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    Chase Bank

    3.3 (6 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (5 reviews)

    My family scheduled an appointment to review our Mother's accounts when my sister was in town as…read moreshe lives in another state and was visiting for a short while. Our usual agent was on vacation for when we wished to have this review only because our sister was visiting. We were told that we could and would meet with a manager for our appointment since the usual agent was on vacation. When we arrived the teller asked if she could answer our questions, and she probed as to what questions needed answered, but we opted to wait for our appointment since we had one even though she made it clear that the review would be unnecessary until the CD's were due.. We did arrived ahead of our appointment time and still had to wait as there was no employees insight at the branch to help answer our questions even though we scheduled an appointment. Finally in the waiting lobby a man finally approached us. He did not introduce himself and did not offer us to go to an office to discuss our affairs and he stood over us in the lobby as if he didn't care what question we had. We had to ask him for his name and he said he was Jodie. He made us feel as if was wasting his time as there was nothing we he could do to help us. As when we were leaving Jodie looked at the teller and thy were laughing and we thought they were laughing at us. This experience has left our entire family wonder if we should be banking at Bank of America or if we need to be moving on to a bank that has better customer service and a staff that could accommodate our needs. Very sad experience visiting the bank of america in Sun Lakes, AZ

    Bank of America used ot offer a single digit fixed rate of interest credit card to college students…read morein 1995. It was a Visa for 9.9% and Sylvia Coats ran the program. This was right before the merger with NationsBank in North Carolina. Today its 15%, 18%, 21%, 24% and rising as I write this I cited this bank as once being awesome while it was directed by Sylvia Coats (particularly for the college undergrad program). But then it got aquited. This list of businesses get ruined / will be ruined when they're bought by a bigger entity. Nations Bank bought b of A. It made this list http://www.yelp.com/list/businesses-that-will-be-ruined-when-they-sell-pasadena For regulators that believed mergers savings would be passed onto the consumer I have another Yelp review of the OCC. It is the hiLarryAss review I wrote of the OCC (Office of Comptroller of Currency) its also at 1825 Buckeye Road

    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (6 reviews)

    Bring back your old tellers please! New teller was terrible…read more Didn't care for the service today Explain to me how it's paperless when you have to print paper slips for me to verify the bank accounts when you could have just let me write a slip out so I don't have to go back and forth to confirm with you....in the end you still need to look at my note. I've never had this much annoyance and hassle when I wrote it out withdrawal slip. It's stated clearly to teller what I want done. I just dont care for the overconfident, you are right and the know it all attitude I didn't care for the comments neither. It was annoying and irritating. She needs to go.

    Just wanted to put in a nice review for a banker here named Blake Wickert. Recently was caught up…read morein a scam and got my account restricted. He helped me tremendously. He did not simply accept that nothing could be done to help me at the time. He went above and beyond the call of duty to get me new accounts, get my old accounts closed, regained my online access to my accounts, and gave me great timelines for when everything would be perfect again. He was personable and patient and non judgemental. He called several help lines in order to get me all the information I needed and even helped me enroll in free credit journey, helped me set up my autosave and and showed me how to more easily add my bank card to my digital wallet. It took around two hours and I appreciate his help so so much. -Lola

    Desert Financial Credit Union

    Desert Financial Credit Union

    (4 reviews)

    I have been to many branches and always get a smile and excellent service . The teller is often…read moreable to answer questions without waiting for a csr. No hidden fees, non of the garbage my husband hears at Chase! Love my Credit Union

    Been a member for over 25 years. Gone downhill quickly in last 10 years. The last year has been…read moreABSOLUTELY AWFUL. They communicate their changes with little to no notice. Be prepared to run into many a headache accessing their online banking. They will update things without any notice to their customers. You will go to log in and your account can't be found to even do anything. You are basically held hostage trying to get into your account. Plan on spending 1 1/2 hours on the phone waiting because they are busy, and another 30-45 minutes to set everything up again. Then, you'll want to brace yourself, because they will lock you out again,a couple months later. Their system doesn't tell you you need to create a new password , it tells you they can't locate your account. Reality is they added a new password requirement. And the Desert Financial madness continues. It's called deja vu people! Speaking of the incompetence...how hard is it to email or mail notifications to customers? Or even post some sort of notice on their website since their system can't notify people as to what the error really is? ...unthought of concepts to them apparently! Guessing that's why they changed their name recently from Desert Schools to this Desert Financial- they have got to distance themselves from the ramifications. Unless you have lots of time to waste trying to access YOUR money - Customer beware!!! Desert Disaster Financial is more like it!

    Chase Bank - banks - Updated May 2026

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