the lunch size steak meal. They weren't kidding about the lunch size. Lol she said it was good but nothing mind blowing. I ordered the chicken Parmesan. It was okay it lacked seasoning. The spaghetti was missing something. Maybe salt. I loved the ambience! It was lovely. Definitely has a homey touch. The waitress was nice towards the end of our visit. I would suggest maybe having a 10 mins employee meeting before the restaurant opens to share positive vibes. read more

No wait on a Wednesday, drinks were good, croissants amazing, salmon good. Presentation read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Brandywine, Maryland

Cheddars is a new Southern inspired restaurant in Brandywine, MD. It's on Crain Highway and is across the parking lot from a large and brightly lit movie theater. The restaurant has a private lot, which has ample space. Given that the restaurant just opened in the past year or so, Cheddars seems to always be packed with a long wait. Unfortunately, they do not take reservations. The service overall is poor. The folks at the host stand don't exactly give off the "warm and fuzzy" vibe, let alone professionalism. Approaching them with a question? That means work and how ludicrous of an idea is it to expect people to perform the task that they're being paid to do! They'd much rather slouch over the host stand giving the impression that their constipation is so bad that they've been taking laxatives like tic tacs! Our waitress was ok. She was friendly enough but a little forgetful with stuff like silverware and water. My dining companion pointed out that the waitress made no attempt to acknowledge her and focused all of her attention towards me. While I'm flattered in hindsight (devious grin), that's probably not a good thing for servers to do when they're working for a tip. I wasn't in a particularly hungry mood nor did the menu seem all that appealing so I tried the spinach dip as well as the Chocolate Croissant Bread Pudding. The spinach dip is a pretty large appetizer....and that's all the positive I've got. It was really bland except for a little heat you get at the end of each bite. For something that is promoted as being blended with four cheeses and topped with mozzarella, there was really no cheesy flavor. The Chocolate Croissant Bread Pudding features Cheddar's signature croissants blended with chocolate chips then baked until golden. It's topped with vanilla ice cream and served with chocolate chips, caramel sauce and almonds. It's a dish that's big enough to share but I don't think anyone is going to be fighting over the last bite. Lots of muddled flavors. The dish seemed confused about whether it was trying to be a savory or sweet dish. Instead, it was just a bad dish. One thing that's good about Cheddars is the pricing is pretty decent as there are very few dishes on the menu that cost more than $10. Cheddars may work for some folks but for me, it was a fail. I think they need to figure out which parts of their restaurant they plan to improve on because service and food don't seem to be off to a good start. Hopefully they get it together! read more

Cheddars is a BORING restaurant in a boring location (Brandywine, Md), with long frustrating evening wait times. The name and it's mantra is even boring (Casual Cafe). Cheddars does however offer above average food and topshelf drinks for an exceptional and I do mean an EXCEPTIONAL VALUE. I have had their Ribeye, bbq ribs, butterfly fried shrimp, salmon and even a cheeseburger and trust me, all are SOLID!! If you can make it to Cheddars before dinner time, do yourself a huge favor and do it. The food is good but not good enough to wait two hours as I've been told on more than one occasion! I am sure you'll see Cheddars popping up around the DMV because as far as "Casual Cafe's" go, Cheddars can't be beat!! read more

Cheddar's Scratch Kitchen - Ribs and fried shrimp @ Cheddars!! - Comfort Food Near Me - Brandywine, Maryland

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I've been to Cheddars a few times... Pros - Good drinks, they'll have you feeling nice in no time, for a good price. The food I've had is good. Not great, but good, and exactly what I would expect for what I paid. Cons - Listen to the reviews people, horrible customer service. The servers seem lost and uninterested, very poorly trained, and serious lack of knowledge of the menu. Most of them are young, probably high school/college, they gathered in groups to laugh and hang out instead of serve tables. Also, usually a really long wait, which is surprising, 'cause the service sucks so bad. We basically had to send a smoke signal to our girl to get her to bring some water around. So, why have I been to Cheddars 3-4 times.... the drinks! Try the Texas Tea, for $5-$6 you can get quite a nice buzz. They say it's a limit of two per customer, but our server (thankfully) forgot how many we ordered, so we got up to our 4th before she noticed. read more

Cheddar's Scratch Kitchen - Tito Sweet Tea. Pretty good - Comfort Food Near Me - Brandywine, Maryland

The food was surprisingly better than expected. If you are looking for a cheap, decent meal this is the place. The portion size was great too. A place where the whole family can go. I went here on a Tuesday at 6pm, there was no wait and plenty of open tables. The service with getting seated was a little off. I saw that there was a lot of options for seating. I made a request to sit at a specific table. I got to that table and it was too low for me to enjoy my meal so I requested a different table/seats. The look the hostess gave me and her explanation to why I should stay there was very off putting. Our waiter made up for the beginning he was very pleasant and checkin with us often. Baked CatFish - flavorless but good to eat Cole slaw - good Salad - can't go wrong here Salmon - perfectly cooked upon request Croissant -good I will try this place out again. Most likely very early when they first open, before dinner rush, Tuesday slower times to avoid the long wait that other reviewers noted about. read more

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For starters, I'm pretty sure I'll never be back. I'm not a huge fan of chain restaurants to begin with, but we just wanted to give Brandywine's newest eatery a shot. E-yuck! I was disappointed in the taste, because the menu selections and prices were pretty good. The food looked good, but tasted bland. Being served lukewarm food when you're hungry just isn't where it's at. The hostesses were friendly, but the waiter could use some more training. Hopefully, things will improve, to save Brandywine residents the extra trip to Waldorf and LaPlata. read more

I've been back several times since my initial review and I'm deducting a mark because service is very, very spotty in the bar area. I refuse to wait in the ridonkulous line for a table when I can mosey my sweet behind to a bar seat and get the same food without the 2 hour wait or whatever BS it is. The past two times I've sat in the bar I've had to stand at the empty table for a good 5 - 10 minutes before someone comes and wipes it down, after being ignored by wait staff for that entire period. The other thing that is disconcerting about sitting on the bar stools is that you see all of the staff hanging out checking their phones instead of servicing the patrons. Meanwhile, empty glasses on my table mean less tip for them. Still love the food - the apple raisin salad is one of the most delicious things ever - but it's become enough of a hit or miss thing for me that I'm not as enamored with it as I was. read more

TERRIBLE!! WARNING: DO NOT EAT HERE!! TRUST ME!! First let me start off by saying I stopped at this place in Waldorf/Brandywine because I've seen it alot but never tried it. So I go in with a positive attitude, benifit of the doubt. I got to sit down at a table w/stools by the bar. I'm just sitting there waiting for someone to take my order and waitresses were just walking around me serving other guests. 15-20 minutes scroll by and I had to walk to the registar and ask, politely, if anyone was going to take my order. So finally a waitress comes over with a slight attitude and takes my appetizer order and entree order. I was brought my Coke. So another 15-20 minutes roll past and I signal the waitress for my appetizer. She looks annoyed and brings my appetizer and walks away. So I'm looking around the table for something to eat with, NO SILVERWARE. SO I get up again and ask, politely, could I have something to eat my food with. I go to sit back down and she brings out my siverware...WITH MY ENTREE!! I just looked at the food and shook my head in disgust. So I open the napkin with the silverware in it and THIS IS WHAT I SEE (SEE ATTACHED PHOTOS)!!! HOW COULD YOU HAVE DRIED UP OLD FOOD ON SILVERWARE THAT IS WRAPPED UP IN A NAPKIN WITH TAPE/PAPER AROUND IT?? I know SOMEONE had to see this before they wrapped it up. AND why would they still have old, dried food on silverware and nobody says anything?? That's telling me, THEY DON'T WASH THEIR DISHES PROPERLY!! So I had enough. I asked to speak to the manager to tell her about what I have experienced and showed her the knife and fork. She just looked at it and apologized and started to walk away, I had to stop her to ask her if she was going to take the silverware back. She took it, I paid for my Coke and left. I CHALK IT UP AS ONE OF THE WORST EXPERIENCES I HAVE HAD AT A RESTURANT read more

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This place is always crowded so I decided to check out what the hype was about... it is a disappointment! The only thing good here is the fact that they don't skimp on the alcohol in the drinks! Other than that, you get what you get! Customer service is basic and bare minimum. The food is so underwhelming at best! I've had better at McDonalds next door! Don't trust the hype...not worth it! read more

So I went to cheddars the other day and the food was good but the service was the worst I've ever seen. If they could figure out a way to become more efficient then dining here would be a pleasant experience. The service kills it for me. We waited 40 minutes to me seated. We waited another 10 before anyone took our drink order. We ordered appetizers after 20 minutes and then asked for silverware. We finished our appetizers in 10 minutes without silverware then waited unknown amounts of time to order. Out food literally took at least 25 minutes to come out and when it came.... We STILL DIDN'T HAVE SILVERWARE. When we asked for an explanation she said, "You guys weren't even supposed to be my table." Poor excuse for terrible service. While I will visit this restaurant again I will not go during a peak lunch/dinner rush. read more

Well I'm glad to see we're not alone! My wife & I are not crazy, we experienced the same poor lousy service that everyone else did. I know the place is new and all, but they have to do better than this! The wait wasn't long to be seated, only because it was 4pm and the waitress took our order quickly. After the order was taken, things went down hill from there - I had to repeatedly remind the waitress to bring my drink order and the appetizer and then we waited a half hour for our main entree, which was missing the mashed potatoes I ordered. The food was decent & the price as well! The waitress we had needs more training because she never checked to see if we needed anything else, refilled my root beer, get us some water, updated us on the status of our order & there is something wrong with management if they can't make sure they have enough food & alcohol, we had the same experience - my wife ordered 2 mixed drinks & they were out of both! Unbelievable Please share these reviews with everyone you know, maybe then the crowds will die down once the word gets out that Cheddars is not worth the wait! read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Brandywine, Maryland

Oh my!!! The server, Alexis was the best!! I'd come back just because of her. The food was really good, hot, and fresh. Large portions. My first time coming. If you're near here stop in a try one of the entrees. Thank you Alexis!!!!!!!! read more

ABSOLUTELY THE WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. The wait staff is completely inattentive.... The orders are always messed up...... and wait time is horrendous. First time in a long time I've wanted to get up and walk out!!!! STAY AWAY! read more

Cheddar's Scratch Kitchen - Previous customer's dishes that day in front of us for 10 minutes before I had to ASK a sever to clear it. DISGUSTING - Comfort Food Near Me - Brandywine, Maryland

I have been to Cheddar's during its worst days and its better days . Lets say today is a better day:) No wait -Only half full -Waitress is pretty good so far (lol!) I just don't get the no napkins and silver on the table -you have to wait for them to bring it . All in All this place is cool for after work to grab some drinks and a inexpensive hearty meal . Prices are reasonable for the portion size . Majority American Food. The drinks are always a plus to give you a buzz. Also let me mention , You will notice that a new Management staff is in place . The wait staff may still be on the younger side but everyone seems much more assertive as if they are aware of the job to be done . The Manager even came around while were eating and made sure everything was going okay wit our visit . Restaurants are getting more and more expensive these days , and being though Cheddars provides a god quality of food but not at a high cos......t of course it draws in a lot more customers. We need more places like this around that can allow families who may not be able to go out to a restaurant that's 25 dollars a plate. SO yes there may be long lines at times , a wait to be seated , but I appreciate what Cheddars stands for . read more

Cheddar's Scratch Kitchen - Texas Tea - Comfort Food Near Me - Brandywine, Maryland

This is a great place for what it is, a chain restaurant with a wide food selection. The service at this venue is fairly fast, and the food quality is on par for the price. If you're looking for a quick place to have a decent meal with the family while on the go, this is your place. My wife had the potato soup and loved it. On the negative side, I watched a server whose braids were so long that as she turned around and twister her neck about three or four of the braids hit a customer's chest and shoulders while he was eating. Not a huge deal and I'm sure it was an isolated incident, but something to consider. read more

I've been going to different Cheddar's locations for over 12 years. This once is standard in food and appearance. I wasn't let down by the taste/quality of food. However, the service was crap. Walking up to the doors, I had to make my way through 5 workers both getting off and going into work. All were very disgruntled with the inner operations of this Cheddar's and had no problem voicing those issues loudly for all customers to hear. (If my parent's didn't want to eat here for their anniversary, I'd have just left.) Then we get to our booth and what seemed like a whole plate of food was scattered all over one of the booth seats. Why wasn't this prepped better? So my stepmom points this out to the host and he had the audacity to ask, "Did you want something to wipe that with?" WOW!!!! I think this distain on my stepmom's face was all he needed to get someone to bring a wet cloth and wipe the seat. So now the seat is wet and we aren't offered a napkin to dry it or anything like that. FUN FUN FUN Our waiter wasn't bad, but he wasn't great. I feel like this is probably his first service job and didn't really have his stride down. Like I said. Food was normal Cheddar's fair, which is usually good. I won't be coming here again though. read more

My server was great I felt bad for Jordan since she was new and I had to post this bad review I had hair in my corn and my steak was supposed to be a bone in ribeye and instead I got some fatty slab of nasty my husband ordered a well done burger he was hungry so he ate his pink burger well the green beans were good the manager was polite but I don't eat anything if I have to send it back read more

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Cheddar is cheddars. The place is extremely packed is he food is decent and cheap. You honestly can't go wrong here. I've been to cheddars since I was teen and it has changed a little now that its nation wide. The chicken pot pie isn't thick. The fried fish is okay. Do not expect your mothers homemade meals. It's just a quick decent meal. I've always had good customer service and they're usually extremely flexible with kids. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Brandywine, Maryland

I purchased two of the Salmon entrees for dinner and it was less than $30. I call that a deal and it tasted pretty good. The salmon was nicely cooked, not dried out or over cooked. It came with rice and 2 sides. I had broccoli and a loaded baked potato. I ordered for carry out and the order was ready in the time promised. I would recommend it if you come to the area. I will keep this restaurant on my short. I would visit again. read more

I went to Cheddars last night and it was the worse experience of my life. I will never in my life eat at Cheddars again. The floor had all types of food on it under the table I didn't notice it until we had placed our orders. The service was trash the chair had something spelled all over it I didn't notice until it was time to go and the person I was with told me my shirt had something red on the back. The ribs was cold and taste horrible I didn't even taste any barbecue sauce because the ribs was so greasy and cold. I recommend going to the McDonald's next door before you go to Cheddars. Ain't nothing worse than riding 30 mins from your house to dinner just to go to a restaurant and get served trash for dinner. Last time I went here the food was amazing but after this experience I would never go back or recommend them to anybody. read more

The waiters here are horrible. She brought one meal and then we waited 20 minutes for three others. She didn't give us any silverware and we still are waiting for her to return to get silverware. She spilled honey mustard all over the fries and my granddaughter didn't ask for honey mustard nor does she like it. We are stilling waiting on a fourth meal. Additionally it's so loud in here. Other patrons must forget they are not at home and others want to enjoy their meals. We only came because the kids wanted to. I will never come here again!!!!!! The absolute worst dining experience ever!!!! read more

This place is always packed. We went on an early sunday morning and was promptly seated. They do not have call ahead or reservations, so if you are a large party, do not come during a peak hour. The prices are very reasonable for both food and alcohol which is why it is often busy, most especially during the happy hours and during the weekends. Service was great, but our person was only helping out on the day we went, as she is from a Cheddars location in Delaware - talk about dedicated employee! Since it was our first time, we sampled the chicken & waffles, steak and ribs, and the chocolate bread pudding. Chicken and waffles were good. Chicken was cooked just right and the waffle had a nice crisp texture. Steak and rib combo was good, but not amazing. Chocolate bread pudding - tasted ok but i probably would not order it again and opt for the warm cookie sundae. read more

The food was less than desirable. The blackened catfish, which I was excited for, looked pan-seared and depressed. I also ordered cheddar cheese fries which were pretty decent; nothing to rant and rave about. The waitress Antoinette had a bit of an attitude with our group. Not quite sure why. My experience as a first time Cheddar customer was less than ideal for reasons like the following: She brought our initial drink orders to our table as we were boxing up our food. read more

Cheddar's Scratch Kitchen - Blackened Catfish; Side: Broccoli Cheese Casserole - Comfort Food Near Me - Brandywine, Maryland

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I personally only go to cheddars as a reliable last resort lol. The service is only good once in a blue moon really if ever. But I love the honey butter croissants. They keep me coming back. (Even though they charge $1.99 for a piece of bread that should be free) Drinks are cheap & sometimes strong so they get the job done. Basically if the wait isn't outrageous (which it usually is) I'll settle for cheddars. Thts it. Thts the review. P.S. one time I got home from getting take & out & realized my food was completely submerged in sauce? I called the manager & his response was "did you at least try it yet" lollllll One time we were being seated & our server balled up his tip receipt from the previous table & threw it on the table lol I guess he was disappointed. Needless to say we just left. Not today satan. read more

Cheddar's Scratch Kitchen - Texas Sweet Tea - Comfort Food Near Me - Brandywine, Maryland

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Wait time: none arrived at 11:00 am Order: chicken tenders buffalo style and chicken fried chicken both orders with sides of corn. Two orders of the honey butter croissants. Two strawberry lemonade. Comments: over all we enjoyed our first experience. The food was good and they had it out in a timely manor. This may have something to do with the time of day we ate. I would recommend you try at least once! read more

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Our server Smoke was EXCELLENT!!! He pays attention to detail.. he's swift.. very personable.. When you visit Cheddar's sit in Smoke's section! He'll set you straight read more

Cheddar's Scratch Kitchen - The Texas Sweet Tea is Awesome!! - Comfort Food Near Me - Brandywine, Maryland

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Seriously-- Fairly creative, well prepared food, a menu that diverges from the typical chains and in a modern, sleek environment at the price of IHOP??? A 5-star no brainer! For what this restaurant is, it's as good as it gets. Seriously people. Stop complaining about the wait. read more

Cheddar's Scratch Kitchen - Honey butter croissants. - Comfort Food Near Me - Brandywine, Maryland

Stay away. Hosts barely blinked when we walked in, avoided eye contact, and seemed lost when trying to figure out who would help us get seated. The host didn't care to even greet us. Our server was kind and the food was okay, but definitely not worth the wait to get in some nights. Just stay away. read more

My spot for drinks. Cheap drinks. Food is good. My favorites are cheese fries, tenders, salad and the honey bread. Lol all appetizers. Cheddars 3/23 service sucks. We order 3 appetizers no plates no napkins no silverware. Another waiter had to give us his plates and napkins. I only like sitting at the bar. Seems to be the only place you get attn right away. read more

Cheddar's Scratch Kitchen - Comfort Food Near Me - Brandywine, Maryland

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I visited for the first time in 2018 and had an awesome experience. My survey reflected it. This is why when my lady + I decided to take the 53 minute trip on New Year's day, it seemed well worth it until we got there. They were understaffed and out of quite a few items (e.g. shrimp and honey croissants which is one of the best items there). Then our food took over 50 mins to come to us, which alone was unacceptable. When it finally came out, it was wrong on a couple fronts (a side was missing + the other was wrong). Our server didn't seem too interested in making sure we were okay but instead continued to lie saying "any second now." Lastly, my food (the exact meal I ordered previously sans the croissants) wasn't as good. The steak wasn't as flavorful and the mac and cheese was watery. The manager took it off my bill but an entire 24 hours later I'm still disappointed. My lady's mother came into town during the holiday and at one point we talked about Cheddars. Her recollection was that it wasn't that great. I reassured her that her memory didn't serve her well; that it was. Had I brought her with us yesterday, I would've been not only disappointed but highly embarrassed. ​ read more

Stopped in for lunch and had the Monte Cristo sandwich with broccoli casserole for side. Amazing! I ate at the bar, where our server Anthony catered to our dining pleasure. Thanks Ant, the before meal Bloody Mary was as fine in quality as the lunch. Cost after food, a couple beers and the before lunch Bloody was about 20 bucks, 25 with tip. I'd definitely stop in again. Great comfort food and great service. Go there before a movie, which by the way is right out back! read more

Could be so much better if SENIOR management got a clue and vetted better employees and lower level managers. I have ATTEMPTED to order take out several times. Each time, I was placed on hold I definitely. Another time, I was informed there was a lack of ingredients for the dish I ordered. I gave up. read more