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    Check Into Cash

    2.8 (24 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 3 weeks ago

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    Horrible customer service

    If I could give it zero stars I would. Unfortunately On December 14 2023 I went in to change a check. This is not who I bank with thankfully. I stopped by because it was the closest bank to me on my way home. Worst mistake.! There was only one teller open. 2 people in line. Waited 45 mins to get any help. I spoke to the manager and she was extremely rude. Wasn't of any help, she was very dismissive. I asked her for her name she said I didn't need to know that. Will not be returning after this horrible experience, ever!. I did call customer service and they said they don't take any complaints but this definitely needs to be said. People can not be getting jobs in customer service and hating their job. I apologized to the teller because I knew it wasn't her fault that they were understaffed. On my way out I got the managers business card. I hope this post gets the attention of the right people and this problem gets fixed.

    My first email. Never acknowledged.

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    Photo of John S.
    124
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    1427

    10 years ago

    Helpful 1
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    1 year ago

    Zoey had a bad attitude rolling her eyes when I asked why she was taking 10% from a "bonus" check when it was overtime payroll check.

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    Check Into Cash

    Helpful 1
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    7 months ago

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    Check Into Cash

    Helpful 0
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    Photo of Peter P.
    197
    799
    10108

    3 years ago

    Helpful 1
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    Love this 1
    Oh no 1

    2 years ago

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    Photo of Ophelia N.

    Ophelia N.

    Helpful 0
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    Love this 1
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    2 years ago

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    Photo of Ophelia N.

    Ophelia N.

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    2 years ago

    Destiny and Karina have great customer service. They are fast and efficient and give great advice for which loan fits best for you.

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    Photo of Ophelia N.

    Ophelia N.

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    2 years ago

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    Photo of Ophelia N.

    Ophelia N.

    Helpful 0
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    3 years ago

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    Photo of Gabby Y.

    Gabby Y.

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    Oh no 4

    2 years ago

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    Photo of Ophelia N.

    Ophelia N.

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    2 years ago

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    Photo of Ophelia N.

    Ophelia N.

    Helpful 1
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    2 years ago

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    Ophelia N.

    Helpful 0
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    2 years ago

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    Ophelia N.

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    3 years ago

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    Gabby Y.

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    3 years ago

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    Gabby Y.

    Helpful 0
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    Oh no 1

    3 years ago

    Helpful 0
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    Love this 2
    Oh no 1

    4 years ago

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    Photo of Gabby Y.

    Gabby Y.

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    6 years ago

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    6 years ago

    This location always has friendly and good service. They seem organized and the locations looks cleaner. I highly suggest.

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    7 years ago

    Helpful 1
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    8 years ago

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    7 years ago

    Helpful 1
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    13 years ago

    Helpful 2
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    12 years ago

    Helpful 1
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    Ask the Community - Check Into Cash

    Verify this business for free

    People searched for Check Cashing/Pay-day Loans 3,753 times last month within 15 miles of this business.

    Verify this business

    Finance Community Developement

    Finance Community Developement

    (1 review)

    Fruitvale, East Oakland

    I cannot thank Lois enough for what he has done for me!!!!…read more I have been coming to this Check Cashing on and off for a while. I'd always see the fliers on the counter advertising the Financial Coaching but I always assumed that I would have to listen to tips and facts I already knew with little advice on HOW to actually fix my situation. Well, I was completely wrong. Lois signed me up immediately. Upon my first appointment I told him my financial situation and he had a solution within minutes. We reviewed my current income and prepared a budget to figure out where my money was going. I told him I was stuck in between apartments, going from one hotel to the next, and that while I had longevity in employment my Credit Score was non existent. The hotel life was expensive and it took up over 85% of my income but I couldn't find a place anywhere due to my credit. He offered me a loan to receive a $200 secured credit card and the money to pay off a Derogatory electric bill on my credit. 6 months later my credit score went from non existent/ below poor to 657!!! I am now on my way to a 700 credit score thanks to Lois and his guidance. I now have 2 checking and savings accounts. 2 secured credit cards that have now increase from $200 to$500 due to my good standing in payments for the last 5-6 months. I am now eligible for other loans and unsecure credit cards. Now I get to take my time and see what works best for me and my situation instead of going after whoever offered. I now realize that controlling your finances is a great responsibility and can affect not only you but your family and their livelihood. Once again I thank you and your staff for being so kind and helpful.

    Check Into Cash - paydayloans - Updated May 2026

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