I was a customer for years, paid all the fees and cost and when it came time to take an updated…read moreloan it could not get done. It was a total waist of time. Avoid everyone at this location as this is a waist of your time as they are unable to get it done. Five different people sending emails and still not done after 30 days... Walked int PNC and I'm done in a week for a lower rate. I was paying TD BANK FEES for years for no reason. AVOID AVOID AVOID

Terrible service by management. It takes forever to fix any issues. I run a business and I can see…read morethe difference of this location compared to other locations . It's closest to my business but I usually have go to a location further away because they never make it easy . Customer service is very poor by the management here . They don't appreciate their customers , don't offer any of their new services and resolving any issues takes forever.. while other locations are friendly and quick to offer solutions .

Valley bank in Oakland is a bank with exceptional customer service. The Tellers and the Manager…read morehave ALWAYS been polite, professional, friendly and extremely helpful with anything I have needed. I would highly recommend using Valley in Oakland. Julia Burdge

Now they have no late hours on Thursday night or any other. No warning or posts on their Website…read moreplus nothing's open not even Waldwick even though it says Thursday open to 6 also. New stupid policies from the same idiot management that used to have a greeter like Walmart except the branch is as large as a Shoebox. Stupid BS

Had a very good experience here!! The teller was very nice (and funny)and my transaction was quick…read moreand easy. I was greeted at the entrance by other employees and directed politely on where to go to get the help I needed. I'll definitely be going to this branch more often. Convenient and a quick in and out on my way to work!

Worst branch ever. One particular teller is slow as molasses. Been there forever. Cash deposits…read morerequire a text mash to be answered. Just wildly wildly inefficient

Standard bank branch and friendly staff, helps with thing and have a notary if you need one but…read moreneed to have a TD account. Spacious and space to wait, sometimes it gets busy

Talked to a manager once about reversing a silly $25 fee, he pretty much laughed at me. I guess…read morethats what you get with a bank in a upper class town. I guess my account was small potatoes. He made me feel that way.

Michael at chase was extremely rude and unprofessional. Very disrespectful and gave extremely poor…read morecustomer service. Should not be working in the customer service Industry with such a poor attitude.

I opened my first account at Glen Rock Savings Bank (whose current headquarters are at 175 Rock…read moreRoad in Glen Rock, NJ) when I was just a boy--some 60 years ago. In six decades with this bank (which has also served my parents, my siblings and their children), I've never had a problem of any sort. (And that's extremely rare in life; the consistently good service that they provide should not be taken for granted.) It's a model of what a bank should be. The people here are unfailingly kind, courteous, professional, and friendly (in a nice, small-town sort of way). They know who I am. They're smart and flexible. And can offer good advice when needed. The bank has grown a bit since I was a boy, with branches in two other towns (Hawthorne and West Orange), but it retains its appealing neighborhood feel, and its independence as a successful local business. (It has not been gobbled up by some larger bank.) I do business with various banks. But this is, by far, my favorite--very well-run. And they deal with people well. I'll always keep an account here.

I began using this bank after getting exhausted of big banks insane fees and rules. It's the…read moreperfect small town bank. They are extremely courteous and helpful. I'm talking way above and beyond!! Hours are spot on. I never had an issue going there and not being able to conduct business. I would admit, I am slightly nervous now that they sold to another, larger bank after being in the game for way over the 25 years I've worked in town. I'm keeping my fingers crossed that things don't change for the worse.

Left TD Bank and B of A and moved everything to Atlantic Stewardship Bank. While the local branch…read moreis terrific Columbia's online and customer service ripped a page out of B of A's book of providing a poor customer experience. I'd recommend hunting around for another local bank.