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    Charpy's Pool Service

    2.3 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Charpy's Pool Service

    Pool maintenance

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    2 years ago

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    The Hot Tub Guy

    The Hot Tub Guy

    (8 reviews)

    When purchasing something from an online Marketplace, many things can make you very anxious. We…read morepurchased a used hot tub from James from Facebook Marketplace. He was excellent to deal with. Clear communication from the beginning. He delivered and set up the hot tub with what seemed to be ease. It was a couple of weeks before we connected to electrical to make sure everything was working as this is a used hot tub. Of course something didn't work, so I message James and right away he was on it. He showed up the next day and found the bad part. What was extremely surprising to me was James offered to make right and repair or rebuild the part. We opted for a new part and he sold to us at cost and made the repairs. I highly recommend that if you are in need of hot tub repairs or in the market for one, reach out to James and at least give him a chance to show you that he can be trustworthy. We are very satisfied clients and will continue to use his services. Jerry & Jennifer

    I had him out three times, replaced a heater, replaced a circuit board, and my hot tub is still not…read more"hot". He told me to call Elko, I now wish I had just called them first. Apparently if you have a hot spring tub, they know more about them. I liked him personally, he became a little testy when I asked about a partial refund of my 1300 spent so far with him. I think he means well, seems to know about hot tubs, maybe just not the hot spring expert?

    Aqua Paradise - Welcome to Aqua Paradise! The Myrtle Beach areas #1 Hot Tub and Swim Spa dealer.

    Aqua Paradise

    (4 reviews)

    Every aspect has been delightful. I'm out of state in S.Pines NC but shopped around in SC. NC…read morestore quote was $8k higher and without delivery quoted. Fully loaded 16EX Trainer w/roll away cover purchased. It took me some time to set my foundation. They were patient and delivered when I was ready. Note, its a CN product with China hardware. It would be nice if the Canadians made it in the USA. I did elect to purchase an off market heat pump to regulate the temperature for 365 use. While not connected to the 485 bus and control panel, its a blue tooth controlled model via a phone app and is 10db quieter. Impressive. You would be hard pressed to find a better price, product, or customer service. They never tried to sell me anything or suggest anything. Not pushy. Very knowledgeable about the products inner workings and setup. I did use the factory customer support line once to learn how to operate the message jets as one was beyond hand tight... with a single phone call. Delighted here. Health is my No.1 value. While I may never have a place on the water, I just might not need to anymore.

    Purchased top notch Covana cover from Aqua Paradise 8 months ago. Covana now inoperable sitting on…read moretub since May 21 it's now June 11 with no help from Jim. Owner Jim stated today it will be July before he can look at it for warranty work. If Aqua Paradise has this much warranty work I would surely look to purchase elsewhere. I am second guessing my purchase. You really spun that answer, to bad its not truthful. Your tech came 5 days later, check your records. You did say you weren't coming unless Covana paid you. I contacted Covana to get warranty claim rolling. You never reached out to me unless Covana contacted you first. When I talked to Covana on 5/28 they said you already knew it was being warrantied. You couldn't take an hour out of your day to look at it and say you would try to fix it.

    Charpy's Pool Service - poolcleaners - Updated June 2026

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