Moves can be difficult on a lot of levels - physically, financially, emotionally - and it seems like it's always toughest when one is moving out. Years ago, my friends had to move a store, and they, along with their amateur help, swore they would get professionals next time. Fast forward to 2024, and when it came time to do a more complex and extensive move, we said we'd get a company that would let my friends concentrate on the next chapter of their lives, and without worrying about the transition.
Enter Chase. We had some interactions with them over the years with no problems, so they were a logical place to start. From our first conversation on a brutally cold February morning they let us know we were in good hands. Everyone from the office staff to the management to the guys doing the actual moving were on board with our situation and figured the easiest ways to help us get organized, packed and scheduled as moving day got closer. Responsiveness was amazing - it seemed we'd call and hear back in 15 minutes or less, every time. We were provided enough moving boxes for lamps, pictures and mirrors that we could concentrate on packing and not scrounging for ways to transport the stuff. Our pre-moving contacts meant we had a clear idea of how the move would proceed, where we could help, and, as importantly, where we should stay out of the way. Leading up to moving day, we had zero questions about anything. All we needed to do is to get a good night's sleep beforehand.
If the lead-up went well, moving day went even better. Our three-person crew showed up in a new vehicle that looked like a regular truck but was configured to accommodate the very complex contents going to our new place. For a pretty good sized house to go from filled to empty in less than three hours was nothing short of amazing. The new place was tougher to get through, yet the crew managed to have us set up in even less time. I can report that nothing was damaged or scratched. Everyone was very helpful about placing items exactly where we wanted. Moreover, they left the place immaculate - outside of the boxes we unpacked, one could hardly figure imagine a move had taken place recently.
Chase's rates are about what we projected we would pay and are somewhat better than the average in the area. For what you get in terms of service, responsiveness and general proficiency in moving, Chase is as good an experience as one can find anywhere. My friends are happy in their new place, and I hope they will be for a long while. If, however, they end up moving any time in the future, we know who we want to do the moving for us. read more
