We purchased a new stereo from this company after being told it had USB connectivity and additional…read morefeatures. Unfortunately, once we got it home, we quickly realized that it does not connect via USB as described. Instead, it constantly requires system updates that must be done over WiFi, making it far less functional than advertised. When I brought the issue back to the store, I was told that "SK didn't know," and no solution, replacement, or compensation was offered. That level of response is extremely disappointing--especially after spending over $700. I would strongly recommend doing your own research before purchasing from here and not relying solely on what you're told in-store. This was an expensive lesson for us, and the product is not nearly as functional as we were led to believe.

Ronny installed a large amateur radio (HAM) transceiver (Yaesu FT 991A) on my dashboard. It was a…read moredifficult unit to install, several of my HAM friends said it couldn't be done - Ronny very ingeniously figured out how to mount it. All the wiring from two antennas on the trunk running the full length of the car were run with completely hiding the wires. I am extremely satisfied with the customer service given by Ronny as he answered my questions, explained what he was doing, and worked through a unique and difficult installation. Great professionalism and a very reasonable price. This company is recommended by Ham Radio Outlet, a 30+ year highly respected company. I recommend it with the highest level. David M. Schiff, W4CLR

Hands down they are the best in town! I have been taking my…read morecars to them for years and years and they never disappointed! You get the best service and you get more than what you paid for in quality and customer service!

I went to Arman's Car audio last week, asking for door speaker and tweeter upgrades…read more I was recommended Alpine type R speakers and kickr tweeters. I paid about $1,100 for parts and labor, for 4 speakers and 2 tweeters. My vehicle's tweeter sizes are actually 3.5" but Arman's car audio recommended and installed 2.5" tweeters. I was charged $200 for the tweeter installation. I was not satisfied with the audio after installation. I was told perhaps it was my stereo causing the lackluster sound, despite my stereo being an Sony 9500es. I was told an amplifier would not help much, and was suggested to install a subwoofer for $900. I declined, and when I arrived home I noticed the rear-right door speaker was not working. Upon inspection, it was visible that the negative and positive cables were switched, so the positive speaker cable was connected to the negative car wire, so it was not installed properly and seems no Quality Check was done as the speaker was not playing sound. Additionally another door speaker sounded off, and I saw that it's cable was not routed behind the stereo, but through it, and causing the wires to be exposed to the chassis of the car, short-shorting the speaker. I would not recommend Arman's Car Audio, and instead suggest another local audio shop like Chavez Electronics

Excellent service. Jose cut and programmed a spare key for my car. He was very efficient and detail…read moreoriented. I appreciated the extra effort he put in to make sure everything worked properly.

Great service! Jose is very knowledgeable. I came to get a spare key for my Lexus ES350 2022. Jose…read morewas able to program the key fob and showed me how to use the skeleton key all within 30mins. I definitely returned again for any keys I need made.

They are the best in town for car audio, lighting and accessories. They Installed a new radio on my…read moretruck, radar scanner and fog lights. So well done that it looks better than factory. Fairly priced and fast delivery.

This is a gem of a place. Way more reasonable than cartunes or other spots. Nu and her husband are…read moreso lovely and Knowledgeable they made a seemingly difficult install very easy and were incredibly fair in their pricing. I highly recommend using Gwinnett sound for all your audio needs.

SOLD MY HOUSE AND HAVE TO CONTINUE TO PAY FOR THIS SERVICE. So please make sure that you are not…read moremoving within the 5 year contract. Do you know what's gonna happen in your life for the next five years? I called and this really nice lady was able to give a monthly discount. I'm still never getting an alarm again, but it was nice she worked with me.

Do NOT switch back to Ackerman. Ackerman used to be a…read moretrustworthy company, but that changed after the owner passed away. When the company changed ownership, my account was sold to ADT without my knowledge. I only found out when I started receiving bills from a different company. When I contacted ADT (my "new company") to ask what was going on, the explanations were vague. Eventually, I received an email saying Ackerman was still operating and encouraging me to switch back. Because I'd had several issues with ADT in the past, I decided to return to Ackerman. Terrible mistake. Basically Ackerman sold my account and then convinced me to buy it back. The representative that came to my home, Natalie, told me I needed a new control panel and other replacement equipment, to the tune of around $1,000. I was also advised not to cancel ADT until an Ackerman tech came out to activate my service, which meant I had to pay both companies for the same month. On top of that, Ackerman charged me two weeks before my service agreement was even scheduled to begin. It's been several months and Natalie (who was supposed to be my point person for Ackerman) will not reposed to me inquires. Based on my experience, if your account has already been transferred to ADT, I would recommend staying put. For me, it wasn't worth the extra cost or frustration.

Today I received excellent service At a phenomenal Rate ! I called Victor and he was able to see me…read morethe same day and help me get my radio working and install a cigarette lighter. The entire experience was amazing I would recommend everyone to come for a great deal and great service

Shoddy, amateur workmanship and no integrity. Not only did they keep my vehicle for days longer…read morethan expected, but they concealed their poor workmanship. Their installation damaged the surrounds on my mid-woofers, costing me $2,167.74 to replace the speakers. According to Cartunes of Atlanta, the damage was caused strictly due to incorrect installation methods. According to the speaker manufacturer, Polk Audio, the speakers could not be repaired. Also, they mounted the crossovers inside the door panels where they were exposed to moisture/water instead of in the cabin, as is customary. Chavez refused to accept any responsibility.