Most of the tellers are great. Personal bankers @ peotone are atrocious & lack common decency…read more Management is responsive. Doesn't offer online services -compared to larger banks. Mobile deposit NEVER works

Since Peotone Bank closed, this is the only route to go for banking. Customer service is…read moreoutstanding and they actually answer the telephone.

I come here to pay bills and I'm usually in and out in like 5 minutes. There is never a line and…read morethe parking is easy to find. The people who work here are very patience and diligence in what they do. I have never seen them make a mistake.

Branch Manager JOEL was unbelievably helpful! They assisted…read moreus at every turn! They will keep us as customers!

A horrible branch that will soon be busey bank.One teller has a huge attitude and treats long time…read moreM&M customers like garbage.The other tellers are ok but miserable and short staffed always.Also the policies of busey bank are not customer oriented and deliver a bad banking experience.I recommend you avoid this bank and branch and never deal with this bank to handle your banking needs.Even cashing a check costs $8 even if it's their own check which is highly ignorant to any customer and customer service to bring in any new customers.They will close your account without notice and keep your personal information on file against your lawful right to not have on file.This bank is horrible and the teller should be greeting and nice to customers not display an attitude towards any customer.Do not bank here they should be shut down as a bank company highly unprofessiona!!!!

Great bank with some of the best service I have had from a bank. If they where bigger and had more…read morelocations I would have stayed with them. But if locations are not a problem go with this bank

The best bank around. Great staff, friendly and knowledgeable.read more

This bank is close to my building and I had a delivery due shortly when I realized I didn't have…read morecash on hand to tip the drivers. Grabbed a roll of quarters to exchange for the cash and ran into this spot. They were empty except for the three women working behind various desks. They said that they wouldn't help me because I didn't have an account with them. Ok, I guess... Then, they proceeded to passive-aggressively point out the signs by the front. I said it seemed like a rule that a manager could override, and that is pay for them to make change. They again referred to the sign. After I explained that I'm a disabled vet, and my neurological issues make it difficult to read long signs quickly as one would while passing by, they essentially explained that it was my own issue and that they don't help people without an account. Ok... But, did they need to clown me for being disabled?... That part was a little excessive. But, admittedly, it wasn't completely unfunny afterward when I thought about how they were talking to me slow and loud as if I was either dumb, or didn't completely understand the language. It would have only been better if they tried to use their hands to draw out what they were saying. Hahaha. Anyway, walked into the Bank of America across the street and they helped with no questions. Out of appreciation, have since given Bank of America a few of my accounts for tenant's security deposits. It's always my intention to support the little guys and any sort of independent businesses. But, don't really care much what happens to Loomis Federal Savings and Loan.

They use an automated AI bot when you call in. It's very hard to get someone on the phone. I will…read morebe closing out my account and never doing business with them again. It's so sad that nearly every company makes it very hard to get help when you need it.

Mrs. Avila has been immeasurably patient and professional with all my questions. Thank you so much…read morefor amazing customer service, even when I'm not at my best.

Susie was so nice. It is a pleasure coming to this bank. The people are so warm and friendly…read more They really make you feel at home. I look forward to my next visit. I come out of my way from Plainfield to bank here.

Best bank. Just like the old days where customer service was a way of life. Today I worked with…read moreSonia on a home equity loan. She actually drove to my office to pick up some documents I had forgotten. She timely called and moved the process along efficiently. That is why this bank is MY BANK.

Subpar Experience with Republic Bank in Chicago. I advise against utilizing Republic Bank in…read moreChicago. Due to my father's longstanding relationship with the bank since the 1960s, I have had to maintain ties with them. Unfortunately, they have consistently created obstacles and delays throughout my interactions with them, initially as power of attorney and currently as trustee of my father's estate. In contrast, managing my father's other bank accounts has been a seamless process. Republic Bank of Chicago has turned even the most mundane tasks into arduous challenges marked by multiple delays.Republic Bank of Chicago

I once had a safety deposit back here since I lived two doors down. I totally enjoyed the people…read morehere, always professional and always nice to customers. I can definitely have a friendship with some of the workers. The ATM was situated right off the alley and that was kind of weird. Although I lived two doors down, people would definitely feel strange when my neighbors (who were the most wonderful people ever) were in their garage since it was right off near the ATM. There, a short and to the point review. Wow, that never happens with me!