Cancel

    Open app

    Search

    Chase Bank

    3.1 (24 reviews)
    Open 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

    Chase Bank Photos

    You might also consider

    Recommended Reviews - Chase Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The logo.
    Abdullah M.

    The service of the bank is very good. The bankers give a personalized service to each customer.

    CHASE Bank Store Front, Sunnyvale, CA.

    See all

    1 year ago

    Helpful 7
    Thanks 2
    Love this 7
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ali G.
    15
    25
    17

    3 years ago

    The banker that helped me gave great advice for my next visit and I was treated with kindness. I hope to return if I have more trouble.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jacob G.
    28
    68
    95

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Chad C.
    97
    127
    165

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Mystery M.
    360
    843
    82084

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A J.
    143
    355
    134

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nick S.
    27
    15
    423

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    This is my favorite "Chase" branch. The staff are all very nice and make you feel very welcoming!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pou A.
    1
    23
    6

    11 years ago

    nice clean bank. Tellers are super nice. Always greeted by an employee. This is an awesome place to bank.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 3
    Oh no 0

    Ask the Community - Chase Bank

    Review Highlights - Chase Bank

    I've only used the ATM at this Chase location, but it's always been a smooth experience.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Wells Fargo Bank

    Wells Fargo Bank

    (14 reviews)

    I've been using this in-store branch for business checking for the past year. Because of my…read moreschedule, its extended hours (until 7:00 during the week) are vital. The regular branches have much more limited hours - usually until 5:00, 5:30 at the latest - so this branch fills a critical need. Because of its proximity to the Safeway checkout lines, it can feel a bit cramped especially on Friday evenings when their business tends to pick up. There's also only a small desk at which to process checks and fill out deposit slips, so you could find yourself waiting in line for that and then in line again for a teller. For my business checking needs, I've never had a problem. The tellers are knowledgeable and can handle just about any issue that arises. But long discussions about bank fees and additional services are probably better served at a regular branch, because it can be noisy and there's little privacy. Still, for persons like me with relatively inflexible schedules, this place is perfect. And I can always pick up a six-pack on the way out.

    I am not sure why the reviews are so bad. I came in here on a SUNDAY (yep, you heard me) and it was…read moreopen and I was able to get quarters for laundry. Now I only have had one interaction with the teller, to get quarters, but helloooo... it is located in a Safeway so you can get all of your weekend errands done in one location, who wouldn't like that!?! Again, my transaction was fairly simple, 2 rolls of quarters for laundry, so that is pretty hard to mess up.. but I know I will be back again!

    Chase Bank

    Chase Bank

    (17 reviews)

    i went to Chase Sunnyvale today to do a currency exchange. I had a fair amount of foreign currency…read moreI wanted to exchange so was already a bit reluctant about exchange rate fees/spread losses, expecting Chase to take a bit over 10% to do the transaction. I was helped by Mateo, who patiently went through the process with me, including counting my money multiple times to verify that the amounts were correct (note: the bill counter for US bills will miscount the number of bills so make sure to know how much you have beforehand and ask for a hand count verification), and to process it. He was patient and never made me feel pressured or guilty for taking a long time. Afterwards, I got back home and found out I could get a better rate elsewhere by calling around (this would have saved me hundreds of dollars) and so I immediately called Chase Sunnyvale to see if they could reverse the transaction. The woman who picked up the phone helpfully figured out that they could make it happen as long as I came back ASAP with receipts (before the computer was "logged out"). I quickly drove back and was promptly helped by both the woman who answered my phone call and Mateo. They were professional and courteous even though they spent a lot of time for essentially no net transaction. In short, I came away feeling like they cared about me as a customer and weren't concerned about being inconvenienced. Overall, they saved me from feeling upset about myself for not doing more research on exchange options, and that earned my trust and continued good will. I know not all places and not all people would be so willing to help so thank you Mateo and woman whose name I don't know!

    Sucks that I have to pay $10 for a cashiers check when I just paid $3 (at another Chase) to get 3…read morepersonal checks, especially since apparently I have enough money that I can upgrade my account to get the fee waived but I'd need to talk to a banker (not sure why they couldn't just waive the fee then and there) but the teller was kind and explained the "workaround" well. Also, they have treats.

    Chase Bank - banks - Updated May 2026

    Loading...
    Loading...
    Loading...