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    Charter Auto Leasing

    3.1 (7 reviews)

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    8 years ago

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    6 years ago

    The owner is terrific! He listened to what I wanted and ensured everything was perfect. Highly recommend!

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    Avis Rent A Car

    Avis Rent A Car

    5.0(2 reviews)
    0.9 miMemorial

    I've rented several vehicles from here over the last 4 months. I am continually impressed with…read moretheir professionalism and courteousness. Each time, I've had the pleasure of working with Eddie. He has a great attitude and is thoughtful. On several occassions he has made recommendations to help me save money on my rentals. (Hint, make an online reservation) He took the initiative to enroll me in their rewards program because of all my rentals, which will help me in the future! I also admire his efficiency and the speed with which my vehicles have been ready. I would recommend Eddie and this Avis location to anyone.

    This place is so great! I rented a car by myself for the first time ever and after a lot of…read moreresearch and recommendations, I decided on this Avis location. This is a 20 minute drive for me but the Yelp reviews on the 2 Avis locations closer to me were bad enough to scare me away. After all was said and done, the drive to this location was completely worth it. The customer service was extraordinary which is something that is hard to come by it seems. The gentleman who helped me was so straightforward and quick but he was also funny and nice. Clearly a really good guy. And if that wasn't enough, the car we rented was great. He gave us a free upgrade and the car was clean and comfortable. On top of that, the price was really great, a good $100 less than the major competitor. I booked online and it was super easy and very user friendly. I can't say enough good things about this place, this is definitely going to be the only place I rent from!

    Fifth Rent A Car

    Fifth Rent A Car

    3.5(13 reviews)
    2.1 miMemorial

    As some of the others in this feed, this was the only place opened on a Saturday around 4:00 pm…read more My car after going to the dealership on the Thursday before decided to die on me while getting gas. I was in route of a 3 hour trip and needed another vehicle. I called Fifth Rent A Car and spoke to Mollie. Mollie was very helpful even while working alone. After arriving about 4:20, we were finally able to get on the road at 6:30. Yes, 2 hours to get a vehicle with only 1 other set of customers in the lobby. Once Mollie bought the car around (she had to do it all), I told her the smell was very bad in the car. The hazard light, and another light were showing on the dashboard with a warning. Even with it being late, I mentioned to Mollie about my concerns about the very, very, very dark tint on the windows. Mollie assured us the vehicle had just been cleared and was safe to drive. Since we needed it we decided to continue our trip. Fast forward, the trip - While driving the car and applying the brake, the car shook uncontrollable because it needed an alignment. We stopped to get something to eat on the Sunday, and the guy next to us asked us if we had seen the tire. I took a picture of the tire. Fifth Rent A Car ae the ones that marked the white paint around the area on the tire. Fifth Rent A Car put me and my friends in danger with this vehicle. No only the tire, the shaking, the dashboard lights, the smell and also trying to look out the side windows with the glare coming from the air condition vents blocking the view.

    i love it. amazing. so fast. helped with everything. best pace i been to. i would recommend. i…read morereally love the customer service and the quality of the service. i would definitely come again.

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    Fifth Rent A Car
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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.7(38 reviews)
    3.9 mi

    I came to this Enterprise Rent-A-Car on Fondren and Westheimer was because my car was at Bemers…read moreAuto a couple of blocks away. I didn't know how long my repair was going to take and I needed a car to get home. So, I made a reservation online to pick up a car here. Within a few minutes, I received a voicemail saying deposit is $300 and other tips. The repair ended up being on the same day. I called to ask if I can change my contract but the office was closed. I waited till 10 am Saturday and they still haven't called. I went to the office, it was packed. I thought okay. No change and I'll return it on Monday. There seems to be some staffing shortage at this office. One person handles everything in the office. I saw 2 people moving cars in the lot. Returning my car was a breeze. I had to make sure that I bought gas. The vehicle had no issues. I had to take some pictures of the scratches and made sure they were aware. Because I didn't get an inspection report beforehand. My deposit was returned back to my bank account. I don't mind coming back but I'll check out other Enterprises first. It's hard to drive into the lot.

    Omg the black guy with the braids was soooooo amazing and very nice to look at, he is a great…read morerepresentation of the company, I forgot his name I think it was kebu he definitely needs a raise and lunch for the next month. He was very kind professional and understanding and definitely went above and beyond, I will come to this location on fondren when ever I need a rental

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    National Car Rental

    National Car Rental

    2.3(4 reviews)
    2.9 miEnergy Corridor

    Best location in Houston! Their staff really knows their systems and are 100% about customer…read moreservice. Matthew was outstanding helping with my booked rental, he was much helpful than National's Customer Service call center!

    I rented a vehicle from this National location on Sunday and returned it Tuesday. When I returned…read morethe vehicle, there was no one to be found at the desk. So after waiting for the attendant, I dropped the keys in the drop box and went on to my other meetings that afternoon. I noticed that by that evening, my national app was still showing the rental as outstanding (not returned). I called this morning into customer service to check on it and understand why it didn't show as returned. The customer service center was unable to help me but said, we can send a note to the manager so they can get it resolved quickly. After not hearing from them for the entire business day, I called customer service back to confirm. Customer service then informed me that it could take up to 48 hours just to get a call back from the manager. Apparently that is "Quick" resolution. If you need to check into or out of this location quickly, don't... Find a different location. This is not the first time I have had issues at this location with no one being at the counter to process my rental. Seems a bit ridiculous that a manager or associate can't pick up the phone and let me know that they have handled it or if something else needs to be done. UPDATE: I have called 3 times in the last week and this still has not been resolved!!!! I have yet to even have someone call me back! Simply Unacceptable!

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    Charter Auto Leasing - carrental - Updated May 2026

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