Drew came out today. great guy very knowledgeable. He did a great job. I love this companyread more

BEWARE!!! BEWARE!!! DO NOT PURCHASE ANYTHING FROM THIS…read moreCOMPANY! We attempted to purchase a swim spa from Elko. They took our money and the day before delivery they called to say they ordered the wrong spa. I was in touch with the Sales Representative and the General Manager, Joanne; neither were able to satisfy the order. I called the owner only to be told the General Manager was handling the problem. Therefore if the owner and manager cannot help us I requested a refund and was told there were no refunds. Seriously be careful as this company does not stand behind their mistakes. I now will have to hire an attorney to get thousands of dollars back.

Every aspect has been delightful. I'm out of state in S.Pines NC but shopped around in SC. NC…read morestore quote was $8k higher and without delivery quoted. Fully loaded 16EX Trainer w/roll away cover purchased. It took me some time to set my foundation. They were patient and delivered when I was ready. Note, its a CN product with China hardware. It would be nice if the Canadians made it in the USA. I did elect to purchase an off market heat pump to regulate the temperature for 365 use. While not connected to the 485 bus and control panel, its a blue tooth controlled model via a phone app and is 10db quieter. Impressive. You would be hard pressed to find a better price, product, or customer service. They never tried to sell me anything or suggest anything. Not pushy. Very knowledgeable about the products inner workings and setup. I did use the factory customer support line once to learn how to operate the message jets as one was beyond hand tight... with a single phone call. Delighted here. Health is my No.1 value. While I may never have a place on the water, I just might not need to anymore.

I needed chemicals for my hot tub, found aqua paradise on 90 in Conway…read more Jimmy the owner had more than enough chemicals anyone would need. Great selection, awesome prices and very convenient.

I'm so happy with my new pool from Pools of Pawleys. Rick did everything he promised and we…read morecouldn't be happier with the attention he paid to us. We recommend them for any new pool!! Thanks Rick!

Rick and team are just old school professionals. Can't be anymore satisfied with the work and…read morecommunication. This is the company you want to put in your pool. It's an investment you don't want the wrong company doing. 15 days from start to swimming.

Just got my spa delivered today. The setup was so fast and the guys were nice too. My electrician…read morewas here to connect everything, and it looks nice! Hannah was awesome from the start with my many questions. Glen was too. I bought my spa on Black Friday sale from IG. They made me videos of two I was considering. I asked lots of questions and Hannah was so helpful. I'll be in it tomorrow as it heats up tonight. Thanks again.

Kendall was very welcoming and we had stopped by a few times with different questions and she was…read morealways helpful and awesome!!! We are enjoying our hot tub so much!!!

A. Pressley Thanks Pools Plus for the installation of a…read more"Beautiful Pool." Your responsiveness made the project process easier than we expected. Murray and the staff was extremely Informative about the entire process. The pool project was not overly priced, and many thanks for the Continuous service and education. Our choice of selecting Pools Plus is a good and wise decision.

We compared numerous pool companies when it was time to install our fiberglass pool. We compared…read morecosts, lead times and available pool designs. We also met with others who had used pool plus to install their pools. The installation was more difficult than anticipated because of a very high water table on our property. Pools Plus took the extra effort to overcome that issue. We have enjoyed our pool over the last 3 years and routinely receive compliments. Recently, one section of the concrete coping developed a large crack and some of the wall tiles below the crack fell off and needed to be replaced. Pools Plus evaluated the problem and fixed the issues over the next 3 weeks. The best part is that they took responsibility for the issue and charged nothing for the repair. Hard to find that kind of service today.

Fantastic customer service!…read more Lux install my pool 2yrs ago and did a great job. As a 1st time pool owner I've had some problems, mostly operator error. The team from Lux, from receptionist (Janet) to owner (Billy), they have been quick and professional in addressing the issue. No judging just addressing the issue. I was having a concern insuring that the filter "freeze protection" was com ing on. Rich came out and found the system was operating correctly. He then checked the hardware and found there was a sensor that could be better positioned. instead of putting in a work order to have it moved he went and got a replacement part and had everything resolved within an hour.

Thank you, Ashley, for the information and great advice! I needed info on a filter and pump and she…read moreprovided everything I needed to complete the task and get my pool running!

Had a quote to have the saltwater generator replaced; this is outsourced from the store…read more Contractor, aside from being rude, tells me I have to pay in advance of the work being done.

Very experienced staff with great customer service. Owners are hands on and there to assist you…read morewith every option you are looking for.

I left a review some time agin when I first brought my spa and the owner was great with response…read more The spa is is less than 4 years old with a warranty of five years. I've tried call Nick and received no call back. I had to actually go into the store and see him face to face with issues concerning the warranty. It seem that Nick is great as a sells person, but after the sell issues he doesn't reply with warranty issues. I'm feel that when you need the company the most. If your looking a spa with no warranty Nick is your guy. But, anything afterwards your on your own.

Amazing experience! We made an appointment with them to go in and weigh our options after looking…read moreat a few other places around Wilmington. Nick was super informative and talked us through the different levels of spas to see where our minds were at on the kind of spa and options we were looking for as to not waste our time and/or try to upsell us on something we really didn't need. After this process, he took us back and showed us what he envisioned to be a good fit for us. It was a perfect fit and we decided to go with Spa Warehouse on the spot. We paid the deposit for our new spa and Nick told us to give him 2-3 weeks and he would have it in and ready for delivery. He called me a week later and had it delivered the next day. Nick also does a training class for new spa owners that was really helpful and informative. If you are looking to purchase a spa, you should really make an appointment and go sit down with Nick before making a decision. Trust me, you won't regret it

Would highly recommend Leisure Depot, I called them to ask for a recommendation to fix our leaking…read morehot tub. They informed us we were still under warranty and sent Jake out to us. He immediately found the issue and fixed it. Jake was very knowledgeable and courteous.

KT makes my water sparkle! She is knowledgeable and easy to talk to about issues with my pool. I…read morehave always been satisfied with the results of what she tells me to do.

Steve and Sue helped me so much today. I learned how to cut and plant new roots from the original…read moreplant. Steve took his time to explain exactly what I need to do with my cactus plant. They both were so kind and caring. This is a place where you buy herbs but also a place to learn about taking care of your plant. Stop by and see for yourself. Inlet Culinary Garden is a retail and wholesale plant nursery specializing in culinary herbs, edible and ornamental plants. Ask for Steve or Sue.

They always have a great selection of herbs and other plants along with what you need to have…read moreoptimal growth of the plants. It's so nice to go to a nursery and have many different varieties of plants to choose from. They always take the time to thoroughly answer questions you may have.