Christine Ha is an incredible Relationship Manager at this Sunnyvale location. Christine and the team are very customer focused and always looking out the best opportunities for their credit union customers. We've been banking with them for a long time, starting back in our health savings account days to the present, where we do personal and business banking with them. Christine, in particular, has worked with us the last couple of years and has assisted us greatly in managing our assets. We are grateful for everything she does and we are indebted to Tech Cu for their policy of putting the customer first and employing very knowledgeable staff like Christine! read more

Thoroughly satisfied with this Tech CU branch. Whenever I've come, usually during the day, it hasn't been too busy and the longest wait is like less than 10 mins. Someone always greets me and politely say they will get to me soon. The space has cushioned benches along the wall or chairs to wait. The service is courteous and efficient. It feels like personal service, which is refreshing. Keep up the good work! read more

Christine Ha and Jennifer Bassett were very helpful and attentive when it came to refinancing my auto loan. I got a better rate that significantly decreased my payment and it was fast and straightforward. I have rarely needed to wait and email responses have always been prompt. Great customer service, highly recommended! read more

I am writing this review to give kudos to Jennifer Bassett at the Sunnyvale branch, I have been a member of the Credit Union from the late '70s when it was called Frairchild Federal CU. My review is about Jennifer who went on and beyond what an average person would do. She followed through, with calls and emails to solve an issue I had. She deserves a pat on the back for the work she is doing at the very least, I hope she gets recognized for her examplary work she is doing at the Credit Union. Tewfik Mourad (proud member) read more

Diana Guevara is superb she worked extra mile refinancing my 2024 Stingray Corvette . I can rate her more than 5 stars

Christine Ha helped us open an account. We arrived a bit late at 4:30PM ish, and the entire process took over 30 minutes which she told us in the beginning so we had the right expectation. She patiently assisted us and went beyond business hours, we finished around 5:15 pm, even though they close at 5 pm. The other two staff members that day were also very friendly and helpful. Overall, a great first experience with Tech CU! read more

Garrett is such a helper. He took care of us right away when we applied for loan. Tech CU has a good customer service. I am very satisfied with the service. read more

Jen offered outstanding customer service at the Sunnyvale branch, she took care of a notarization need I had shortly before closing, service with smile ! It's cool that I can do this here with my account . I've been a happy customer many years, thank you ! read more

Great service and good rate compared to competitors. The staff is good as well , went to the Milpitas branch. read more

Christine spent the whole morning helping me patiently on my business request. I highly appreciate them and the support I I get from all levels. read more

We like TechCU, but the Sunnyvale location is really is not convenient. Their ATM is all the way in the front of the building, basically when the bank is closed, you have to go around the building to use the ATM. It seems dangerous to walk back with cash to the back of the parking lot! Because of this, we have chosen to go to Cupertino location on DeAnza instead. I wish it would have a standalone building to itself with ATM Conveniently located near parking lot. There are so many empty buildings on Mathilda Ave. .... read more

Jennifer and Christine are so wonderful. They both truly care about their clients and address all of their needs with kindness, patience, and understanding. I take my elderly mother to do her banking at the Sunnyvale branch because she loves seeing Jennifer and Christine. They take their time to explain things to her and go above and beyond to help her. They really are the best at providing high quality clientele service. read more

I have gone to this branch many years. Helpful and knowledgeable staff especially Christine Ha in this branch.

Love coming to this location. All staff is friendly and helpful, especially Jennifer. She helped me with many transactions, ACHs, Certificates, deposits, withdrawals, etc. She is always prompt in helping and getting what you need. She is very pleasant to interact with and chat with while she helps you out. This is the only techcu location I go to nowadays. read more

Sunnyvale branch was awesome today helping get information needed for my daughter's college admission!! Highly recommended credit union.

Had an appt with Garrett for retitling the account. We got there before our appt time and Garrett was available so he worked with us immediately and the process went seamlessly. read more

Christine Ha was very patient and helpful. We appreciate her taking the time to complete the business goals for us.

technology credit union bank located at elcamino street a very good bank. the bank that i have known making a very good and excellent business in service that exceed your expectations they are make feel safe in secure on making business with them.... specially mr beniel chamaky... and ms christine... they are a super star when it comes on costumer service they have a truly genuine attitude and very welcoming upon walking up on that bank... i will highly recommend this bank for anyone many thanks for you guys. thanks for making it so easy for me when it comes on banking busines. read more

Jennifer Bassett (Senior Relationship Banker) was prompt and very helpful throughout the Auto Loan process. Very pleased with the service and would definitely recommend TechCU. read more

Ahh welcome to the exciting world of Credit Unions, but not just any Credit Union, the one that employs one of the best reps Chrstine Ha. I needed a auto loan for a car I had no idea when it would actually come in. Christine helped me along the full process all the way up to me physically sitting in my new car for the first time. She is quick to reply and easy to reach by phone or email. If you are reading this then you probably need Christines help, give her a ring and I am sure she will take care of you 100%. read more

The people at Tech CU are so friendly, kind, helpful and professional. Jen is especially great! She always calls me by name when I come in and does the same for other customers. My husband and I have been with Tech CU for years and we love Jen and the other people there. There are other banks and credit unions closer to our home but we don't want to leave Jen. We don't think we'd find better service anywhere else! read more

Terrible, terrible experience with Tech CU. Opened account not too long ago and started transferring money into it through ACH. They put a limit on the transfer amount so I had to do multiple ACH's. Had some money in. Then trouble came. Couldn't do a wire and then they locked the account. I couldn't even close the account. Why? Because there were multiple ACH's. There were multiple ACH's because you made it so! More then once, I was asked where was the money coming from. I got a sense that I was assumed guilty until proven innocent. I have opened so many accounts at so many banks and I was never treated this way. Then I have a conversation like this: So has the fund cleared? Yes. Then I just want to close my account. No, can't let you do that. Why not? We have some suspicions. What was the basis for that? Well all these transfers coming in. You made me do that because of the transfer limit you put on new account. We understand but still can't let you access money until we have done some review. How long is the review. Call back in a week. Why does it take a week? Money is in the account. I saw it before you locked it and I just want to close the account. I don't want to be Tech CU customer any more. Okay. We call you in 3 business days to let you know. I can't even close my account and no one can tell me when exactly. It is all because I want to build up balance by transferring money from a few accounts (biz and personal). So that makes me suspicious of running a SCAM? So even though fund has cleared? If you are just considering opening an account here, then I suggest you go somewhere. You have choices. It is not worth it. No one called me to say that "Can we understand what your plan is with the account? It is triggering some flags. May be we can help you achieve what you want to do." That would be what I expect a bank/credit union who respects their customers would do. This is not such a credit union/bank. read more

Really cool to see the bank implement advanced technology like Virtual Banking that allows me to do everything for my business through Zoom appointments rather than in person during this pandemic! Everyone is super helpful and it now saves me more time than ever when working from home and not having to go physically down to my local branch read more

Always a friendly branch. However I recently got a new phone and was locked out of my banking app. I went in to sort it out. Christine was super helpful and patient with me while I slowly typed and got things wrong. We got there in the end. Thanks Again Christine at the Sunnyvale Branch! read more

The TechCU was first bank in the United States where I applied for my first credit card, and Jennifer Bassett was so helpful with it. Than, I had approval for my first car loan and I bough a car with TechCU. Also, after closing 30% of my car loan, Jennifer advised me on how to increase my credit card limit. I'm so pleased to work with Jennifer, she always extremely reliable, polite, responsible and so attentive to details. She always helps me with all of my questions that I have through the email. I work and I will continue to work with Jennifer. She's the best manager. I would highly recommend to work with her. read more

been banking here for a few years and love it! The staff is super friendly remember your name and even chat with you about your weekend plans or how your last adventure went. They're helpful and answer all your questions. Big shout out to Jennifer, she's awesome! Forget the big banks, this place feels like family. Highly recommend. read more

Refinanced my car loan with TechCU. Christine has been extremely responsive and professional throughout the whole process and everything was done properly and in a timely manner. Very happy with the service provided and would def recommend them. read more

I reached out to TechCU team, looking at the auto loan rates. This was via their online application. With in 4 days, they reached out to me and Jennifer assisted us with getting pre-qualified. She took time in explaining the procedure, made sure application is processed with in time from the under-writers wing. At the dealership, it was really smooth and financial advisor/manager was able to connect to TechCU via CUDL (Credit Union Direct Lending). Excellent customer service and I highly recommend to bank with TechCU. They offered great rate and ensured everything went smooth. read more

I'm a customer of TechCU for over 20 years but I've done most of the banking online. I just found out about this branch location in Sunnyvale through Yelp !!! I came in to get my bank card reinstated (I have a old card), transfer out funds from a CD account and withdraw some cash. I walked in and input my name and purpose of the bank visit in the kiosk machine (take 10 seconds for the input). Waited less than 3 minutes and I was helped with everything I came in for (this was around 1pm on a weekday) The lady helped me (Sneha) is very nice and always with a big smile. She got me a new debit card with new pin, scheduled the funds transfer out once the CD is matured in 2 months and got me specific cash dominations I needed. All done in less than 15 minutes. Thank you for the impeccable service !!! I'm a very happy customer. Hope this review brings more customers to this TechCU branch in Sunnyvale. read more

Technology Credit Union - Entrance to TechCU in Sunnyvale - Banks & Credit Unions Near Me - Sunnyvale, California

Jennifer is the very very best. She is thoughtful. She is amazing. You can ask her any questions she will help you.She gives me the best advice and works the hardest for me. read more

Met an amazing women named Candy when I came to techcu to get a new debit card. Not only was she fast and efficient, I had a wonderful conversation w/ her. To have such a pleasure speaking w/ a stranger is a great way to start off your day. She was so kind and also caring. Def makes coming to a bank branch more comfortable and at ease. We need more people like her in customer service or in the world in general. :) read more

Thank you Christine Ha for the wonderful experience. You made the process really easy. Kudos to you for such a great service.

Had a great experience here opening a new student account. Hoda helped me figure out how to unfreeze my credit for the new account and got me a new debit card when I didn't realize mine had expired. Had to go in twice because I was missing some information and I didn't have to wait at all. read more

Got my car loan refi with TechCU. Garrett and Josh at the Sunnyvale office are great and made this process surprisingly fast and easy - I got the oan and everything set up online within 1 day after the approval. Thanks alot! read more

After ten days calling online bonking problem I decided to visit Credit Union in Sunnyvale for help. I am glad I did. Garrett Balco manage my issue and restated my confidence to my to my Credit Union banking practices. Thank you Garrett for your service. I wish they will have your quality banker for online banking: paying attention to all details and restore customer confidence. Aykanysh Anoush Aleksanyan. read more

Jennifer is one of the most helpful people I have ever met. She patiently helped us end to end with our auto loan and answered all our queries throughout the process. She also kept us posted about the progress throughout the process. I briefly interacted with other employees at the branch, and they were great too. We got the best available market rates and fantastic service. What else could we ask for? read more

I came in to the Sunnyvale branch with a question about lienholder on my cAr title. I spoke to Sneha sawant at the branch.She was prompt enough to check the status and explain the same to me. A very friendly but professional person. She also informed me about special employer benefits for me. Overall a great experience. I would recommend folks to check their offers. read more

I have been banking with TCU for over 30 years! I have used the whole gamut of their services. My most recent transaction was to obtain a loan to buy out my auto lease. Nicole Gray took care of the whole transaction from start to end! She saved me a $1,000 which is what most dealerships charge for an unnecessary inspection before they will let you buyout your lease! read more

Christine Ha was very good through out the long loan process. Christine sent us constant updates as to where we were in the process. We are very happy with Christine. read more

Been with Tech CU for over 30 years and was happy till this year. Their online system has eroded to the point of being totally useless. 80% of the time, the system is down or very very slow. Trying to do bill pay, money transfers or just checking my balance is impossible. What's the point in going paperless if you have to drive to the bank for any transaction. I plan to close all my accounts as soon as I can. read more