Always my go to place to send money to my grandmother or to my mom when shes on vacations. The lady…read morethat works here has been there for years, she is very sweet and always very helpful. It is super easy and straightforward. She also tells you how to round the total that you will be sending in order to get the best deal... better change. I definitely recommend this location.

It is inside a Clothing store, and easy to make payments towards Infonavit. Helpful people.read more

Outstanding service very helpful customer service. Fast and efficient customer service. I would…read morerecommend.

All of the people there are nice and very easy to talk to.They were all helpful for what you need.read more

The staff here were very helpful and getting my payday loan was a seamless process. Definitely…read morerecommend for those in need of cash to bridge a financial gap.

This has got to be the most horribly and unprofessionally managed money services store I've been…read moreto. I was discriminated the moment I walked into this place and it didn't end with the condescending and rude girl whom I first approached. I then got the other discriminating employee who assumes the role as a store manager, (George).Customer service is not practiced here. Im guessing they missed that in their new hire portion of their on-boarding training. I've been with my bank for 18 years and their attitudes towards me were really something I haven't experienced before in ANY establishment. So if you want to be treated disrespectfully, by all means go!!! But if you have any self-respect ~ run far & fast!!! It's a joke here and not a funny ha-ha one at all. Im surprised they're in business.

I definitely don't recommend this place because it's a fraud they lie about giving away gifts cards…read moreif you refer people to them, and the gift cards are not even from them it's another company and make you wait to receive them 3-6 weeks and when you get them they don't work, and plus there apr it's way higher than normal range! It's just a ripoff!!!!

I don't usually write reviews, but Dulce Dominguez and Elizabeth Gutierrez at North Island Credit…read moreUnion truly deserve recognition. Before coming here, I went to five different banks and every single one of them gave me the same frustrating experience: vague answers, runaround, and zero honesty about what I actually needed to do. It felt like they were dismissing me without even giving me a chance to fix my situation. I had a debt issue that I had already resolved, but other institutions acted like it was the end of the road and offered no real solutions. Then I walked into North Island Credit Union and met Dulce and Elizabeth, and everything changed. They didn't just "help" me. They were direct, respectful, professional, and REAL with me. They explained exactly what the issue was, what paperwork or steps were needed, and how I could actually move forward. No judgment, no dodging questions, no corporate nonsense -- just two people who clearly care and actually know what they're doing. Because of them, I was able to correct the problem holding me back and successfully open my account. I'm genuinely grateful, and I can honestly say this experience has completely changed how I view financial institutions. If you're tired of being treated like a number, go to North Island and ask for Dulce Dominguez or Elizabeth Gutierrez. These two are the definition of what customer service and professionalism should be. Thank you both again, you made a bigger difference than you probably realize.

Great service from Dulce is the best every time I ready to serve ready to help. I would…read morerecommend this to anyone that doesn't feel appreciated for having their money in their account.

CHASE BANK, ESCONDIDO (EL NORTE). I'm incredibly grateful for the professionalism, patience, and…read morepersistence of Kale at my home Chase Bank branch. I needed detailed information about several deposits from over four years ago, and although it was complex, Kale worked through every possible avenue and reached out to multiple resources. She went above and beyond to not only provide the information but also print each individual check from those deposits. Kale is an exceptional teller who remained composed, attentive, and solution focused throughout the entire process. I highly recommend banking with Chase and making this branch your home branch. Thank you, Kale!

The drive up ATM is completely outdated and takes forever to function…read more The chip reader doesn't work I have been coming here for months and months, and every time I have to continually redeposit my check because the machine keeps kicking it out. I watch the same exact thing happen to the people in front of me in line, and we are all fed up. Perhaps an upgrade is in order at this time.

Popped in here to help out a family member handle some business. Since they don't regularly open…read moretill 9, and I had to be at work by 9, they were kind enough to let me in a little after 8am which I greatly appreciated. Talk about 6 star customer service. Luz and Nada were so friendly and helpful. Both were very professional, informative, and compassionate to my situation. The place itself is rather small, with only about 3 tellers. If it were busy, you might have to wait a bit. There is plenty of parking, which is a plus. It's also near a bunch of other businesses near Grand, so there's several nearby places to grab a cup of Joe. Thanks to the wonderful staff at EFCU for making my transactions a breeze!

My favorite bank ,bar none. I believe that this Credit Union is available only to Escondido City…read moreemployee and their families...But I may be wrong. The service, rates and access have all been great! If my family or I have a question, we have always been able to call right in and get whatever we need taken care of. We most always end up switching all our loans over to this bank as the flexibility and rates are unbeatable.

I wouldn't trade banks. They have always treated me well, and given the best service.read more

I have been banking with California Bank & Trust for about 1 year. I have to say that the customer…read moreservice we receive from Kay is excellent. Kay always goes above and beyond to take care of us. I would highly recommend this bank if you are looking for great customer service.

Corina Malone was super helpful. What a nice person. She makes one want to do all of their…read morebanking at this branch. Anyone with real estate needs? I highly recommend her. Mary G., the branch manager, is awesome. She bends over backwards to take care of her customers even if they are brand new and she makes you feel like family. Very nice person. I was truly blown away at how nice these people are at this branch.

TERRIBLE SERVICE! INCOMPETENT tellers. I walk in and there are four tellers at the teller line…read more Only one of them is busy with a customer. The other three are twiddling their thumbs and even then- they took five minutes to call me to help me when I was the only person in line. Then when I finally am called to be helped, the teller cannot count My cash correctly! He does not hear the request I made and performs the wrong transaction all the while taking half an hour to help me for something that should've only taken five minutes. Another time when I visited this branch, I was the only person in line and then a customer came in after me and started flirting and chatting with one of the managers who then invited him to sit down so she could help him only for me to interrupt her and say "excuse me I was in line 1st. You need to help me since I was here first and I have been waiting". Very unprofessional branch. this place is a joke. I used to work for two different banks in the past and we would NEVER treat our customers this way! EVER!

They were friendly. They had some nice stuff. I didn't like it though that if you sell your bullion…read moreback to them they take 5%.

I had to stand a minute or two before they acknowledged me, but once the did they were super…read morehelpful. I knew what I wanted and they made some interesting alternative suggestions that I may pickup later.