I've been on a pretty extensive road trip and have made it my duty to stop at nearly every sex shop…read moreI come by to grade them. Upon stumbling onto this establishment, I personally found this to be one of the best sex shops I've encountered so far. The selection of toys was outstanding. I will say it was a little crazy with how many toys they had. The prices were very reasonable. Upon the other shops I've visited this by far has the largest selection of toys. I sometimes got lost trying to find a certain toy and I'd end up finding more of what I was looking for in the wrong place. They are very diligent in checking your ID to make sure you are of age to enter which is great! They don't discriminate either based on race, sex, or how old you looked. They will card you and it's nice to know that everyone gets the treatment. The staff is very nice. Very friendly. They will ask you if you need help and if not they'll leave you to your lonesome. Sometimes a different employee would ask you if you needed help and it isn't there fault as they are looking to help better the customer experience and make your purchase worth it. The store is very clean. A lot of clean organization and no dirt or bugs to worry about. Special shout-out to Rachel. As I was checking out she got excited and was very encouraging, friendly, and made me feel better about myself with purchasing some rather embarrassing items. Such a wonderful display of customer service in an area that is considered taboo to most. Rachel really made the experience all the more better. If I could give it 8/5 stars I would.

Most of the staff is extremely rude in this store and follow you around as if you are stealing, in…read morespite of you not being able to bring in a purse or bags. My purse was clear by the way - not because I wascoming there, but because I am always at sporting events and carry a clear bag. The fat guy at the door say it didn't matter. I didn't fuss. I came back in to shop for a gift. I went there on a Friday night and they had at least 10 people between being on the floor and working the register. Guests came and left, but they were highly overstaffed for the amount of traffic in the store. The staff follows you even after you make a purchase to make sure that you are leaving! The store has a lot of items, which can be overwhelming, especially if you are new there, so if someone says they are just looking and they'll let you know if they have questions - they probably mean it! They made me feel very uncomfortable following me and staring every time I touched something. The fat guy at the door is altogether rude and that's no way to begin a visit. There were a few exceptions to 1 or 2 acceptable attitudes, but this place is run like the county jail!

Clarissa is always awesome and super helpful. My girlfriend and I love this store and always feel…read morewelcome

What a wonderful establishment with a great selection, and a very knowledgeable employee to not…read moreonly answer questions, but has a thorough knowledge of products. Terrific experience! God Bless & Merry Christmas

I am so excited we finally have an Aerie. I used to shop at this store all the time in Texas…read morebecause they have some great sales. On my most recent visit, there was two racks of items that were 60% off. I picked up a cute top that can be worn with leggings for $13. They have a good assortment of bras, underwear, pajamas and some fun beauty items (like the Korean line tonymoly). Looking forward to their spring line coming out so I will definitely be back soon!

Absolutely terrible experience. The workers literally complained about us trying on too many…read morebathing suits while we were still standing in the checkout line. I said I would appreciate if they didn't talk badly about us because we were having difficulties finding swim suits that fit, and the worker just smiled and laughed and didn't apologize. Might as well just order online.

I was referred to Model Bride to find my wedding shoes. Despite walking in with no appointment, the…read morewonderful store manager Lori dropped everything to help me find my dream shoes. Not only did I find my shoes here, she also helped me to find a dress for my rehearsal dinner that made me feel confident (I tried on MANY!) She was so patient throughout the process. I decided to also purchase my rehearsal dinner shoes, jewelry, handbag, and bridesmaids robes here too. I left the store thrilled with my purchases and confident that I could not have found everything I needed before my big day had I not stopped in to ModelBride. Lori's unparalleled customer service did not stop when I left the shop. She called and texted me the following week to ensure the bridesmaids robes were sized and monogrammed correctly. She even offered to steam them for me before the big day! If you are in the Charleston area, ModelBride is the only place you need to go to find everything but the gown.

I came here a year ago just to try on a couple dresses for fun, and was blown away! They have…read moreEVERYTHING a bride needs. I just came back to get rehearsal dinner outfit, hair piece, shoes, earrings, etc. The owner is super sweet and helpful and the store is luxurious and beautiful!! I HIGHLY recommend coming here for any of your bridal needs!!

Great customer service. They really make you feel at home and are quite helpful!…read more Such a great selection for all price brackets. Fun clearances section and deals to boot!

I went in on October 13th during the redemption period of torrid cash. I had 7 to use, a birthday…read morereward and another reward on my account. In store I only wanted to purchase a pair of jeans which was $45.17 after the use of one of the torrid cash. Separate from the instore purchase I was "supposed" to make and online order that was going to be shipped to my apartment here in Charleston. But I told the store manager that because previously I had issues with my address on file (I recently moved from Atlantic city, and prior to that was from Delaware) I was not sure which address was on file. She ASSURED me that it would be fine and the purchase would go through. So she rang up my in store purchase first which went through perfectly then the online one which did not go through due to an address issue. So she had me try MULTIPLE TIMES! Until my torrid credit card (which at the time did not have a balance, which also had a 900 credit limit) declined. The store manager asked if I was sure I had money on my card. Which was very unprofessional. At that time I checked the balance on my card to see all the pending transactions. So she asked if I had a different form of payment for the online. I asked if there was anyway to avoid this if we could just have my online items shipped to the store. She said no because everything was already in the system as ship to home. So she took a gift card and loaded $79.39 onto it and I used my personal credit card and the payment went through immediately onto the gift card. Once the money was on the gift card she tried to use it and the gift card kept saying inactive. So she called help desk and she told me that they said she had to figure out the issue on her own. Which in my opinion was weird. Also where is my money? She then called someone else to help which I am not sure then sent an email. Nothing ever happened on the 13th. So I walked out with only a pair of jeans and my missing almost $80. She took down my information kept the inactive gift card and told me to stop in the next day and speak to Brionna her ASM. When I stopped in the next day and spoke to Brionna she had no idea what was going on and the store manager wasn't even there. Thankfully Adelle was there and has walked in on the backend of everything happening. They had to retrace the steps from the previous day. When they reached out to the store manager she told Brionna that she had given ME the inactive gift card which makes 0 sense because it's inactive and doesn't work!!! So again they couldn't do anything they took down my information for the second time and told me they would email someone and get back to me. On the 23th of October I stopped back in because I still hadn't heard anything and Brionna and Adelle were in and immediately Brinna called the DM and got the authorization to give me my money back. Even though the experience was AWFUL I appreciate workers like Brianna and Adelle. They were able to make the experience less awful. I still haven't heard anything from the store manager and haven't seen her since the 13th.

The staff here is awesome! They helped measure me and brought several styles and options for me to…read moretry to figure out what fit best to get me in the right size. They had lots of styles to choose from and even have a clearance rack in the back with some great deals. I also had my earring fall out here and didn't realize until I got home later that evening. I called as soon as they opened the next day and they went and found it for me and held it for me! I was so appreciative that the staff was willing to do this and I definitely recommend coming to soma for all your intimate wear needs!

If I could give 100 stars I would! Not only did they measure me and find the most comfortable bra I…read morehave ever owned, but all in all it was just a whole lot of fun to be there. The prices are more than reasonable and we didn't get the gross feeling that I've gotten in lingerie shops before from the sales people. I felt so comfortable there like I've been shopping there for years. I guarantee you will leave as happy as I did!

This place is sooo f****** cool. I have a wedding for family coming up and all the choices at…read moreGoodwill are pretty straight forward and boring. I came to Exchange Factor three times this week and it was worth it. I ended up with two dope suit jackets. The service is top notch. Everyone is really kind and chill. Joan, the owner, is amazing. I spoke with Joan a couple of times and she took the time to describe what items she likes to buy from people. The atmosphere is fun with tons of good music playing. Saturday was real fun with lots of folks shopping, but even with several folks shopping people are chill. This isn't Goodwill and you aren't going to find boring pieces here. You'll pay a bit more but it's value buys that will lead to good looks. Charleston is very lucky to have Joan and Exchange Factor.

Whenever I'm looking for something unique, I always find it here. I came in the other day looking…read morefor some items to take to a festival and left with 5 items from inside. My friend found a fun shirt as well so then we went outside and were able to choose 6 items for free amongst the two of us. Honestly, the stuff outside is more picked over, but it's not junk. We picked up some really cool finds that made our haul that much better. I wish I had more time, but I got a punch card filled up so now I can come back and get a discount on my next purchase.

Beautiful store in the heart of the shopping area of C-ton! I had never heard of them before but my…read morefriend from Hilton Head insisted we go inside just to be surrounded by beautiful things. I'm so glad I followed her into this store! And now I know! The name of the store says it all. You could literally have a high tea or bridal shower in this place - it is so stunning inside! It was a hot day and I didn't feel like trying things on but will be more prepared in the future!

Beautiful store, everyone there was so nice and they do have more sizes in the back, don't be…read moreafraid to ask!