Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.

I am a new customer and I wish to commend the Spectrum employee who helped me select a phone,…read moretransfer from another carrier, and set up the phone. Von Goodwin is calm, knowledgeable, and skilled in mobile services and customer support. I enjoyed working with her and am learning my new device and IOS. I recommend Von at Spectrum on Woodruff Road in Greenville, South Carolina.

One of the most maddeningly inefficient places I've ever experienced. I literally waited in line…read morefor TWO HOURS just to close my account and turn the equipment in. The employees (the few that were there) are friendly enough, but seem totally disinterested in moving things along efficiently. Glad to be done with Spectrum.

I was a customer 10 years originally we left because another provider had faster service but then I…read moreremembered how horrible any interaction is with them. We were charged a full billing cycle plus a fee (no one could explain what that was) for one day of service. I asked to speak to the supervisor thinking they would make the adjustment since this is clearly a billing error. Not only did the representatives tell me the supervisor wouldn't do anything, the supervisor didn't do anything. In comparison the Internet provider we now have refunds a day of service if your Internet happens to go out for a day. It doesn't charge you for a month for one day of service. Great job Charter, no wonder everybody is leaving.

They are horribly slow... 18 people waiting, two associates attending and the person at the door…read moreinviting people to leave and try another time.. they assume people have nothing to do in their day.., this was just for a pick up of a router after having joined as new customer this provider last night . I'm wasting the entire morning just for a pick up which should be an easy, smooth and fast task. The person at the door was even dire to tell me to pay for the delivery and wait home for the router... this is worst I could ever expect. What a gem of customer service and this is just the beginning

My 2018 Macbook Pro would not start. Black screen of failure. The Apple store told me it "probably…read morehad a logic board failure and would need to be replaced," and that i would need to spend thousands on forensic data recovery. IRevive told me that they would take a look inside and if they couldn't fix it there would be no charge. They repaired a capacitor on the fan circuit and replaced the battery which fixed the problem 100%. Instead of paying thousands for a new macbook, I spent less than $500 to fix my existing one. It runs as good as new. These folks know how all those tiny components on your apple circuit boards work, and they know how to fix them. They are kind and honest. If I could give them 6 stars I would.

Apple fans I…read morehighly recommend https://irevive.com/ in Greenville, SC. Very convenient, excellent service, fast Apple update! Thank you!

Called I.T to troubleshoot 1 Cable Box. I.T Rep troubleshoot the 1 box and in the meantime…read morecompletely jacked up the devices for the remaining 4 boxes. Now, there's a black screen.. no picture...no sound! I have been on the phone with I.T for about 2 hours! I have requested to speak to a Supervisor and was advised a Supervisor is not available. Fucking Ridiculous!

as I was trying to leave a lost service tech parked on my property asking me for directions, later…read morewhen I got home I found out his truck left giant deep ruts, as it had rained a lot the night before. I called and filed a claim, was told I would hear back in 10 days, no one called, of course, so I filed a complaint with BBB and found out AT&T doesn't care that they damage your property, they will not fix it and basically call you a liar. The so called executive office that called me even said they do not fix tire ruts in yards......like idiot your lost employee parked in my yard , damaged it and I wasn't even the one that was getting the service and now you won't fix it. Seriously it would take some dirt and maybe a half hour to fix! Like are you even kidding me. This place is a joke. Can't even make it right. HORRIBLE COMPANY!

Despite all the complaints we hear about fees, services, customer service and more, my experience…read moretoday was STELLAR! My phone charger would NOT go into its port. My battery was DYING. I was in a panic. I entered to shop and within about 4 minutes I was greeted by my assigned rep, Eric. He spent about 15 minutes examining the port and discovered something lodged in it. He attempted to get it out with a sim card key, then compressed air. Still there. He got a push pin. We both poked and probed; I tapped the phone on the mousepad. Still there. Then we did it all again. Little bits of "stuff" began to appear and THEN the prime culprit--a piece of sand. I had been gardening and had my phone in my "gardening attire" pocket. Immediately the charger went in and my phone began charging. With that problem solved I showed him another charger cord that was frayed and told him I would replace it if it didn't cost a college tuition. The sweet man walked across the store, found a better cord at a reasonable price and got a car charger as well and brought it to me. I told him he had saved me $1k because I didn't have to buy a new iphone. During the entire time he was helping me, Eric was polite, diligent, professional and courteous. At no time did he ever attempt to high pressure me into buying a new phone. I really appreciated his duty to the customer, not to the company's bottom line. I stopped and told the manager about how accommodating Eric had been. He overheard my remarks and told me that I had made it simple for him to be so nice. That made my day! If you need to go to Verizon on Congaree, be sure to ask for Eric. You won't be disappointed!

DON'T GO HERE! There is a representative(s) at this location that fraudulently purchased a new…read morephone and a SIM card on my account when I visited the store to purchase my phone. This store is NOT a corporate store and someone who works here violated the trust of acustomer and broke the law!! Save yourself the trouble - don't go here!!!

I wanted to do this on Google, but couldn't find one. Experience with this company is bad even when…read moreI'm not their customer currently. So my neighbor decides that he wants to try them. The tech shows up at his house and that's the last video I've seen going on two days. When they were running lines to his home they somehow disconnected my Spectrum Internet in the process. Damaged or disconnected my line. This is so unprofessional. Who are they hiring to do their jobs? I actually did have them years ago for DSL. It was down more than it was up. Very unreliable. Then one day they made a mistake and ported my number and Internet to a new customer leaving me down for a week. At the point I went back to Spectrum. No problem until once again Frontier shows up and their tech damages my line. This company is a pain. Beware.

These people are scammers. Don't trust this company. They gave me a 8-12PM window to install then…read morecompleted stood me up. Cant even speak to anyone either. Don't touch this "company" with a 10ft pole. This is in simpsonville, SC

Have had Windstream (or some derivative) for many years. I have voice over phone service for my…read morebusiness. I am in the midst of a 2 year contract with Windstream. From one month to the next, my bill increased almost 100% from over $400 to over $700 (a $300 difference). Spoke to a rep regarding this and they were unapologetic stating that a notice had been included in the last bill informing customers that the rate would increase in the next 30-60 days. My services have not changed but my bills have doubled. UNETHICAL!

Not Ready for Prime Time!!!…read more We were genuinely excited when Ripple Fiber came to our neighborhood -- finally, a new player in town! Unfortunately, that excitement quickly turned into disappointment. From the start, it was clear the front of the office had no idea what the back was doing. While the installation itself went smoothly, the promised 2 Gbps speed only delivered 700 Mbps up and down. After a modem swap, the speed issue was resolved -- but that's where the problems really began. We were never able to connect several wireless devices to the network, including a garage door video keypad and a relatively new smart TV. These same devices work flawlessly on our Spectrum service. Ripple sent technicians out four separate times, and not one of them could solve the issue. Their explanation? "We're still working out the kinks in the network." That's not exactly confidence-inspiring. If Ripple Fiber isn't ready for prime time, they shouldn't be charging customers to be part of their learning curve. Get your act together before you roll out service -- or don't roll it out at all. Service cancelled after 21 days

YouTube TV gets rid of ESPN so we went over to Spectrum which I love so much more. because the…read morechannels I have my old channels back that I lost by switching over to YouTube TV. That being said, if you decide to take advantage at the Spectrum plan right now, which is really wonderful for "three years "you get hundreds of channels plus movie channels. We also put our phones on there. But make sure you ask about the buyout! I didn't and now I have to pay for our phones, were under contract (didn't know,with Verizon) If you switch over say I want the buyout of my contract! That's why I took away a star. They didn't ask me and I didn't know it,so now you know it make sure you say it. ;/

I have had my issues with spectrum over the years cost, reliability, customer service, and…read moreinstallation. I also had no choice because they were the only service that had strong enough internet for my family. AT&T got fiber network in my area and now I wanted to disconnect service this became an issue quickly and only got worse. I spent 30 minutes on the phone and still didn't get a disconnect. They want to keep going with trying to get me to stay. Including charging me for a month in advance because that's how they bill. I will never use them again, the company is going to find them self useless with more options for internet an tv available they become less and less necessary. To stay in business they need to win with customer service and they suck at that.