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Chatime

3.5 (42 reviews)
Open • 12:00 pm - 12:00 am (Next day)

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regular size chocolate hazelnut bubble tea
Ashley G.

Yikes! I am not sure if it was because I came here on a Sunday afternoon, or because it was Mothers Day, and everyone was out and craving some bubble tea, but holy cow was it busy in here today! When the hubby and I walked in, there was a line to the back of the store. If I would have known at the beginning that it would have taken 30 minutes to get in and out, I would have left right away. I am not a bubble tea fanatic, but decided to stick it out and see what this place was all about. This place attracts everyone from the everyday hipster to little kids who drag their parents here wanting their bubble tea! I must admit, it's a neat joint and I could totally see this place being a chill place to hang out for a bit, but the vibe was kinda ruined by the wait times. By the time we got to the cash to place our order I was unaware that there was a whole process to it all, with tons of choices that you can add to your drink. Totally understand now why the line moves so slow when its busy. The cashier was super friendly and patient, I even overheard her making recommendations regarding what works well with certain drinks, keeping her composure during the mad house that was in Chatime. I went with just a basic chocolate smoothie (lol, I know, why would I order that when I could get some cool bubble tea?) The hubby on the other hand ordered the chocolate hazelnut bubble tea which I drank pretty much half of because it was pretty addicting and pretty good. We also picked up some macarons, a vanilla one and coffee one. They were OK, but not worth $2.95 in my opinion. We waited another good 10 minutes while our order was being prepared and could not be happier when they called out our number so we could get our drinks and go. If you happen to walk by this place and its not busy, I say check it out, but if it there is a line, be prepared to wait...a long...time...

Regular size roasted milk tea with grass jelly, 30% sugar ("slight sugar"), & regular ice
Amanda B.

Nobody hurt me - I only had my first Chatime experience ever a few months ago with Samantha M. I posted it to my Insta Stories and Chatime Canada called me out and asked me where I've been LOL I wasn't really in the mood for tapioca, so tried grass jelly for the first time with their super popular roasted milk tea. I tend to find bubble tea extremely sweet, but I also didn't want just straight up cold tea, so I tried out 30% sweetness ("slight sugar") with a regular amount of ice. I really enjoyed it! Love that you can choose how much or how little ice and sugar you want, and the stabbing of the straw into the cup is fun :) That being said, we weren't in a rush, so we took our time ordering and hung out for a bit, but it started to get really busy really fast and at one point, the lineup went around the back wall. I'll be honest, I started getting anxious with all of the people and was happy to take my drink to-go. The location that'll be opening soon on Merivale will be the biggest one in Canada, so maybe next time I'll hit that one up, instead. Bonus points: There are outlets near the walls to charge your devices!

Gladys C.

I love Chatime so of course I had to check out the one in Ottawa! Consistent drinks with the ones in Toronto. Love that you can customize the sugar and ice level. My fave drink is the roasted milk tea with grass jelly! They also had a ferrero rocher drink as the holiday special and it was yum! Love the amount of seating and how clean it was in here. Service was a little slow though on a Saturday.

Not the best bubble tea to go to. I have been here multiple times and my order was done wrong in most of them, otherwise I would give them 4/5. This one time I asked for warm bubble tea I got an ice cold one. They do give you a new tho. The variety of tea is very good and the prices are slightly cheaper than in Presotea. They do have some flavours like Qewqew that are really good so it is not a terrible place. Just be very clear with what you want.

Amy N.

I'm so happy Cha Time has FINALLY come to Ottawa. I'm sure everyone agrees that we have been waiting for eons. Chatime has such a vast selection of bubbletea and really is going to step up the bubble tea scene in Chinatown !!! Favs: Taiwan plum green tea Super sour but I love this refreshing drink Roasted rice black tea This is a basic. Must try. Taro smoothie At chatime they use real taro!!! So it appears more white in the color instead of purple. QQ lychee yogurt Just sweet and delightful :) At the cha time chains you're able to customize Ice levels, sugar levels -- which is key!

Stacey V.

Visited Chatime with some friends on a Friday evening. It was very busy so the line-up was quite long and service a bit slow. But we were pleased with the many options from the menu and even more so with the available cakes and macaroons in the glass counter. I had a coconut milk tea with tapioca and it was great! It was the perfect blend of tea and coconut flavour for me. My friends also all enjoyed their bubble tea. One of them had the matcha mille-crepe, and she said she really enjoyed it. My only complain is the music. It was way too loud, it was hard to hear each other chatting. The tables were very basic, the chairs not that comfortable and there was nothing else keeping us there. I would probably drop by to grab a bubble-tea to go in the future, but wouldn't stay to hang out again.

Jonathan L.

Being that I was visiting and looking up places for boba. This place popped in, and was fairly new at the time. What I did know, that they were building a Chatime back from where I live. So I was excited to try this place and the reviews from here sounded very promising. Overall, I wasn't sure on what to pick. There was so many options and I usually opt for a Taro slush or milk tea. But I got the Taro added with coconut I believe. Very something different than what I've tasted. But they also have desserts which are pretty cool too. Nonetheless, it's almost like every boba spot I've been to. Nothing too special or different about it.

Good tea, good time, good company (:
Lauren W.

Went during the week with some co-workers & wasn't busy at all. Service was fast and friendly. I like how they do not leave the ice in your bubble tea though I didn't find they shook mine enough as some of the drink was a bit too warm for my liking. Ive heard the night time staff is better at making the drinks. Also, the decor of the place is extremely cute. Overall, very yummy and would return without a doubt. I've been to chatime locations in Toronto and Vancouver and this location does not disappoint. I'm super happy that Ottawa is starting to up its bubble tea game!

Mill B.

So many varieties of tea, milk tea, slushie and others. Sugar roasted milk tea and aloe honey lemon are very good.

Chatime Pearl Milk Tea. Highly recommended for first timers
Sana U.

Chatime Pearl Milk Tea is highly recommended for first timers. Loved the vibe. Definitely going again :)

I got a taro smoothie with tapioca pearls that tasted different but better from hangout
Ensica A.

So I rate it a 3 STAR me and my friend went today to try it cause hangout was close so we walk in it was beautiful and nice the customer service was fine it got confusing with the order put it was igth my drink was igth and yeah I just didn't like the fact that it took them five minutes to clean up a mess

So damn good, all I could get was an after pic!

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3 years ago

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4 years ago

Totally a great place to grab that Milk Tea boba with our flowers. We love the staff and choices.

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7 years ago

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8 years ago

Waited 30 minutes in line to be told they don't serve my drink anymore. No compensation at the end or anything. Absolutely ridiculous

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6 years ago

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8 years ago

Ottawa first true bubble tea shop, bubble tea , desserts and ambiance , always a good time with good tea!

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9 years ago

Usually worth it. Used to frequent chatime in Toronto. Be expecting at least an hour wait. Usually more on a weekend.

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7 years ago

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CoCo Fresh Tea & Juice

CoCo Fresh Tea & Juice

(23 reviews)

My friend tipped me off about the Canada Day drink, which featured a carnival of toppings. It had…read moretapioca pearls, pudding, grass jelly, coconut jelly, and red bean. When she told me about this special, I had the following day to take advantage of this offer before it disappeared. After a great day shopping, I capped it off by getting a drink from this CoCo Fresh Tea & Juice. Driving over to this location made me cut through a part of Ottawa that I used to spend a lot of time walking around. I used to stay at a hotel at 140 Slater Street and it's still a hotel! I reckon that walking from there to this CoCo would take ten minutes. I parked on Bank Street. It was free parking by the time that I got there after 6 pm, so I was thrilled. If you're there during the daytime, you'll have to pay, which is the only downside to visiting this location. This CoCo is on the northwest corner of Bank Street and Somerset Street West. It looks like a tiny store, but it isn't. It's deep when you walk in. I had the nicest woman help me out. I asked if the Canada Day drink was still available. It was. I got it with less ice. The sugar level was fixed. I paid with a credit card. I tapped and was good. It didn't take long for my drink to be ready. I thanked her and happily headed back to my car. The Canada Day drink is the Three Guys Milk Tea, but two other guys in the form of toppings decided to join in on the fun. I will say that you you love toppings in your bubble tea, this one is for you. One word: hefty! My large cup was a third full of toppings. I thoroughly enjoyed this bubble tea on my birthday. You didn't know what toppings you were going to suck up and enjoy with each sip. The milk tea was a perfect balance of strong tea with the perfect milky consistency that you'd expect from CoCo. The fixed sugar wasn't horrible. I'm guessing that it was at 25%, which I was fine with for someone who generally cuts out the sugar. Frankly, I was stuffed eating dinner and having this Canada Day drink with a built-in meal. I loved it all! I liked visiting this store. I hope to do it again when I'm back. It was great dropping by after rush hour and parking for free as if I was getting away with murder. (281)

Love coming here. Its a tried and true spot. I can always count on them for being consistent with…read moretheir drinks. For $$ value and overall quality, CoCo is hands down my fave bubbletea spot in the city. Service is always efficient and seating and waiting area always looks clean.

Tru Tea - Lychee dragon fruit miracle

Tru Tea

(2 reviews)

So as of February 1, 2023 there was no external signage to the store, so you can easily walk by and…read morenot even know that the business exists. I'm pretty sure they started out as a ghost kitchen business only taking orders from Doordash and Fantuan (neither of which I use) but then I saw them pop up on UberEats so I decided to give them a try. When I went for pickup, I asked if you can also order in-store and the girl working there said "yes." I also asked her if they plan to be a regular bubble tea shop with seating and all, and she said "eventually." This is great! I guess they are just slowly ramping up business. I got the Strawberry Trupioca ($8.35) which only comes in large, and is strawberry puree on top of milk with "trupioca" which is their version of agar bubbles. I ordered no sugar, but the drink was still really sweet, lol. I still liked it though. The puree is made of real strawberries. The trupioca were light and springy and popped a bit in my mouth. Agar bubbles are my favourite topping so I really liked it. I just wish they gave me more, haha. Pickup was quick and efficient. It's in a converted old house and is where Bite This used to be and before that, Kelly's Liquidation. I love that Westboro is getting more bubble tea shops. Street parking only, which is a pain in the area, especially in the winter with snowbanks everywhere.

My daughter surprised me with a bubble tea from Tru Tea a couple of times and it was great. The…read morefirst time, the drink had purple yam, taro, tapioca, barley and creamy foam on top. She said it was called Deluxe Purple Yam drink or something like that. It was so tasty. The drink was creamy and thick. It had real taro paste and the tapioca was soft and chewy, but not enough tapioca, haha. The second time she got me a Taro milk tea with sweet purple rice. I loved the generous amount of real taro. The rice was interesting in the drink, I liked it. The milk tea was creamy. These were better than the bubble tea I can get in Orleans, haha. But at least I can get bubble tea in Orleans now, when I first moved here there were no bubble tea stores here, but that's a different story.

Moo Shu Ice Cream & Kitchen - Vietnamese coffee & brownie ice cream sandwich in packaging

Moo Shu Ice Cream & Kitchen

(111 reviews)

$

Yummy!! Always fun to go and try the new flavours. The new location is spacious (I would say at…read moreleast 5-10 tables for seating) with warm lighting (and strong air conditioning!). There's also a small public square with some benches outside that will absolutely be useful for busy summer nights. My recommendation is to grab an ice cream sandwich bar from one of the freezers where you line up to order - great textures, fresh flavours, and lots of fun. Easy to split with a loved one! Prices are a bit high, but Moo Shu sources local ingredients (with the names of local farms on the flavour signs!), and pays employees a livable wage. It's a great place to stop by and support, while trying a delicious new flavour. Their new location is absolutely a step up :)

It really pains me to write a partially negative review of a really cool place like Moo Shu Ice…read moreCream & Kitchen, but if a flavor is inedible, that's a pretty big deal. I showed up around 9:00 on a random Tuesday and the place was impressively packed. The line was snaking out the door but it moved quickly. I've always been a huge fan of French Onion Soup, so when I saw a flavor called French Onion Scoop, I obviously had to get it. It's not good. The quality of the ice cream itself is top-notch (i.e. it's super creamy) but the flavor is just kind of gross. Plus there's a lot of sautéed onion in there and I think there's a reason onion and ice cream have never been combined before. I ate some of my cup but wound up throwing most of it away. To paraphrase Jeff Goldblum in Jurassic Park, Moo Shu was so preoccupied with whether or not they could make a French Onion Soup inspired ice cream flavor, they didn't stop to think if they should. (I should note I also tried a couple bites of their DunkaMoo's ice cream sandwich and it was really delicious, so obviously they are capable of making an excellent product.)

Chatime - bubbletea - Updated May 2026

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