Such great ice cream...but it's always busy...so plan extra time! It's worth the wait...love the chocolate...but SHO doesn't? read more

The ice cream is creamy and delicious. The drive thru service was fast at 8pm. Very cool place. read more

Charlie's Supreme Ice Cream - Two scoops of ROCKY ROAD - Ice Cream & Frozen Yogurt Near Me - Logan, Utah

We went to Charlie's at about 10:00 pm on a Saturday night and after we got our ice cream and sat down we were approached by a small, seemingly homeless child who was carrying a bag and asked if we wanted to buy some jewelry. I like kids as much as the next guy and I try to help the homeless out often so I asked him what he had. (The kid looked to be about 6 years old.) He pulled out a dozen or so rings and necklaces that looked like they came out of a bubblegum machine. They couldn't have been worth more than .50 cents each but he was asking $25-$30 apiece for them. Um...no thanks. I politely told the kid I'd have to pass this time and he dropped his head with the most pathetic sad face you've ever seen on a kid and proceeded to slowly and dramatically pick up each piece of his "jewelry" one at a time and put them back in his bag. Since he was taking so long to get his things and move on to the next people I tried to make some small talk with him and asked him his name and if he lived around there. He gave no reply and just stood there continuing to sloooowly pick up his trinkets one at a time. It was super awkward. We then watched the six year old and his three siblings who all appeared to be between 4 - 10 years old ride around the the inside of the restaurant on the wheeled high chairs, pulling themselves around the dining area by the tables. One of the kids was trying to ride a booster chair around the lobby like a skateboard. As each new set of patrons came in and sat down to eat their ice cream they were approached by one of the kids trying to sell the cheap costume jewelry. We could see numerous customers who were clearly annoyed by this. I stepped outside and called Charlie's and asked the girl who answered the phone if they were aware that they had seemingly homeless kids in their establishment selling crappy jewelry and was told by TWO different employees (including a supervisor) that there was "nothing we can do about it." Um...what?!? You think there's nothing you can do about homeless people trying to sell trinkets to your customers INSIDE YOUR RESTAURANT?!? Please tell me you don't really believe there's nothing you can do. These kids had no adult in sight. We saw a couple of the kids, who were absolutely filthy, going around the counter a bit where no customers belong, let alone absolutely filthy customers. One of the kids appeared to have gotten a bloody nose so she had Kleenex stuffed up and hanging out of her nose as she wandered back behind the counter where the food is prepared. I'll post pics of some of the antics these kids were doing as well as pics of them trying to sell their trinkets to multiple customers. Based on the fact this place allows homeless people to harass customers inside the restaurant and treat the dining area like their personal playground, we won't be going back here. read more

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Good ice cream. I got a chocolate cookie dough shake that had an ample amount of cookie dough but smaller amount of chocolate. For the price, the size is pretty good. I split the shake into two cups and there was still a fair amount in each cup. If I were to get this again I would get the cookie dough with a different mix in since I had been expecting the shake to be more chocolatey. The service was not the best. The employees were less than enthusiastic to help me. The customer service is definitely lacking! read more

I have been coming here for YEARS and have loved it. We've been out of Utah for 5 years and EVERYTIME we come back, my first stop is bubblegum ice cream. If you don't bring it back can I PLEASE have the recipe? It was so so sad to drive from Washington state and have it be gone! P.s. I have tried bubblegum in multiple states and this was the best. RIP the GOAT. read more

It's five stars! Easy. Mix all the ingredients correctly and you can open a shop and make a living! The line was out the door but we figured there must be something worth waiting for in there! The ice cream was high quality and was the perfect serving temperature! Nice shop! read more

Charlie's Supreme Ice Cream - And there's more! - Ice Cream & Frozen Yogurt Near Me - Logan, Utah

Went for shakes last night, usually they are fantastic. So I hope last night was just an off night but both shakes we ordered weren't even mixed. It looks like they just threw toppings on vanilla ice cream and called it good. My husband "raspberry" shake wasn't even slightly pink from the raspberry and it just tasted like a vanilla ice cream in a cup. The raspberry seeds were the only thing that gave it the appearance of a "raspberry" shake. read more

You know it's going to be a good night if you have Charlie's. My family has a tradition of getting the pumpkin shake every fall and this year did not disappoint! Thanks for the consistent great service. read more

Some of the worst service that I have ever had in my life. I am allergic to walnuts. I am very careful with what I eat and I am careful with what I consume. I order rocky road, that is always in the past been almonds, I took one bite and I knew it wasn't almonds, inside of an icecream it is hard to tell if something is a walnut or a pecan, so I went up and asked the employees. They told me that they didn't know, and couldn't get me the information. So I went up and asked if I could get a refund or a new scoop of icecream. I was direct but, but not rude, and like three of the girls kept rolling their eyes at me. I looked at one of them and told her she didn't need to be rude, and she just yelled at me and said she was because she was giving me a new ice cream. The rest of the visit all of the girls kept talking about me, looking at me. Also they closed the lobby 10 minutes early. I will not be coming back. I asked for their names and they refused to give me a name. read more

The ice cream here was fine, nothing special, but regular ice cream, but we were frustrated as we walked in at 9:55 to hear that they were closing in 5 minutes even though the sign CLEARLY says 11 pm on the outside of the building and every website says 10:30 pm. Just after we got ice cream and sat down they told everyone they had to leave. read more

This has always been one of my favorite places to get ice cream and the staff is always so friendly! The old fashioned style is really fun and retro in the best way and and it's a great place to spend time with friends and family! read more

We each had two scoop sundaes. Tasty and plenty BUT we'd never been here before. The staff appeared somewhat impatient with us when we walked and and stopped to look at the menu. We'd explained we'd never been here before, but she wasn't overly patient. That is how you lose customers. We didn't feel very welcomed....and there was only one other customer there besides us. They weren't busy. We will go back one day to try something else, so there is time for a little customer service training of the staff. read more

Charlie's Supreme Ice Cream - Ice Cream & Frozen Yogurt Near Me - Logan, Utah

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Ice cream is mediocre, but does the trick. Service was fast but the cashier was snarky and unclear and seemed annoyed when I asked for two samples. They do have great size options which is nice, however, I wish they would allow their hard ice cream to be used in their shakes instead of their soft served. Would make it so much better. read more

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horrible service tonight. normally pretty good. There was only two or three cars in the drive-through, three girls standing there working on orders. My wife and I stood at the counter, making eye contact with all three not a single one acknowledged us m...or said we'll be with you in a minute or anything, so after about two minutes of awkward silence, we turned around and walked out, not a single person was sitting in the dining room. horrible service. read more

brownies were gray and shitty. i'm pissed. people were mean. lights were wayyyy too bright gave me a headache.

Never disappointed when we stop to get a treat here. The service is great - smiley and quick! The portions are always ample. It's a place we always visit whenever we come to Logan on vacation. read more

Honestly, it's just ice cream. But what always seems to make my experience at Charlie's a great one, is the people I'm with! However, I'm not here to review my homies--I'm here to review the cold scoops on cones. It is cheap, which I absolutely love. The shakes are HUGE, and I can never finish one, but you go right ahead. I usually settle for the Chocolate Chip Cookie Dough on a sugar cone (which is a few cents extra, but very worth it). The staff is friendly, they are good at making your order right away and not asking any questions when you order the strawberry, banana, reeses shake. There is a fancy Juke Box in the dining room and if you insert a quarter, it will play a song. Charlie's is also slightly chilly, so bring a jacket--but really, what else do you expect from an ice cream shoppe? TIPS & TRICKS: * If you insert more than one quarter, you can play songs back to back. 1 quarter = 1 song vs.10 quarters = 10 songs. * You have got to try a waffle or a sugar cone, practically perfect. read more

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So delicious! There was a long line but they were very quick & the icecream was amazing! Definitely coming back. read more

Charlie's Supreme Ice Cream - M&M malt with caramel and Raspberry Cheesecake cone - Ice Cream & Frozen Yogurt Near Me - Logan, Utah

Love the ice cream offerings and selections here. Portion sizes are good for the people who love ice cream. I always go with the Dole Whip as it reminds me of Disney World. read more

Charlie's Supreme Ice Cream - Dole Whip ice cream - Ice Cream & Frozen Yogurt Near Me - Logan, Utah

The soft serve ice cream is the best but I can't say the same about the service. We ordered at around 10:45 well before they were closed. When we were sitting down waiting for our ice we were told many times they would be closing soon but we were still waiting for our ice cream so we didn't think there was an issue. When we got our order at around 11:02 the worker mumbled under her breath a little too loud because we all heard her say "there's your ice cream now get the f*** out." Very out of pocket and disrespectful! Long story short the Ice Cream is amazing but I would not suggest to go there late at night. read more

ice cream is good. but walking inside and seeing the employees sitting their asses on the counters means i will not be returning. gross!

Pretty good ice cream but the last five times I've been there they wouldn't except a single payment method I had this place is pretty much cash only. I'd give them five stars if I could only find a way to buy their ice cream. read more

I really liked my experience here! Due to coronavirus, they only have the drive through open. I had walked to Charlie's with my date, so we just walked through the drive through and it was a fun and new experience. The raspberry shake was in the top 5 raspberry shakes I've ever had. Thanks! read more

Creamy and fresh. First time here and enjoyed a peach shake. They have a nice selection of flavors to choose from and the outside seating is nice on a summer day. And prices are reasonable for the whole family. read more

My eight year old daughter thinks this is the worst place ever because the hot fudge brownie shake is not brownie-y enough. "It's gross". She is giving this review three hours past her bedtime after two weeks of vacation. I've been going here for 30 years and I disagree with her, hence the 5-star rating. read more

we love the ice cream shakes. however the website hours are wrong. We went to the store based on the website hours, which said 10:30 pm. , and was in line at 9:55. They had already posted the closed sign. They served the car in head of us, but refused to serve us. A very poor customer service experience on their part. read more

Ice cream is nothing to rave about.. I've been here four times in hope that it will be better every time but I've only gotten one semi-decent shake. Their cones are stale. The place is dirty and looks like a cute ice cream parlor on the outside but is far from it on the inside. The service is probably the worst part of the whole experience. When you think of ice cream you think of a happy place... The workers are so grumpy! They are rude and never smile. I don't know what the owners hiring criteria is but they should reconsider it. read more

Charlie's Supreme Ice Cream - Gross orange sherbert. - Ice Cream & Frozen Yogurt Near Me - Logan, Utah

Charlie's is such a cute little store, but unfortunately their product is exceptionally mediocre. I've never had anything at Charlie's that motivated me to hasten back, and after my experience earlier this week, I'll probably avoid the place altogether. I ordered a hot fudge sundae. The cashier asked if I wanted soft or hard ice cream, I went with hard, and she asked me what flavor I wanted. I thought this was sort of a nice touch, and without looking asked for chocolate chip. Imagine my surprise when my first spoonful of sundae came back minty and green! Concerned that I had taken somebody else's order by mistake, I went to the counter and informed the young women on duty that I had ordered chocolate chip ice cream, but instead received mint chocolate chip. "We don't carry chocolate chip ice cream," said the girl who took my order before turning and walking away, effectively ending our conversation. Okay but, like, why didn't you say that when I ordered? I didn't stutter. My friend was exasperated that I placed my order without looking at the menu or the buckets of ice cream behind the counter and likened it to ordering Pad Thai at a Mexican restaurant. Here's the thing though: it's not like that at all! I ordered chocolate chip because it's a basic flavor! What kind of ice cream shop doesn't carry chocolate chip!? Anyway, my sundae was fine; luckily I like mint chocolate chip, and their hot fudge is actually pretty good. However given Charlies' lackluster service, and, more importantly, lackluster ice cream, I will probably choose another ice cream shop next time. read more

Even prepared for disappointment, Charlie's disappointed me further. I just completed my "second chance" visit to Charlie's Supreme Ice Cream, and had a butterfinger/chocolate shake(one of my go to choices), as I ordered I asked that they double up on the butterfinger. Not to my surprise but well to my dismay there was only trace amounts of candy in the ice cream, which shouldn't be an issue except that I specifically asked for more. All four of the shakes ordered at my table were RUNNY AND MELTY, which is a let down when it comes to shakes. I can see Charlie's appeal to some, a $4 shake isn't the worst price, and they've got a good vibe going on in there. The food options are simply not worth the trip. If you're hoping to discover great ice cream in Logan, good luck, I haven't found anything phenomenal yet. read more

We sometimes take the kids here for a special treat, and like the ice cream okay. My kids love to play Beatles songs on the jukebox :) They could really use a remodeling! It's not a fantastic looking place. But, the prices are really cheap, and the serving sizes (ice-cream scoops) are huge. I love the huckleberry ice cream, but they haven't had it in stock for a long time- maybe they don't make it anymore? read more

Every shake I've had from here has been mediocre and not completely mixed together. If you are in the mood to eat ice cream and don't care about quality or flavor, this is the place for you. Also - when you order two shakes that are the same size, they will fill them to different heights. read more

I walked in and felt like I had traveled back to the 1950's. It was a warm summer night with an eclectic mix of people...professionals, students, young, and old just smiling, eating, enjoying the ice cream and the whole vibe. The ice cream was inexpensive and we explained to the young lady behind the counter it was our first time. She was extremely helpful and our ice cream was YUMMY! I am not an ice cream connoisseur by no means-it kind of tastes all the same to me. I will say that the aura, the helpful fast service, and the sweet treat was enough to say, for sure, I will be returning. read more

25 minutes with 4 cars in front of us! We just wanted a few shakes on a Saturday night and it was like they had to milk another cow for more cream! Also service inside isn't much faster. They always have like 7 high school kids running the place with 4 of them doing nothing at all times. However the shakes are pretty good but definitely not worth the wait. read more

Quick, courteous service. Very good ice cream. Good variety of sizes (kids scoop up to as many as you can eat). Pralines and cream is a good go to. Charlie's accepts credit cards and has a drive through. This is great to avoid getting the little ones in and out of their seats while still getting a creamy treat. read more

The service was good and the ice cream fair.The shop was hotter that the hubs of hell and they wouldn't let the staff adjust the temp. I thought having ice cream was supposed to be cool and refreshing. I won't be going back. read more

Great atmosphere and friendly staff, plus they have cute hats with their names on them

I consider this place one of the least expensive options for a good ice cream shake in town. They also offer non-fat frozen yogurt so you can have a shake that is nearly guilt free. I say nearly guilt free because I always indulge in the plethora of toppings and additional items that can be added into the shakes! They also offer hard ice cream, creamies, frozen drinks, and ice cream sandwiches. There is a jukebox there which can be fun to listen to while eating. There is seating inside and outside (during the summer). read more

Living In Logan my whole life we love Charlie's. But boy has it gone downhill. We brought family here twice this week and both times their quality control has been lost. I'm not sure if it's because it's ran by teenagers or why. The ice cream is still good but things have changed. My husband loves the snickers shake. It looked more like plain vanilla with tiny tiny little bits of chocolate. Not the big chunks like usual. My son in law had a Oreo shake and it had some Oreos thrown in the middle and not mixed. The shakes we also barely 3/4 full. I hope they come back to the place we love! read more

I just went to Charlie's last night after a four year break. The restaurant was cleaner and less grubby. However the cashier that took my payment HAD ICE CREAM ALL OVER HER HANDS. Literally, chocolate ice cream was dripping off her hands. Who was the lucky person that had ice cream served to them from those gross dirty fingers? The added bonus of this situation was that my change (cash and coins) had ice cream on them and had to be wiped off. This place is a joke! read more

I absolutely love this place! I have to drive 6 hours to enjoy their cookie dough caramel shakes... but it's worth it! I am originally from Logan and this was my favorite place as a kid. Fast forward 20 years and I'm still obsessed. It's a fun atmosphere with delicious treats! (I will admit, they do need to train their staff better, but I don't go for the people, I go for the ice cream!) read more