I just needed help today and the woman working was rude as…read more.. Still got my money tho....

Went here and they would not let me cash my check because I'm black and from Los Angeles. I asked…read morethe lady why I could not cash my check she told me she don't know and that the system told her to give me my check back very unprofessional also only one worker with a long line

I highly recommend you go to this location to cash your checks or pay bills less LIZ is really…read morenice she has the best customer service

It says that they are check cashing place.But if your check says cash on it they won't cash it out…read morefor you. What kind of check cashing places this? It's bullshit. Nowadays everything is so particular that it just ruins.Everybody's experience I have to drive around 24 different locations to cash a check that says cash on it.

Every time I try to deposit money it never lets me... there's always a problem... this is so…read moreannoying. Plus the new drive thru ATM's are way to high...

I knew better than to go to the magnolia location. I was in the area doing other business and…read morethought it would be more efficient since it was near. The lady that greeted me was extremely unhelpful. She was also somewhat weird. Go to the one at the plaza on Riverside Drive. Always amazing customer service!

It was a very nice experience. The representative was very pleasant and helpful. I got what I…read morecame there to do. Thank you Citibank.

Absolutely unbelievable experience at this Citibank. I walked in at 3:01 PM on a Thursday, and the…read morebank doesn't even close until 5 PM. The place was completely empty. No customers, not one. Two tellers standing around, no lines, no activity, nothing. So naturally, you'd think this would be the perfect time to open a simple checking account, right? Wrong. I was told I needed an appointment. An appointment in an empty bank. Even better, there were "no appointments available" for the rest of the day. This is while I'm literally standing in a lobby with zero customers and employees who clearly had the time. It's honestly impressive how efficiently time can be wasted here. Instead of helping a ready and willing customer on the spot, the solution was to send me away and tell me to come back another day, as if opening a basic checking account requires the scheduling precision of a surgical procedure. If this is the level of customer service and common sense you can expect, I'd seriously think twice before banking here. Completely illogical, unnecessarily rigid, and a total waste of time.

It's ok. Customer service is slow. Idk what there process is but if there's a long line of people…read morewaiting for a teller maybe you should open another person to be a teller instead of having people walking around asking if you need help....yea we need help we need a teller to help us. Also the area always is so sketch to me, not like it'll help too much but maybe a security guard out front, bc I'm always running after I get my cash afraid someone is going to jump me. It's not a very safe area, a lot of homeless people around. It's right across the mall same parking space.

I went to the bank to get some money allways busy some tellers they are so rudo same ask the bank…read moremanager she always rude it's no the first time I ask her a question she answers with the face like she doesn't like customer service she answers the questions with bad mood it's been couple of times the she does the face the doesn't want to help up

I just had THE best customer service at Wescom. Clifton was So helpful, knowledgeable and went the…read moreextra mile for me. I came in for a transaction which needed approval from another individual. Clifton explained the options available AND he made it happen. (Not credit related). He even went so far, to watch me to my vehicle after since there was some transients outside making a scene. I truly appreciate Clifton and Wescom CU.

Poor leadership for what the customers need. They want to be appreciated for there business which…read moreElgin had given them every single day with a smile on his face, also he expected the same from this staff. His success was because he gave the customers what they needed, that's what made his success in his branch.

Nice clean lobby. I arrived 15 minutes before opening and there was already a long line. That…read moremeans I waited and did not feel like shaking my fist at the moon for my perceived misfortune. I asked the teller for $2 bills and she was nice enough to check the vault. Sadly they had none. Will try next time.

The service at this bank location sucks major *ss!!! Save your time and go to a different branch.read more

I love PNC Bank. I would give PNC Bank and Crystal Vargas, the branch banker more than five stars…read moreif I could, she just spent so much time with me personally discussing all my options. She was kind. She was absolutely lovely. I had fraud on my card last night and I don't know how that they know that they knew it wasn't me and I drove down here to this branch on Tyler and I got my card in less than five minutes you walk in there and they ask you how your day was if you want anything to drink every single time I've been to PNC Bank. It's been more than five stars. I recommend this thing to everyone. I know Crystal Vargas was amazing.

Was helped by a nice teller and then a rep named Fawn who was very helpful. I stopped into this…read morebranch to open a business account as my local branch requires an appointment which requires multiple phone calls. Neither branch allows us to start the account opening online or has the ability to conduct business in writing (email). Nice people but I fear PNC will not make it longterm. I've decided my account elsewhere. Online account opening and management will be required.

I recently had an amazing experience at Altura Credit Union and wanted to share how helpful Jezzii…read morewas throughout the entire process! I came in looking to open accounts for my two daughters, and Jezzy made everything so easy. She helped me set up two MyMoney checking accounts for my daughters and took the time to explain all the benefits in a way that was clear and reassuring. It felt good knowing everything was set up properly for their future. What really stood out was her personality , she was so funny, friendly, and welcoming from start to finish. She made what could've been a stressful process actually enjoyable.especially opening two accounts during a busy day I also wasn't sure where to invest some extra money, and Jessy patiently walked me through my options and recommended a CD with a 3.65% rate. I had no idea where to start before, but she made it simple and helped me feel confident in my decision. Her patience and willingness to answer every question without rushing made a huge difference. You can tell she genuinely cares about helping people and making sure they're comfortable every step of the way. Because of this experience, I would definitely recommend Altura Credit Union to friends and family. And if you get the chance to work with Jezzy you're in excellent hands!

Today I met Tiffany Torres she was very professional and she gave me great insight on how to…read moremanage my credit cards .she's a great asset for Altura Credit Union. Kudos Tiffany Respectfully Danny