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BMO Harris Bank - Plainfield

BMO Harris Bank - Plainfield

(4 reviews)

Went in there after my mom's passing. Told the woman my Dad who had dementia needed to know a few…read morethings, did we need to take my mom off account? a CD mature date?. I was told to go sit elsewhere since I was not on the account she felt I was leading him. I said his wife of 64 years just died and he has dementia. She said she had his best interest in mind and I (his daughter of 63 years) was told he couldn't do anything as long as I was there. I said I'd like to speak to someone else, as this was not going to be productive. She said she was the bank manager (Ana Holinger). We left the bank my dad shaking he was so mad, and I in tears from this horrible and frustrating experience.

Stopped to cash a check in drive-up. I opened the canister and something sharp on the lid cut my…read morethumb. I informed the girl who greeted me on the intercom and asked for a bandaid. I had hand sanitizer thank God ...who knows how many germs are on those things, or how many other people may have already cut themselves. While waiting for my money and bandaid I waited for the blood to stop but it took longer than I was comfortable with so I asked the girl to document what happened and I took a few pictures. The 2 girls inside kept looking at each other like I was insane. I informed them my job requires extreme finger dexterity and this not only will cause a few days of pain ( (I'm sure I'll live) but it needed to be addressed. I did not appreciate their attitude. I also had asked for small bill's and DID NOT get what I asked for.

Fifth Third Bank - banks - Updated May 2026

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