This store is spacious, clean, and well-organized, and communication with the staff is easy and…read moreefficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience.

I went here for a few years but no longer go…read more The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though.

Thank you DR. CLAYTON! My usual optometrist Dr. Bradley (who is excellent), wasn't available this…read morevisit so I had the pleasure of seeing Dr. Clayton. He's a seasoned physician with excellent patient care and serves as the namesake for both optometric centers in Moreno Valley and Riverside. As the lead/mentor to all the other doctors, Dr. Clayton has a fantastic understanding of visual impairments big and small. The explanations I received during my recent check-up were easy to understand, he's very approachable. I came in for my annual visit and ordered my new hard contact lenses along with some back-up glasses. The frames selection was a bit weak. I spotted several glasses that seemed too old for my taste, so I settled for some aviator-style frames. I liked them enough to buy them! My visit was later in the day, however I never felt rushed or uncomfortable. I took my time asking questions and received great service. The Optometric Center is linked to Loma Linda University Health (although they're not owned by them), so the office was able to obtain my ophthalmology documents from my LLU physician. If you're looking for RGB lenses for keratoconus (which I have), this is the place to go! The Optometric Center is highly recommended!

This is a horrible place. My mom had an appointment, and we arrived early to make sure everything…read morewas okay. We have now been waiting for more than an hour, and they keep saying they only have two doctors available and that we are scheduled to see a specific doctor. Meanwhile, at least 8 people have gone in before us. What makes it even worse is that one patient who arrived after us without an appointment was seen before my mom, even though she had a scheduled appointment. When I asked the front desk why my mom still had not been called, the lady was very rude and unprofessional. She claimed those people were there before us, which was not true at all. Very disappointing experience and terrible customer service. Please don't come here. They do not respect people's time at all.

I enjoyed the service here and so did my kids. The staff was very friendly and helpful with my…read moredaughter because she was scared of the equipment that checks your retinas and vision. I can't remember the name of the girl that was very helpful with my daughter in calming her nerves down by distracting her with questions about her school and Friends and just making her feel overall at ease with the experience of the eye exam. With our insurance we are able to get great frames very thankful they had that option for us... because I thought we would have to pay an arm and a leg for a decent pair of frames. We look forward to our future eye exams here at this location. I will definitely recommend this place to family and friends.

Great doctor! Friendly staff! I've been trying to figure out a vision issue and he nailed it when…read moreothers couldn't. They got me in twice when I had scheduled incorrectly. Very grateful!!

We've been going to Dr. Wong's office for 25 years, and highly recommend anyone with eye care needs…read moreto search him out. He's very thorough, is patient, and discusses procedures and conditions in plain language so anyone can understand what he's looking for or finding. Eye health is so much more important than getting fitted with lenses and frames. Dr. Wong has found underlying health issues with my wife, and is monitoring an issue with my own eyes. In the age of big box retailers offering cheapie frames and gimmicks, Dr. Wong offers a more personal and traditional practice to his patients. We appreciate him and his staff, and encourage others to use his office

What an amazing experience to go to a Doctor with so much knowledge and care…read more He explains everything in detail and shows with eye models how the eye functions. Also helps with picking the right size frames. And makes sure I got all my benefits from my insurance. I definitely recommend Dr Wong!

I am 72. I've always wanted to have a good medical team to treat all my medical problems and…read moreexplain to me what's going on with my body. It took years of search and experience with other MD's until I finally got what I wanted. The BEST of the BEST...nurses, ophthalmologist, gastroenterologists, dermatologists, orthopedic surgeons, a good primary care doctor, and last but not least, a good optometrist: DR QUAN ANH NGUYEN (Best Optometrists in Riverside County) with his younger brother by his side, who is also an optometrist...(they both look like twins); they managed to pin-point my problem with the following qualities: (1) Knowledge and expertise - keeping up-to-date with the latest tech in their field (2) Good Communication Skills - Dr Quan explained my issue by showing me pictures so that I could have a better understanding of why the changes of my eyesight as "A picture is worth a thousand words". We are all very visual people, and sometimes complex or multiple ideas can be seen better by a single still image, which conveys its meaning more effectively than a mere verbal description. (3) Attention To Detail - He thoroughly examined and identified, even the smallest symptoms and signs. He was very accurate in my diagnoses and referred me to the appropriate treatment plan. (4) Strong Ethical Standards - Even though this was the first time meeting these two brothers, I put all my trust (which for me is rare ) because immediately, I sensed their commitment to my best interest providing the highest standard of care. (5) Problem-solving skills - Both brothers quickly and effectively diagnosed to treat my condition referring me to an ophthalmologist that no one else did because other doctors I saw in the past, would just "skim the top" giving me their superficial aspects of my problem without going deeper into the subject matter. Both Dr's Nguyen with their skills collaborated vey well as a team. (6) Calm under pressure - All Doctors are still human and often face high-stress situations, as they say: in the "eye of the storm". The day I was there, they had quite a few patients (because they are such "GOOD" optometrists) they remained rational ensuring the best outcomes for their patients....AND ALL OF THE ABOVE, DEAR READERS...IS WHAT MAKES GOOD DOCTORS! EN ESPANOL Tengo 72 años. Siempre he querido contar con un buen equipo médico que tratara todos mis problemas de salud y me explicara qué le ocurría a mi cuerpo. Me llevó años de búsqueda y experiencias con otros médicos encontrar finalmente lo que quería: lo mejor de lo mejor... enfermeros, oftalmólogo, gastroenterólogos, dermatólogos, cirujanos ortopédicos, un buen médico de atención primaria y, por último pero no menos importante, un buen optometrista: el Dr. Quan Anh Nguyen (uno de los mejores optometristas del condado de Riverside), acompañado por su hermano menor, quien también es optometrista (ambos parecen gemelos). Lograron identificar con precisión mi problema gracias a las siguientes cualidades: (1) Conocimiento y experiencia: se mantienen al día con la última tecnología de su campo. (2) Buenas habilidades de comunicación: el Dr. Quan explicó mi problema mostrándome imágenes para que pudiera comprender mejor los cambios en mi vista, ya que "una imagen vale más que mil palabras". Todos somos personas muy visuales y, a veces, ideas complejas o múltiples se entienden mejor mediante una imagen fija, que transmite su significado con mayor eficacia que una simple descripción verbal. (3) Atención al detalle: examinó e identificó minuciosamente incluso los síntomas y signos más leves. Fue muy preciso en mis diagnósticos y me derivó al plan de tratamiento adecuado. (4) Sólidos principios éticos: aunque era la primera vez que conocía a estos dos hermanos, deposité en ellos toda mi confianza (algo poco habitual en mí) porque percibí de inmediato su compromiso con mi bienestar y su dedicación a ofrecer el más alto nivel de atención. (5) Capacidad para resolver problemas: ambos hermanos diagnosticaron y trataron mi afección de forma rápida y eficaz, derivándome a un oftalmólogo --algo que nadie más había hecho--, ya ​​que otros médicos que consulté en el pasado se limitaban a tratar los aspectos superficiales del problema sin profundizar en la cuestión. Los doctores Nguyen colaboraron de forma excelente como equipo gracias a sus habilidades. (6) Calma bajo presión: todos los médicos son humanos y a menudo se enfrentan a situaciones de gran estrés; como suele decirse, están en el "ojo del huracán". El día que estuve allí, tenían bastantes pacientes (porque son unos optometristas tan "BUENOS"), pero mantuvieron la sensatez para garantizar los mejores resultados para sus pacientes... ¡Y TODO LO ANTERIOR, ESTIMADOS LECTORES... ES LO QUE HACE A LOS BUENOS MÉDICOS! Él es el Dr. Quan Anh Nguyen. Su consultorio se encuentra dentro del Walmart de Perris, CA 92571.

Dr. Quan and his staff are very friendly and kind. I went in for my yearly eye exam and and he was…read morevery nice and professional. I really felt he had my best interest in mind and I walked out of his office very happy because I knew my eyesight was in good hands.

The doctor was nice enough. The front girls okay. My prescription was completely wrong. I ended up…read morehaving to pay again for another prescription from a different Doctor. My daughter had a nice experience. She has a simple prescription. They also have a nice selection of designer frames. Her glasses and contacts were perfect for her and she will go. I'm updating this from 3 stars to 4 stars. My daughters expensive frame broke and the staff was able to replace her glasses same day with a small 20 fee. Very impressed!

No option to give them a zero. The place is very unprofessional and would not recommend. Ordered my…read moreglasses with them and they said it would take 4 weeks for them to come in. After the 4th week I called and they said they were still waiting on them from the lab making the glasses. I called the n the 5th and they said still waiting. The day after I called they called me back and said the lab couldn't make the lenses for them and that I needed to pick another pair of glasses that were smaller. This location has hardly any options for glasses to begin with. Never have I heard of a company not being able to make glasses.

My family moved to the area last year and I needed a new pair of glasses. The doctor was real nice…read moreand quick with my eye exam. I was in and out in about an hour. Staff were all friendly. If family or a friend needs glasses this is my new go-to place I would recommend them to.

I have been going to this optometrist for a few years now and each time I visit they greet me with…read moresmiles and positive attitudes. they never make me feel pressured. they give me full attention when I talk to them about any concerns that I might have. Dr.Barnes is patient with me never makes me feel I'm being rushed. she takes time to listen to my concerns and explains everything in a understandable way. This place is where I will always go for eye glasses. keep up the good work.

I went to Total vision after my friend had gone there and had got a pair of glasses. I was he…read moreeloped by Steven and let me tell you what and outstanding job he did!! I was so impressed by his knowledge,his customer service, and the attention he paid to me. He is amazing. Unfortunately I moved out of the area to Glendora. I went to a optometrist today and boy they could not compare to Total vision The quality of the frames is poor The guest service was ok. Anyways I'm going to come back to total vision to get my new pair, because I know that I will get top quality service, frames, and lenses for those in the area, please check them out. I know you won't be disappointed Thank you Total Vision for providing the customer care Steven you keep doing what you do because you are a SuperStar and a professional and you know your business. I will be back

There are two employees at Total Vision Lake Elsinore that are model professionals, the gentleman…read morewho works with the client to select glasses, and Yaneli. But the women in the front, totally understand professional and need to be replaced. They have poor customer service skills, inappropriate attire, and nasty attitudes. I called requesting information feom my file and it was like pulling teeth, then the girl emailed me, with nothing in the body of the email just a blank document! When I called to follow up, the phone kept ringing then a girl answered with "hello"....what the heck?? Then hung up in my face. Do yourself a favor and find another optometry provider. This one is trash.