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PremierOne Credit Union

4.0 (35 reviews)
Open 10:00 am - 5:00 pm

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3 months ago

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9 months ago

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2 years ago

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2 years ago

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2 years ago

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Janice J.

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3 years ago

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Janice J.

Hi Linda H., thank you for the 5-star review and comment.

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2 years ago

I know my money is SAFE at this bank!! Friendly people great service! The lines are fast ALL START from me!

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2 years ago

Lady who helped us was pretty chill, she helped get everthibg set up and i was on my merry way thank you karan

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5 years ago

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2 years ago

This place is no good customer service is no good they hang up on you and they are not friendly I would not recommend this place

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7 years ago

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7 years ago

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Lucy H.

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5 years ago

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4 years ago

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Janice J.

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6 years ago

Best bank, thanks Leon for all your hard work well appreciated after my money was stolen from my account. You figured it out

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Janice J.

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4 years ago

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9 years ago

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Janice J.

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8 years ago

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Janice J.

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5 years ago

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Janice J.

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4 years ago

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Janice J.

Hi Cheryl A., thank you for your 5-Star review.

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8 years ago

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Janice J.

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10 years ago

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8 years ago

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5 years ago

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11 years ago

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8 years ago

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Janice J.

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5 years ago

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7 years ago

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Janice J.

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7 years ago

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8 years ago

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9 years ago

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8 years ago

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10 years ago

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Review Highlights - PremierOne Credit Union

I ended up unintentionally and spur of the moment buying my car last Friday and called Sukhoon the next day.

Mentioned in 7 reviews

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(14 reviews)

I've been using this in-store branch for business checking for the past year. Because of my…read moreschedule, its extended hours (until 7:00 during the week) are vital. The regular branches have much more limited hours - usually until 5:00, 5:30 at the latest - so this branch fills a critical need. Because of its proximity to the Safeway checkout lines, it can feel a bit cramped especially on Friday evenings when their business tends to pick up. There's also only a small desk at which to process checks and fill out deposit slips, so you could find yourself waiting in line for that and then in line again for a teller. For my business checking needs, I've never had a problem. The tellers are knowledgeable and can handle just about any issue that arises. But long discussions about bank fees and additional services are probably better served at a regular branch, because it can be noisy and there's little privacy. Still, for persons like me with relatively inflexible schedules, this place is perfect. And I can always pick up a six-pack on the way out.

I am not sure why the reviews are so bad. I came in here on a SUNDAY (yep, you heard me) and it was…read moreopen and I was able to get quarters for laundry. Now I only have had one interaction with the teller, to get quarters, but helloooo... it is located in a Safeway so you can get all of your weekend errands done in one location, who wouldn't like that!?! Again, my transaction was fairly simple, 2 rolls of quarters for laundry, so that is pretty hard to mess up.. but I know I will be back again!

Chase Bank

Chase Bank

(17 reviews)

i went to Chase Sunnyvale today to do a currency exchange. I had a fair amount of foreign currency…read moreI wanted to exchange so was already a bit reluctant about exchange rate fees/spread losses, expecting Chase to take a bit over 10% to do the transaction. I was helped by Mateo, who patiently went through the process with me, including counting my money multiple times to verify that the amounts were correct (note: the bill counter for US bills will miscount the number of bills so make sure to know how much you have beforehand and ask for a hand count verification), and to process it. He was patient and never made me feel pressured or guilty for taking a long time. Afterwards, I got back home and found out I could get a better rate elsewhere by calling around (this would have saved me hundreds of dollars) and so I immediately called Chase Sunnyvale to see if they could reverse the transaction. The woman who picked up the phone helpfully figured out that they could make it happen as long as I came back ASAP with receipts (before the computer was "logged out"). I quickly drove back and was promptly helped by both the woman who answered my phone call and Mateo. They were professional and courteous even though they spent a lot of time for essentially no net transaction. In short, I came away feeling like they cared about me as a customer and weren't concerned about being inconvenienced. Overall, they saved me from feeling upset about myself for not doing more research on exchange options, and that earned my trust and continued good will. I know not all places and not all people would be so willing to help so thank you Mateo and woman whose name I don't know!

Sucks that I have to pay $10 for a cashiers check when I just paid $3 (at another Chase) to get 3…read morepersonal checks, especially since apparently I have enough money that I can upgrade my account to get the fee waived but I'd need to talk to a banker (not sure why they couldn't just waive the fee then and there) but the teller was kind and explained the "workaround" well. Also, they have treats.

Chase Bank - The logo.

Chase Bank

(24 reviews)

I've only used the ATM at this Chase location, but it's always been a smooth experience. There's…read moreplenty of parking available, and the ATM has always been stocked with cash when I've needed it.

Have been doing business at this branch for close to 15 years, its always been pretty inconsistent…read moreexperience. The staff here do not know how to service customer needs, let alone problem solving. I usually avoid the in-person if I can do the transaction at the ATM outside or online and only go inside after postponing the visit a few times I think they staff bottom of the barrel associates or new recruits here. - If your tax return check is made to you and your spouse: Some years they accept it, and some years the clerk's eyes start spinning and you can see them twisting into a pretzel, gasping for air before saying its not possible unless both individuals are present and offer two forms of Ids or have a joint account. All this moronic drill for a deposit. not withdrawal! I've found a way around this whole stupidity. Use the front ATM for depositing the joint refund check and not suffer the idiots inside! - I was there today for a 5 mins job of servicing my son's UTMA account as he just turned 18. The staff were uncooperative and sighted they have appointments and come back later. And spent time arguing for over 10 mins and could have helped me during that time. Their staff at the counters are strictly for performing the tasks that an ATM does + issuing cashier check. Nothing else. I turns out they can do one more thing: closing the account (another 5 mins job!), which I was able to do and deposited the proceeds to my son's other account. Guess where?at the front ATM!

PremierOne Credit Union - banks - Updated May 2026

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