Mario picked us up from the airport and dropped us off again the next morning. The professionalism/…read morecustomer service and sense of humor were top notch. Thank you Mario!!!

Do not use before reading the following : My 75$ uber ride…read morecancelled on me last minute in the early morning I called Mario for a ride to the airport. I was desperate and he wanted $375. Told him where I was and he told me 30 minutes to pick me up. I had a tight schedule to get to the airport. He wanted me to Venmo the $375 I did Then he actually put in the address He told me it'd be an hour and a half. Which would make me late for my flight. He had me Venmo money all in advance. I told him I needed my refund since he couldn't make it. It as he was so far away. only me back through Venmo $291.03. And he a full even though there's no way he could've to the airport on time. He kept almost $85 as his inconvenience fee. Use caution perhaps you have a better result. I withdraw my complaint as it was a miscommunication and Mario taxi service has given me the refund.

Horrible customer service, rude, nasty workers. Filthy bus was not worth the cheap cost. I would…read morerather walk then ever use this company again.

Terrible terrible terrible. If I could give greyhound zero stars I would. Ride megabus or Amtrak…read moreinstead if you have a choice. Greyhound buses are regularly 1-2 hours late and a you won't ever speak to a human on their helplines. Worst bus experience ever.

"Who needs superpowers when you've got Max from Star Taxis?…read more Even in the thick of rush hour, he expertly navigated us from Charlottesville to Richmond like he had a secret map of shortcuts! Thanks to Max, we arrived on time, stress-free, and thoroughly entertained--highly recommend if you want your driver to feel like the MVP of the road!"

I was staying in Wintergreen on a quick vacation with my family and unexpectedly needed to catch a…read moreflight for work a day early. Certain I would struggle to find a reliable ride, I took to Yelp and came across Star Taxi. Max was responsive (with an intuitive website), communicative and prompt. I recommend Max and Star Taxi to anyone in need of a ride in the Charlottesville area!

Put this number in your contact list!! On time, pleasant,…read morehelped with traffic, drove gently. The absolute best airport transport in C'ville.

I can't say enough good things about Charlottesville Transportation! We booked our reservation last…read moreminute with Richard and he worked his magic and was able to accommodate us!! We had the absolute best time! Gabriel (Richards son) was prompt, super friendly and had a very clean car. He knew the area and got us to everywhere we wanted to stop at. I will 100% book again with them for our next winery tour!

we had such a great time w/ Cara. What a wonderful driver, guide & person. She is truly an asset…read moreto your company- thanks for sharing her w/ us!

My wife and I used Norm's Transportation for an airport pickup and wine excursion for our…read moreanniversary. Heather was our driver and was absolutely a pleasure to interact with! Her professionalism and knowledge of the surrounding areas was refreshing. Great driver and an amazing conversationalist and would recommend hands down for all of your transportation needs!

If I could give this "service" a worse review I would in a heartbeat. They were rude and very…read moreunprofessional - from the way they spoke to the way they acted. Hopefully they'll go out of business soon because people deserve better than whatever they're doing here is.

When I called and made the reservation, a deposit was NOT requested. When I called the day before…read morethe scheduled pickup, your phone person said YES but did NOT request a deposit. Your dispatcher explained NOTHING to me. At 2:55 am, 5 minutes before the scheduled pickup time, I called and heard heard 10 rings before I heard an automated message saying the party was not available. When I called again At 3 am, I heard half a ring and your business outgoing message started playing. I left a message asking where the shuttle driver was. By 3:15 am we had loaded our own car and were pulling out of the driveway. At about 3:22 am your rep called me. We were still in a bad connection area and you couldn't hear me. I called back a few minutes later and you still couldn't hear me. A few minutes later I called you a 3rd time and we spoke. I told your rep U was really passed about the no show. Your rep said "my driver isn't there?" I said NO! Twice then said can you hear me. I heard no response, only noise in the background, so I hung up

Dennis is the absolute BEST! My Uber driver got stuck due to really bad ice that built up…read moreovernight, so I was scrambling to find a ride to the airport at 4:30 am. No luck on Uber or Lyft, and other taxi companies either didn't pick up or couldn't drive due to the inclement weather. Dennis immediately answered the phone and agreed to drive me to the airport! He called to give me updates, and was so incredibly patient and friendly. You wouldn't believe the hard work, dedication, and devotion that invested to get me to the airport safely and quickly. I couldn't have asked for better service. Thanks for coming to my rescue, Dennis! I'll definitely be booking with him again!

I had a late pickup from CHO, and I am so glad I called Dennis. His communication was great and he…read morewas there waiting for me before we even landed. Professional, friendly, and a conscientious driver, Dennis is your best bet for transportation in the Charlottesville area!

Over the past 9 years our company has had nothing but professional service by wonderful drivers! We…read morerented the suburban and Escalade limos which really got us around town in style! Thank you A and A!!

They were so nice and really helped us out of a jam by getting our out of town guests to the Dulles…read moreairport on super short notice! Our friends said the driver was excellent!

Booking was easy and friendly and service was incredible and smooth on our wedding day. They had no…read moreproblem doing two separate return times at the end of the evening. We booked early to make sure our transportation was taken care of, and then I never had to worry about a thing for the rest of the process. Ambassador's team are clearly professionals and I'm so glad we hired them for our shuttle!

We used Ambassador Limo for our wedding day and they were great! We booked two charter buses for…read moreour guests. They were always responsive to emails, rescheduled easily, had a clear schedule, and we were able to add a getaway car! I highly recommend their professionalism for your event.