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    Updated 1 week ago

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    1 year ago

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    Marketing T.

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    1 year ago

    Great customer and online services available via their website and functional mobile app. Big bank experience w/o big bank expense.

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    Marketing T.

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    5 years ago

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    2 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    Marketing T.

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    6 years ago

    Just ended a phone call with Brad at Midfirst, he provided excellent customer service. Thanks Brad

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    Chase Bank

    Chase Bank

    2.1
    (27 reviews)

    Update: David Boone…read moreis a true hard working and caring professional. He has been incredibly knowledgeable and helpful for my entire family and I. We are truly grateful to have met David as he has gone above and beyond to provide excellent customer service and assistance. Chase needs to promote David, and have all the employees train with David so they can also provide excellent customer service to ALL Chase customers & guests! Thank you, David!!

    We recently had a larger check deposited which we knew would take a extra day to clear due to the…read moreholiday. It cleared after midnight this morning but with that said we had funds already in the account previously so either way we had no issue waiting. Now it's 6pm and we are negative several thousand dollars. When we called the first time the rep said the check was returned due to discrepancy. Okay but even then we should still have what we already had in the account available. The rep wrote it off as "we made several payments the day before and that's why it's negative" which was absolutely wrong. We hung up and recalculated the payments we made and it left us with the amount we already knew was in there. I called back again and the rep Carlos said they reversed the check to hold for the same reason the previous rep stated. I asked him why they doubled the amount of the check because they technically took the money back twice. He said they do that to hold and it should clear over night. Here's my issue. What if I was at dinner or the store and that was my only means to pay. They took double the funds rather than the original amount to hold. That makes absolutely no sense. This has me irrate. I want real answers and not the customer service answers.

    Desert Financial Credit Union

    Desert Financial Credit Union

    3.7
    (3 reviews)

    I would like to alert the public about a terrible business practice being done by dessert financial…read morethat has left myself and 2 other families literally homeless. They act like you are doing a loan with them but are outsourcing all FHA loans through a company called NewRez to actually do all processing and underwriting. We have been working with Cory Talbert at Desert financial Who advised all parties loans had gone through. We all moved out out of our homes only to find out the loan was not processed at all. This left us with U-Haul's packed up and no Home to live in. instead of rectifying the solution he asked for another three week extension. Upon the clothes of the three week extension, May 22, we were alerted that they underwriting still had not completed processing the loan efforts and we were stuck again, not knowing anything other than it's not his fault and they outsourced to NewRez. This Company also fails to respond or take responsibility accountability. We are all still homeless with no concrete closed date provided. I'm gonna recommend anyone that I know to stay away from these two companies as they are not reliable and will end up costing me money in the long run.

    Went in to sign up for a new account. The person who helped (Lily) me was very nice and sweet. She…read moreexplained everything to me, went over any options I might like to add and made sure to answer all my questions. At the end she told me they do follow up calls to make sure everything is going ok. I missed her first call and keep forgetting to call back. So far I'm very happy with this place. So glad I found this stand alone as mostly I only see this bank inside grocery stores and I didn't want an experience like that.

    MidFirst Bank - banks - Updated July 2026

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