I enjoy banking at Bank of America. They listen and are so compassionate. Once you call they e…read moreresolve your issues.

A horrible branch that will soon be busey bank.One teller has a huge attitude and treats long time…read moreM&M customers like garbage.The other tellers are ok but miserable and short staffed always.Also the policies of busey bank are not customer oriented and deliver a bad banking experience.I recommend you avoid this bank and branch and never deal with this bank to handle your banking needs.Even cashing a check costs $8 even if it's their own check which is highly ignorant to any customer and customer service to bring in any new customers.They will close your account without notice and keep your personal information on file against your lawful right to not have on file.This bank is horrible and the teller should be greeting and nice to customers not display an attitude towards any customer.Do not bank here they should be shut down as a bank company highly unprofessiona!!!!

Great bank with some of the best service I have had from a bank. If they where bigger and had more…read morelocations I would have stayed with them. But if locations are not a problem go with this bank

When your card is locked to block certain transactions full time not when the bank chooses so I…read morewent in circles with my local bank and customer service with these guys, my local bank says my card is locked and that what is reflected on my banking app 1-800 customer service says my card is active And no one can admit to something went wrong on the banks end just a circle jerk of bullshit over the phone. Never again.

Staff always go the extra mile to make sure our needs are met. Much easier to accomplish banking…read moreneeds than trying to work with one of the major banks.

Ben Sisk and Tom McLaughlin are great financial advisors and helped me get my portfolio back on…read moretrack after a very bad experience with another advisor who lost me a ton of money. Very polite, friendly and knowledgeable and explain everything in layman's terms. I have recommended their team to many friends and family

Overall a very good experience Nice facility with friendly…read morestaff. Was helpful with helping me take care of my business Only missed 5 stars ,( would have liked to give 4.5 stars) Things went slow and had to return to the bank because of an error made by banker But still a nice experience

Maria at this branch was beyond helpful and incredibly patient. I was trying to set up bill pay,…read moreand it was incredibly frustrating. She not only sat with me to make sure my online banking worked and gave me a charger to plug my device in I was using, but she also empathized with me on my situation since it was incredibly time sensitive. This is not my home branch, but I would go out of my way to work with this location and employees again.

Mandy provided excellent customer service and does every time I reach out. We have been with this…read moreagency for over ten years now and they are always willing to work with us.

Sold house, told them when to stop the homeowners, they did it a month early, 3 months later still…read morewaiting to get a refund check from them, and guess what Today i got a bill from them saying I own them money for the homeowners. I dont trust them. Worst agent office I have ever ran across.

Was referred here by friends as the place to go too for a credit union to go too about financing a…read morecar. I got connected to Sarah F. Who was eager to help me out. Her emails discussing the process, getting approved, the rates offered and answering various questions that I had were all well detailed. The building is right off the highway and looks gorgeous. Getting the check was easy and I actually thought this would be a much bigger pain. Highly reccomend checking this credit union

Have been a loyal customer for years. Several months ahead on loan, never missed a payment. Got in…read morea bind and needed a new vehicle. Gave insane stipulations and treated me like I was a poor customer. Will NEVER do business here again.

She has a very relaxed demeanor and is very knowledgeable about commercial truck and commercial…read moreauto insurance.