It is 11:05 am WED. 11/19/25 The woman working there was…read morevery rude. Seems like she hates her job. I went in for an advance. She gave me a list of documents ( on a sticky note ) that I would need in order to get my advance. Left, came back, hust to be denied because my address wasnt with in their radius. However she looked at my ID & PayPal stubs with my address. I didnt bother to catch her name because I was annoyed by her customer service. NEGATIVE 1 star

I came by to make a money order to the DMV. Berenice and Gloria were in the office. It was my first…read moretime making a money order and they walked me through it. They were very friendly and nice.

Jeremy was amazing, very helpful and efficient , great customer service. The store front was clean.read more

Amazing staff, everything went well. Thank you Rita and Jeremy. Fast ans easy set up.read more

Was told my first time taking out a loan from here to come into the store to pay off my loan so I…read morecould get one the same day. The employee asked me what time can I come in and I said before 5pm. So today the day my loan is due I came in at 3:35pm and they said they already pulled the money from my account and I could not take out a loan the same day..... what the f was the point in telling me I could do it. I wasted time and gas just to come and pay the loan and to pull out another one and they turned me away. Thanks for nothing.

Awful customer service rude employees that disrespect and lie to you. I cashed a government check…read morewith them and they told me I could pick up my money the next day no worries. Got a signed receipt and everything. I show up the next day first in line and not only does the extremely rude woman who opened on 5/6/24 make me wait while she runs the entire rest of her line, but she treats me with disrespect the whole time just to tell me she can't help me I have to wait until Friday to find out if my check cleared

I have had nothing but positive experiences borrowing money (thru a payday loan) from this…read morebusiness. My best suggestion -if you are a new customer- is to call in first to make sure you bring in all the documents you'll need to start the process of applying for a payday loan. You can borrow between $100-$255. Mind you, this IS a business so the interest rate on the loans are high. That being said, if you can **borrow money from a friend or family member** DO IT bc that will save you from paying the interest rate. Today I borrowed $255 and I will have to pay back $300 on the last day of the month (when I get paid). Since I just borrowed money 2 months ago I just had to show my most recent bank statement - which you can request from your bank in person OR you can access thru your bank's online banking system. If you call the business over the phone they can help walk you through it so you can find your statement, email it in PDF form then email it to them. Do NOT try to get a payday loan if you don't have a job or I can tell you right now you'd be better off holding a sign begging for change on a street corner. This service is for people who can pay back the loan. I want to add is that this store no longer does personal loans, probably bc everyone is broke bc of COVID so that's not a gamble this business can afford to make. The last thing I'd like to mention and ~what separates this spot from other payday loan places~ is that they have always let me loan out the max amount, whereas other places can treat you like a criminal and only let you borrow $100. I highly recommend this business. 5 stars all the way!

Great customer service. Mario is really nice…read more Manager really tries to help you out as well. I highly recommend this place.

Susie was so helpful and kind! The process took maybe 10 minutes because i've never been there…read morebefore, but if I ever return to cash a check, she said it'll be much faster. everything was clear and simple!

Place is very shady. They clearly know nothing of the California Consumer Privacy Act. I tried to…read morecash a Western Union money order today, while I was waiting 15 mins for the employee to "enter me into their system," I witnessed an older man clearly caught in their predatory loan scheme. He was obviously confused about something, and rather than answer his question they gave him a hotline number to call. After what seemed like forever, the employee gave me a sticky note to write my confidential SSN, they must have run a background check on me or something because they then printed out a list of the addresses where I've resided over the last 10 years. At this point, they're telling me to write down a list of three references and their phone numbers for them to call and verify before we can get started. This is when I got a bad taste in my mouth, and I asked them to cancel the transaction because I have somewhere to be. Even then, they held on to my confidential info for at least another five minutes while they "called their manager" on their cell phone (on speaker) to no avail. No answer there. Super unprofessional. I finally had to get pushy, they tried to take a copy of my driver's license at which point I asked why they were doing so if we aren't doing a transaction. They rolled their eyes and gave me my info back, after asking at least three separate times. I almost said something impolite, and I'm Canadian! That should show how fishy this place is. 10/10 would not recommend. Go to Money Tree in Oceanside. After reading other reviews online it seems like they would have tried to tax the money order heavily to top it all off. I'm super glad I didn't waste an hour of my life in this dingy building just for them to hit me with the 10% fee. Felt like they were trying to steal my identity or something equally as creepy/weird. All the while making me out to be suspect and trying to verify me with references because I needed to cash a money order. Extremely bizarre. Bullet dodged, will be reporting to BBB and CPPA

Very rude and racist.....just came back from vacation and need a quick pay day loan for my cell…read morebill....my paycheck was 31 days old and they refused to take it....i had a more recent paycheck with 20 hours on it for a few days work....also refused to take that as i was told TIPS ARE NOT STRONG INCOME....if i dun get taxed on tips then i still have hourly....all makes no sense... but what really didnt make sense was how the homeless guy before me who smelled and had a bike with clothes hanging off it outside WAS able to get a loan..good luck if you are not hispanic...i have 2 jobs took a well needed vacation and my income isnt good enough for them. The 2 women were too busy laughing. I felt mistreated... took 40 minutes just to be denied

Just called this store and was explaning something to Yvette and was interrupted with comments over…read moreand over, I asked her if she could not interrupt me until I was finished. When finished she said very sarcastically, "May I talk now", so I said, "You don't have to act like a bitch", and being the bitch that she is she hung up. I called back and she went on, "I don't get paid to take that off no one", not sure what she is getting paid for because I'll take my business elsewhere. She sounded totally gang mentality, typical in Esco. Bravo Yvette! You win the award for being unprofessional, rude, and sounding just plain stupid. Good Job! Your accent is so thick I could barely understand your English. Feel sorry for your employer you are not going to be too good for his business.

That lady that works there is extremely rude! She announced my income and soc sec number. When I…read moreasked her to keep it private she yelled it out again but louder. Watch out for her. She laughed at me and taunted me because I needed a loan.

Miss leading company and employees. They will hook you with a "pre-approval" have the worst…read morecommunication and follow up and then tell you they can't fund your "pre-approval. Don't use misleading tactics and practice. I do not and will not recommend anyone to this place.

I called today 12/20 to have them change my due date for my loan, as I was told when I got my loan…read morethat I could change it with no problem after my first payment went through. I called and Katrina answered the phone, first of all she has extremely poor phone etiquette along with being really rude over the phone. She made me feel belittled because I wanted to change my due date, the way she was asking me certain questions was just wrong. Not only that but she wouldn't let me speak, she kept speaking over me and raising her voice I had to tell her to stop speaking over me and to let me talk. I ended up not changing my due date and hung up the phone because the way she kept speaking to me was unprofessional. Your job is to help people not make them feel less than. I can't wait to be done with my loan and never have anything to do with this company.

Service is pretty bad. Called, no one picked up but got a text message without my authorization…read more. I wouldn't recommend these guys.

I called Checkpoint Check Cashing for information for notary services - no answer, but I…read moreimmediately received this text message from the number listed. Will not be using their services.