It is 11:05 am WED. 11/19/25 The woman working there was…read morevery rude. Seems like she hates her job. I went in for an advance. She gave me a list of documents ( on a sticky note ) that I would need in order to get my advance. Left, came back, hust to be denied because my address wasnt with in their radius. However she looked at my ID & PayPal stubs with my address. I didnt bother to catch her name because I was annoyed by her customer service. NEGATIVE 1 star

I came by to make a money order to the DMV. Berenice and Gloria were in the office. It was my first…read moretime making a money order and they walked me through it. They were very friendly and nice.

This has got to be the most horribly and unprofessionally managed money services store I've been…read moreto. I was discriminated the moment I walked into this place and it didn't end with the condescending and rude girl whom I first approached. I then got the other discriminating employee who assumes the role as a store manager, (George).Customer service is not practiced here. Im guessing they missed that in their new hire portion of their on-boarding training. I've been with my bank for 18 years and their attitudes towards me were really something I haven't experienced before in ANY establishment. So if you want to be treated disrespectfully, by all means go!!! But if you have any self-respect ~ run far & fast!!! It's a joke here and not a funny ha-ha one at all. Im surprised they're in business.

The staff here were very helpful and getting my payday loan was a seamless process. Definitely…read morerecommend for those in need of cash to bridge a financial gap.

Wow wow wow ! Jeremy and Rita's customer service was amazing ! Me and my husband both went in to…read moreget a title loan and both times they were so informative ,professional, and explained everything ! I would recommend this place to anyone , they honestly really make u feel so welcomed . I love it ! Will definitely be back shout to you both ! Your hard work doesn't go unnoticed!

i had to come in here to finalize some paperwork and Jeremy was so kind and helpful. Not just to…read moreme, but i saw him offer an older lady that was just walking passed some water... you don't set that kind of kindness everyday and i appreciate it. super simple and easy process. his co-worker Rita was very kind as well! great experience

Was told my first time taking out a loan from here to come into the store to pay off my loan so I…read morecould get one the same day. The employee asked me what time can I come in and I said before 5pm. So today the day my loan is due I came in at 3:35pm and they said they already pulled the money from my account and I could not take out a loan the same day..... what the f was the point in telling me I could do it. I wasted time and gas just to come and pay the loan and to pull out another one and they turned me away. Thanks for nothing.

Awful customer service rude employees that disrespect and lie to you. I cashed a government check…read morewith them and they told me I could pick up my money the next day no worries. Got a signed receipt and everything. I show up the next day first in line and not only does the extremely rude woman who opened on 5/6/24 make me wait while she runs the entire rest of her line, but she treats me with disrespect the whole time just to tell me she can't help me I have to wait until Friday to find out if my check cleared

I have had nothing but positive experiences borrowing money (thru a payday loan) from this…read morebusiness. My best suggestion -if you are a new customer- is to call in first to make sure you bring in all the documents you'll need to start the process of applying for a payday loan. You can borrow between $100-$255. Mind you, this IS a business so the interest rate on the loans are high. That being said, if you can **borrow money from a friend or family member** DO IT bc that will save you from paying the interest rate. Today I borrowed $255 and I will have to pay back $300 on the last day of the month (when I get paid). Since I just borrowed money 2 months ago I just had to show my most recent bank statement - which you can request from your bank in person OR you can access thru your bank's online banking system. If you call the business over the phone they can help walk you through it so you can find your statement, email it in PDF form then email it to them. Do NOT try to get a payday loan if you don't have a job or I can tell you right now you'd be better off holding a sign begging for change on a street corner. This service is for people who can pay back the loan. I want to add is that this store no longer does personal loans, probably bc everyone is broke bc of COVID so that's not a gamble this business can afford to make. The last thing I'd like to mention and ~what separates this spot from other payday loan places~ is that they have always let me loan out the max amount, whereas other places can treat you like a criminal and only let you borrow $100. I highly recommend this business. 5 stars all the way!

Great customer service. Mario is really nice…read more Manager really tries to help you out as well. I highly recommend this place.

This place kept me waiting for almost 2 hours just to tell me they couldn't cash my payroll check…read more Unreal. Will never use this company again.

Susie was so helpful and kind! The process took maybe 10 minutes because i've never been there…read morebefore, but if I ever return to cash a check, she said it'll be much faster. everything was clear and simple!

That lady that works there is extremely rude! She announced my income and soc sec number. When I…read moreasked her to keep it private she yelled it out again but louder. Watch out for her. She laughed at me and taunted me because I needed a loan.

Miss leading company and employees. They will hook you with a "pre-approval" have the worst…read morecommunication and follow up and then tell you they can't fund your "pre-approval. Don't use misleading tactics and practice. I do not and will not recommend anyone to this place.

I called today 12/20 to have them change my due date for my loan, as I was told when I got my loan…read morethat I could change it with no problem after my first payment went through. I called and Katrina answered the phone, first of all she has extremely poor phone etiquette along with being really rude over the phone. She made me feel belittled because I wanted to change my due date, the way she was asking me certain questions was just wrong. Not only that but she wouldn't let me speak, she kept speaking over me and raising her voice I had to tell her to stop speaking over me and to let me talk. I ended up not changing my due date and hung up the phone because the way she kept speaking to me was unprofessional. Your job is to help people not make them feel less than. I can't wait to be done with my loan and never have anything to do with this company.

Service is pretty bad. Called, no one picked up but got a text message without my authorization…read more. I wouldn't recommend these guys.

I called Checkpoint Check Cashing for information for notary services - no answer, but I…read moreimmediately received this text message from the number listed. Will not be using their services.