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    Charpy's Pools

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Charpy's Pools

    Pool maintenance

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    Charpy's Pool Service - Charpy's Pools

    Charpy's Pool Service

    (3 reviews)

    Love Charpy's. Everyone in the company are well trained. We've had maintenance done many times on…read morepool pumps, Dolphin, water testing, and cleaning etc. I never feel taken advantage of. They do what it takes to get things operational without charging a fortune or suggesting things we don't need. And no disrespect to others but Russ is by far my favorite water tester and the person who always has spot on advice. The others do too but he always goes the step above. Great business!

    If I could give this company negative stars I would!!!! We…read morebought our house in Sept. During our Housing inspection we had Charpys come out and give us a quote for mx and repair for the pool. We paid $3,600 for the repairs in advance and waited 5 months before they ever came out. It wasn't until I showed up in person demanding our money back when "mysteriously " our parts arrived that day before. Every time I called (which was about every two weeks from Sept) they kept saying we are awaiting parts. They wouldn't come out and do what mx they could, without the parts, instead they supposedly waited until the day we demanded our money back to come out. Seemed rather questionable. Then afterwards told us we had to pay $262 more. That the initial cost was only a "quote". I was furious. I waited about a month to call and pay my remaining balance and when I did I told the old man on the phone I only wanted to pay. Portion of the remaining balance because I couldn't afford it all at once at the time. I told him this twice. After he took my card number and my expectation date for my card, a 3rd time I said "I only want to pay half $131.." he then proceeded to tell me he thought I wanted to pay all of it! I said I told you 2x's before you ran my card that I only wanted to pay half!!!! Then he wanted to cancel and re-run my card, which if you are aware would show 2 transactions pending on my act for 3-5 business days, which would take MORE money unavailable from my account! I was infuriated ! This business is a joke! They are horrible and clearly so not know how to run a pool company! Overly p***** off!!!!

    Palmetto Hot Tubs  - My Wellis tub.

    Palmetto Hot Tubs

    (7 reviews)

    Great hot tub. Horrific customer service. Worst I've ever seen. Blocked me. Ignored texts. Amateur…read morehour.

    Avoid these guys - go to Aquatic Spas in Hilton Head. Horrible customer service, nasty people, plus…read moretheir techs aren't skilled. My lightly used 3 yr old spa was tripping the breaker and Ken replaced the heater. CalSpa was considering covering it despite my house being a rental but Jeff of Palmetto Hot Tubs refused to provide the proof CalSpa requested (probably because the heater wasn't broken in the first place, so he had no proof). Then Jeff called CalSpa to be sure they flagged my spa as being in a rental (they knew, he was just being spiteful)! My next renter reported the tub not working. Jeff demanded $690 despite it exhibiting the same exact behavior (tripping the breaker). I said I'd pay when they fixed it, and they threatened to send me to a collection agency, then they told me "Do not call the store anymore" - just like the other review where the guy said they blocked him. Jeff also accused my electrician of a bad wiring job, and said that I almost killed their technician. That was false. I wrote to the owner Craig Hunsicker, with whom we spent over 10k. If he resolved the issue I wouldn't be publishing this review. Crickets! Shocked that he didn't read the bad behavior in the email trail and apologize profusely. Jim of Aquatic Spas and More in Hilton Head fixed it. Turns out I'm one of many Palmetto customers with a shockingly bad story. And, the issue was the motor (not the heater). Its from China so its crap. Unlike Palmetto, Jim agreed that a motor should not die after 3 years of use, rental or not, and he is going to bat with us with CalSpa.

    Charpy's Pools - swimmingpools - Updated May 2026

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