I hired The Grout Expert to restore and refresh several grout, caulk, and tile areas in my condo…read more After speaking with several vendors, I felt Ricky's quote was fair for the amount of work involved. He was professional throughout, and the entire process was smooth from the initial walkthrough through completion. The crew arrived on time, treated the property respectfully, and did careful work. I was honestly surprised by how much of the built-up residue they were able to remove, including along the shower walls and across the shower base. Those areas came out much better than I expected, and everything looks noticeably cleaner and refreshed. I'd recommend Ricky and his team to anyone looking for reliable grout and tile restoration work.

Ricky was efficient, easy to deal with, and worked with great results and professionalism. Workers…read morewere courteous, on time, took their shoes off and work was clean with all leftover clean up all taken cared off. They only do one thing - stone, tile and grout so you know they have experience and have deep expertise and specialization in this. 5 stars and will recommend. Cheers.

We were blown away by the care and quality of work done by Caleb and his son for a very fair price…read more We had a few specific areas we needed to have re-tiled (a large fireplace and laundry / bathroom floors) and the quality of work from Caleb was outstanding. For our fireplace (which was previously done in a thick and uneven slate) Caleb re-surfaced the entire area and then laid out stacked subway tiles with high precision. The tiles had natural color variation and he was careful in ensuring we didn't have unsightly pockets of dark or light tiles and he was thoughtful about how to center the tile. He even mitred the edges around the firebox. We had previously redone an upstairs bathroom with a more traditional, high-end general contractor and their tile sub-contractor was significantly less thoughtful and skilled. We had to re-work much of the area because of unsightly patches of dark / light tile and poor alignment. I wish we had used Caleb instead!

Caleb's New Grout did an incredible job replacing my grout and caulking. They were on time, very…read moreneat, and performed the work quickly, professionally, and perfectly. My expectations were exceeded. I will definitely call upon them again and recommend their services to all.

Angel did an amazing excellent job Very professional taking…read morehis time to find and match the right grout color because my mine is discontinued, Kitchen look like new

Super happy with how this project turned out. They replaced all of the old gross grout in our…read moremaster bathroom shower with much better new grout. The shower looks amazing. Highly recommend these guys!

I had my gardener help clean and seal the entryway. He sealed the tiles before they were dry which…read moreleft a white haze. Jesse worked his miracle and was able to restore the tiles.

Communications was prompt and easy. Scheduling was a bit tricky because it was during the holidays…read morebut they were flexible. The tech arrived in the morning, did the work and was done by the end of the day.

We needed a shower renovation after another contractor failed to waterproof the backer boards five…read moreyears earlier. The Tile and Grout King only offers the Schluter-Kerdi shower system (no hot mop/mortar bed). We chose this system because it provides waterproof sheeting (unlike our previous build) and doesn't require weep holes in the drain (which clogged in our previous shower, allowing water to wick beneath the tiles and leave puddles on the floor). The system's reliability depends heavily on the installer's technique, and Tile & Grout King is certified and has used this system for six years. Jordan, our PM for the job, was great. He gave us estimates and timelines, scheduled work within a few days, and completed the rebuild in 2 1/2 weeks. Jordan oversaw the delivery of supplies and removal of old debris (including the previous glass walls, which didn't fit because the profile of the mosaic accent trim we chose wasn't level). He met with the crews and us multiple times during the build to ensure we were all aligned on what was required. We had two crews working on the job. The demolition crew, Jose and Juan, finished the demo work in two days. They were extremely careful with their work, protecting the floors, sinks, and tub, and not damaging tiles on the tub deck wall so that they could be reused. They showed us where the previous install had failed (where the mortar bed was too close to the top of the drop and where the moisture vapor retarder was waterlogged). The second crew, Noe and Carlos, also did a great job. On a couple of days, they worked overtime to keep the job on schedule and to allow a full 48-hour water pan test over the weekend. They made suggestions on tile placement, such as extending the tile to the ceiling, and broadening the access trim to avoid using thin cuts of the 24" tiles. I was impressed by the professionalism of everyone who worked on this project. Everyone was very friendly and easy to talk to. We plan to call them back to work on our other shower in a couple of weeks.

I hired Tile and Grout King to reapply grout in the joints of our bathroom shower and at the base…read moreof another bathroom shower. We live in a new house and wanted a company that could deliver high-quality work matching our home's upscale finishes. The staff was friendly, and we enjoyed working with them. However, we were very disappointed with the outcome. We asked for a very thin line along the joints, but the finished product resulted in thick, uneven grout lines that stood out. For the other bathroom's shower pan, it was recommended to use grout rather than caulk. The grout applied was very uneven and looked as if a black crayon had been used. After spending several hundred dollars, we hired another company to complete the work. We requested another specialist from Grout Kings to handle our project, but they were inflexible and insisted that they could do it correctly. What was initially estimated to cost a few hundred dollars ended up costing a couple of thousand. I cannot recommend Grout Kings, as their work did not meet the quality promised online.

Great service and quality of work from Chris. Worked on kitchen granite and bathroom marble that…read moreneeded stains removed. Performed deep clean, polishing, and poultrice application for marble for stain removal. Highly recommended !

Chris was amazing! He worked on my cracked, oil stained, damaged and UV worn limestone outdoor…read morecountertop and refinished it to a level that was better than the original installation. He spent several days sanding, honing, repairing edges and removing deep oil stains before putting on several coats of sealer. He was prompt, always communicated his timing and was super focused on the work. Highly recommend!

We've hired this company twice, for two bathrooms that both have 25 year old floor tile. Very happy…read morewith the job they did, they really went the extra mile to make the tiles look like new again. And no unpleasant surprises.

Had two projects completed. A few years ago, had some challenging and extensive tile grout repair…read moreneeded in my kitchen. Counter had hundreds of 4 x 4 tile. The results really freshened up the kitchen and allowed me to delay a counter renovation. recently had my shower pan perimeter re-grouted. Also, they are very easy to work with. Good communication and follow through. Peace of mind results.

If you want your tile and grout to look brand new, call Wilber Aleman. His work is amazing and he…read moreadds little details to make your rooms stunning. My bathroom grout was in bad shape, Wilbert transformed it into a new room with his grout repair. His prices are wonderful. Thank Wilber for the excellent job you did on my tile and grout. You have a client for life!

My floors look brand new!…read more It was quick and easy to get a competitively priced quote and have my appointment scheduled within the week. I would definitely recommend The Enhancer Grout to anyone who wants a top tier tile refresh.

GroutPro was the only contractor who actually came out to our house for an in person estimate. The…read moreother contractor used photographs that I sent and then generated a quote based on inaccurate information that they thought they saw in the photo (they quoted based on a marble shower, and nope, it's not marble). The other one never called me back. I appreciated the consistent communication from GroutPro and they also did a great job! We had a small shower with mold on the caulking and it really needed to be removed and re-caulked. Kirk was thorough in explaining what he would be doing and why he used the materials he did. He was also helpful in explaining how we can help avoid having so much mold in the first place. He spent several hours making sure the job was just right. I wouldn't hesitate to call GroutPro again for any future jobs. Recommended!

GroutPro does good work. Our floors look amazing after GroutPro professionals came by…read more Back Story: I was getting tired of looking at our kitchen floors. The grout was dark and no matter how much I cleaned, I could never get it to look better. Decided to check Yelp for companies around here with good ratings. Was able to make an appt easily with Evin to get a price quote. Our project took two full days. I was impressed at how diligently Derek and Kirk worked; it looked exhausting! Not inexpensive but you definitely get what you pay for. (Check out our before/after photos) Derek and Kirk worked tirelessly on our kitchen floors and on the second day, Derek spent all day on our two upstairs showers. The process for making the grout look brand new is very laborious and time-consuming but the finished product looks awesome! These guys were lying on the floor, pretty much with a fine-toothed comb, scrubbing the grout and applying sealant, etc. Topnotch work! Kirk was very knowledgeable and helpful. I learned the wet Swiffer is about the worst thing you can use on your tile! Derek was also very skilled and friendly. My only issues with GroutPro are these: * Prepare to wait. I was expecting to get a price quote immediately after the consultation, maybe 1-2 days later? However, after waiting 2 business days and then the weekend, I started wondering if maybe Kirk forgot about us. Then finally on the following Monday, we got the email quote. I guess I was excited about starting the project and couldn't wait! Fast forward to after our project---things were great and we were actually thinking of having GroutPro do more work. Texted the owner for a price quote and thought I'd get it within a week, but since it's been over a month, I'm thinking he forgot about us. So giving customers price quotes faster, as well as following up would be an area that GroutPro could improve on. * The hose that was used for cleaning our tile went from their van into our house. Not sure why they placed the hose on our lawn instead of the driveway but it ended up making some unsightly impressions in our front yard. I didn't really notice them until our neighbors pointed the marks out, thinking someone had ridden dirt bikes all over our grass. Turns out it was from the GroutPro hose. Other than that, we are super happy with our kitchen floors now. The tile and grout looks so much cleaner and brighter. Would recommend GroutPro to anyone looking to regrout their floors or showers. They do great work!

Super responsive! Excellent communications! Came on time the following day, stayed until work was…read morecompleted! I did this bathroom over 20 years ago, and the grout was missing in areas, cracked in others and overall dirty in parts. Very satisfied with the work that was performed, he is super friendly and explained the work that was done. I felt the price was fair, considering the amount of work that was done. Our shower is 4' x 6' in dimensions, and all 3" x 5" subway tiles.

I rarely write negative reviews, but the quality of the work and the way my concerns were handled…read morecompelled me to share my experience. Before payment, the owner, Zach, was responsive, clear, and reassuring. He told me everything was guaranteed. He knew I would be away for a few days, and when the work was finished, he sent two photos and requested electronic payment. I trusted that the photos accurately represented the finished job, so I paid. When I got home, the work looked very different from what those photos had led me to expect. One was taken from a distance; the other showed a close-up of the only section that looked good. Neither showed the problems with the rest of the job. The frustrating part is that the section in the close-up really did look nice. Seeing it next to the rest made the inconsistency in quality even more disappointing. I also learned from my son, who was home at the time, that someone other than Zach had performed the work. That had not been made clear to me. When I raised my concerns, Zach's tone changed. He became rude and was unwilling to address the problems, despite his earlier guarantee. He told me I had "seen the pictures," but those photos did not show the issues I found in person. I simply wanted them to come back and fix the work. Zach said he would call me right back. That call never came, and I have been unable to reach him since. It has been months; I gave up and had others come and fix it. I paid in good faith based on his assurances, and I feel misled. I have since had the work redone. Based on the quality of the work and the lack of follow-through when I asked for it to be corrected, I strongly recommend choosing someone else.