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Provident Credit Union

4.2 (106 reviews)
Open 9:30 am - 6:00 pm

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Response time

12 hours

Response rate

100%

Services - Provident Credit Union

Personal banking

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3 months ago

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Shalina Y.

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9 months ago

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Shalina Y.

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1 year ago

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6 months ago

Efficient, friendly, good service and love the Super Checking option. Longtime customer

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1 year ago

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Eloisa A.

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2 years ago

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Eloisa A.

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7 months ago

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1 year ago

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5 years ago

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5 years ago

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1 year ago

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Eloisa A.

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1 year ago

They've helped me twice with auto loans to great success. Thank you Diana for your kind and swift service!!

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

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7 years ago

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5 years ago

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6 years ago

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2 years ago

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6 years ago

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3 years ago

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4 years ago

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7 years ago

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7 years ago

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6 years ago

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7 years ago

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3 years ago

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4 years ago

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3 years ago

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5 years ago

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4 years ago

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7 years ago

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8 years ago

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5 years ago

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5 years ago

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Ask the Community - Provident Credit Union

Do I have to be a member of the credit union in order to get a medallion signature guarantee?

Hi Margot, Thank you for your question and yes you have to be a member. We hope that you will… Read more

What are your present CD interest rates?

Greetings! Rates as of April 23, 2020 are as follows: 1.41% for 12 mos. and 1.66% for 24 mos. Please feel free to call us at 510-523-1514.

Don’t See Your Question? Ask Away!

Review Highlights - Provident Credit Union

In an age when customer service is often horrible, Diana offers expertise along with kindness and professionalism.

Mentioned in 15 reviews

Read more highlights

Wells Fargo Bank - July '22

Wells Fargo Bank

(32 reviews)

Date: 12/16/2022 Time: 3:25 PM…read more This is an updated review. About four months ago, one of my classmates and I opened a checking account with Wells Fargo, Montclair Branch, Oakland, for our class reunion. I made a large deposit to the account at that time. After discussion with my classmate yesterday, he told me to go ahead and get reimbursed. I stopped at this branch to get reimbursed via a cashier's check. Wow! Wells Fargo employee told me there would be a $10 fee for the cashier's check. One would think a senior citizen who is a bank customer with a checking account would not be charged a fee. I paid the $10 out of my pocket. This is what I called greed, highway robbery, a rip off of bank customers. There's a reason why I don't deal with banks such as Bank of America, Chase, WELLS FARGO, etc. I'm glad my credit union does not charge me a fee for a cashier's check.

Came here because I scheduled an appointment online yesterday for notary. I attempted a few times…read moreto call and confirm but none of my calls were answered. I spoke to an agent from the Marin location who confirmed that this branch did notary only to be told in person they don't. I wrote in the comments, the reason I was coming in was for notary. Jason, did not contact me until 30 minutes before my appointment at 4 to inform me that the notary service wasn't available. I did not see the phone call until I arrived in person. He gleefully shared that the branch doesnt offer the service. It was very unprofessional on their behalf and inconveniencing for me. Had they called me to inform me they didn't do notary, I wouldn't have adjusted my schedule.

Chase - Date and tellers name

Chase

(15 reviews)

Today is May 30th, I was at this bank waiting to get help with my CD account. My brother, daughter,…read moreand I was waiting at the couch . No one come over to ask or assist us, one person was helping with a customer. The other two were in the office , but the office was made from glass see through. When the banker finished with the customer. she walked the customer out, she did not even ask to see if I needed help . Then I ask her can I get help. She then stated, I'll help you in a little bit. So we wait, until one of the Asian bank teller came to out from the window, she came over to ask have I been help or what do I need help with. I tell her I am waiting to get help, and I pointed at the banker personal that said she'll help in a bit, she is finishing up some note. The Asian bank teller said am I waiting for her or can someone else can help. I am not waiting for a particular person, I just need help with maturity CD account. So therefore the guy helps me. The weather is hot, I have cancer so I can't really sit that long. Personally I think they didn't not want to serve me because I speak Vietnamese with my brother, so either because of my race or because they think I don't have money. I feel sorry for this branch, they are driving customers away. Honestly I will not come to this branch to get help with my account. The only thing I will ever come is just use ATM or withdraw money from teller. I would not recommend anyone to come to this branch, if you need help with your bank account GO to ANOTHER branch!

If you wanna come here and deposit and check to be made fun you then this is the right place. I was…read more"helped" by a teller in training named Edgar and his supervisor (never noticed her name but I noticed her $1 store wig she had on). Anyways when they deposited my check they said my balance out loud and laugh. Didn't even try to hide it either, times are rough and I just paid rent. As I walk away after I finished my transaction, I can clearly hear them talk about me still as they mentioned my last name. They were loud enough for me to hear them from across the bank. Like how are you gonna laugh about my account and last name when your name is Edgar.

Provident Credit Union - banks - Updated May 2026

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