Worked with Miguel Aguilar to change phone service to SprectrumV…read more He and the team has been very attentive and helpful with the transition.

"One of the finest legal corporate scams I've ever experienced!"…read more Turn around and run toward literally any other VoIP provider. Ignore reviews of those who've just signed up because we've been stuck with Spectrum VoIP for 3 years and time reveals the truth. I would never recommend SpectrumVoIP to another business. What should have been simple phone service turned into a 60-month commitment involving a third-party finance company, confusing contract terms, multiple departments giving conflicting explanations, missing historical documents, cancellation instructions we never requested, and countless hours of our employees' time just trying to understand what we signed up for and what it would cost to leave. The icing on the cake? Our phones repeatedly show "No Service" while we're still paying for them. We've spent weeks emailing Billing, Cancellation, Customer Service, and others just trying to get straight answers. At one point we were told documents were attached to an email--they weren't. I clicked the link to view our own support ticket and was told I didn't have access. Business phone service should make running your business easier. This has done the opposite. Save yourself the headache. Choose a month-to-month VoIP provider with transparent pricing and no long-term finance arrangement. I wish we had. Would give this company -5 stars if I could. The photo below would be an honest accurate advertisement from Spectrum VoIP....

They asked for a review. Instead they only send good reviews to be posted. Next time I will respond…read morepositively so they send me a review link... Instead, they want to handle the complaint internally, so they ask "How can we improve"... Where you can improve? Firstly, getting a service that works consistently. Secondly, getting people to answer the phone to respond to calls of distress when the phones are not functioning instead of a "leave a message and we'll get back to you when we can". Getting timely answers instead of waiting without phone service during the work day - or any time there is ANY issue with the phone. Waiting is the death of sales, and our business needs sales to pay your service bill. The phone is the business lifeline. If I wanted to use my personal cell phone for a business line I would set it up that way. However, I want a land line that works consistently and a service provider that answers the phone when something is wrong. That is not what I get here.

Our phones never work, can never hear a customer when they call. After they call we have to call…read morethem back to actually have audio. They even have the wrong business name show up on our caller ID out. I have called and called and called, no one ever answers the phones, if you leave a voice mail they do not respond. I believe that this is the worst phone service that I have ever had, no customer support, no communication, no working equipment. Trust me, stay away.

Just as the other reviews said, David was so kind to talk over my Wifi issues with me on the phone…read moreand he came up with a simple connection solution -- that worked! He knows what he is doing and I heartily recommend him for your Wifi issues.

He ran a line from the router to the garage and put an access point out there, since that's where…read morethe signal used to die. A few weeks later my wife couldn't get her laptop on it and called the cell number he'd left on the fridge. He picked up, walked her through it in about five minutes, no call center. Turned out the laptop was still hanging onto the old network name.

I have been using this colocation company for 18 years that sold out to vergent, and within 1 month…read morethey charge $240 for power to a 2U server, that was originally quoted for $85 a month for 2U server colocation, and there was no notification that was being done, or even documentation to sign to indicated that it would be going from $85 for 2U colocation space to $352 for 2U colocation space. I'll never do business with them. I tried to call and investigate what caused the increased and never received a call back or even an email of the increase. BAD, BAD customer service.

This is an amazing company...staffed with bright, hard-working engineers. Occasionally, service…read morewas interrupted, but that is the nature of the beast with internet and data connectivity. I've had such problems at home with Verizon and AT&T, but these folks always responded and ensured we got up and running quickly. I'm a little surprised by the other commenter who waited a whole day and then felt he didn't have to honor a contract he signed...something seems a little fishy there...

Have been a partner for 8 years and they have always been a great sales and service team. Highly…read morerecommend.

From the owner: NTi has provided award winning business phone system solutions and structured cabling to over…read more10,000 Dallas Fort Worth area businesses in the last 35 years. An unprecedented winner of the Consumer's Choice "Best in DFW" Award for 10 years in a row

Frontier has been the best internet service company that Ive been with by far! I have a 2 gig…read moreinternet plan for a 2 bedroom 2 bathroom floor plan. I noticed my bill went up $15.00 and reached out to Frontier and spoke with Tanasha. She was so wonderful and I had such a great customer service experience with her. Tanasha helped me receive a far lower price than I have before. Thank you for being awesome! I recommend going to Frontier any time especially if your area services this company.

1/5 -- Extremely frustrating experience…read more My Frontier internet went down around 1 PM and has now been out for over 9 hours. I work from home, so this outage caused me to lose 4 hours of PTO and I may now have to drive into the office tomorrow because my service still isn't working. What makes this even more frustrating is the complete lack of accurate communication. I tried contacting support and waited forever without getting connected to anyone. I also tried their outage text service and received no useful response. Then, when I finally got Frontier's online outage checker to work, it told me "Outage resolved in your area" with a resolution time of 12:00 AM on August 20 -- even though my internet didn't go out until approximately 1 PM on August 20 and it is STILL not working. I understand that outages happen. What I don't understand is leaving customers without service for hours while providing inaccurate information and making it incredibly difficult to get an actual update or speak with someone. For a service that people rely on to work from home, this has been incredibly disappointing. Frontier needs to do a much better job communicating with customers during outages and providing accurate restoration information.

Seymore Communication did a great job installing my cameras. They went beyond their call of duty…read more Great work.

I needed my surround sound up graded and connected. They did an awesome job. Gave…read more me exactly what I asked for.

At first, I was really upset with the poor job done, and wrote my first bad review here. After a…read morefew days, I was contacted by the Vice President of Operations by the name of Tim. Like a professional, he reached out and asked about what needed to be corrected. On the same day that I had talked to him, he had the technician out to correct the problem. They did absolutely everything I had asked them to do. As a person in the service industry, mistakes happen all the time, but I am very happy that they owned up to the responsibility and corrected it. Thank you very much.

We have used NT for 10 years and could not be happier. We just had our phones go down, tech was…read morehere in twenty minutes and fixed it for about 100.00 We are a not profit legal clinic, so being down is bad. I would highly recommend this company.