Charley's Philly Steaks is the FASTEST restaurant I have ever been served at. They operated with skills like those of the Pit Crew at NASCAR, a well-oiled machine with precision. Talk about great customer service A+!!! My Chicken Philly and fries were hot and delicious. Everything was very clean and stocked. The overall rating is an A++ grade. Impressive performance to say the least. Bravo! read more

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I have been wanting to give this restaurant a try, and did so while in town visiting. The service was speedy and the staff was polite and helpful in the decision making process. The food was overall good and prices were okay, nothing crazy but good for a chain restaurant. read more

Charleys Cheesesteaks - Interior Of Restaurant - Sandwiches Near Me - Johnson City, Tennessee

Might just be the best cheesesteaks in Tennessee. Certainly in the Tri-cities area. Service was quick. Not negative, they did forget the mayo I asked for on the chicken cheesesteak. Since I got it to go that was an irritant. read more

Charleys Cheesesteaks - Hours - Sandwiches Near Me - Johnson City, Tennessee

we got an order to go. fries we not half cooked. crunchy inside, tried to call and get help. no one answered

It just LOOKS like I'm a regular. Because I pick up Wifey's sammich. Ultimate club with liquid cheese. I go for a salad. Fresh goodness. Up in here up in here. That's an impressive selection of hot sauces on the bar in front. Not just Tabasco, Cholula, etc, but some Tennessee sauce too. Am I the only one slightly distressed about them being exposed to the sun all day? This place is CLEAN, y'all. Sure it's new, but it seems immaculate. The Virgin Mother herself would be proud get a sammich here. They've turned the drive thru into a patio. Now THAT'S progress. (DUC the Hidden movie reference?) read more

Charleys Is the only thing that brings me happiness on the darkest of days and I'm beyond blessed to see such beautiful smiling faces such as Jordan Ellisons and Andrew Taylor on a daily basis. They cooked my order to exact specification everytime. I ordered my last Chicken Philly medium rare and they cooked it to perfection. I came down with terrible food poisoning and had to have my stomach pumped but that is neither here nor there. I come in here on my lunch break some days and the woman in the apron is so delightful and beautiful her Smile warms my old Irish heart. Charleys will be a forever favorite of mine and will always hold a special place in my heart. Great service and a great food. - Barry McKhockiner read more

Charleys Cheesesteaks - Sandwiches Near Me - Johnson City, Tennessee

The meat used is now horrible. It is extremely hot with pepper and destroys the flavor of the Bacon3cheez I used to get. So your customer of 15 years will both of us never return again. Rating is the worst I can make it and it is not even ok. read more

Very clean restaurant. great selection of hot sauces! Service was very friendly and efficient. Food was hot, cooked fresh in front of you. For a quick meal that tastes good, I would revisit. read more

Great service. The food was absolutely delicious. This was our first time ordering from here and it was wonderful. And truly a great price.

Horrible experience with ZERO customer service. Placed order via the Charleys app. When I arrived they said they had no record of the order. A coworker who placed an order within 1-2 minutes of mine was with me and his order was there and ready. I confirmed on my order confirmation the time, address, phone number, everything, for this Charleys location. We waited a few minutes to see if it was delayed coming through. It never came through. I said I need to get back to work and I have the info. right here in the app. The person at the register didn't care. He said I could place the order with him and pay for it there. I said I'd already paid for it. He got a bit rude and said, "If it doesn't come across that screen, I don't make it." I said there has to be a way to look this up but he wouldn't even look at the confirmation/payment info. I had in hand. I asked to speak to the manager at which point he identified himself as the owner. I said so I have a receipt in hand and you are going to do nothing at all to figure this out. He repeated his previous statement. I said so I'm out this money and have no lunch. He said, "Yep" with a completely dismissive I-don't-care-attitude. I said well you don't have to worry about me placing an order with you again. I have reported the incident to Charleys corporate via the app. Nothing but an automated response so far, but it has only been a few hours. I'll never eat from here again, which is a shame because I really like the Ultimate Fries. read more

If you've ever had a quality Philly cheese steak before, there's no way in hell you'd think theirs is up there in ranking. Ok... I know I may be in the minority, since there's a lot of these places around and they've probably sold over a million of their sandwiches, but man..... for $10, this is one of very few food items I feel isn't worth it. I've had better frozen cheese steaks. My only regret is I don't know why I've had theirs numerous times. You'd think after the first, maybe second, if you don't like it you'd never get it again. But I'm guilty of getting it about a dozen times (this particular location maybe 6). Normally I wouldn't even write a review about places like these but I am doing so because of their workforce. 90% of their employees that I've had face to face interactions with are the strangest group of workers ever. Some are extremely socially awkward to me (but laugh and socialize fine with their co-workers so it isn't like they are not capable), others are just plain rude and disrespectful. Oh! And the rest are lazy and slow. The other 10% that are sweethearts I fear will fall into the same bad habits as the rest if they are not smart enough to get out before it's too late. Seriously, I've never had a good experience here and state my observation about the other 10% when I witness them helping somebody else other than me. Won't be back. read more

Over priced Philly that was extremely dried out. The service was very fast and everyone was nice but the food was mediocre at best.

Really good, solid phillys, I got the pepperoni philly, I used the yelp deal to get some fee frys, always cool, they had a long line but moved fast read more

Charleys Cheesesteaks - Busy - Sandwiches Near Me - Johnson City, Tennessee

Had lunch yesterday and today. My dad was in the hospital and we didn't know this was here. Food was fantastic. I accidentally dropped my fried and they quickly were nice to replace them without me asking. After a long weekend at the hospital this kindness was just what I needed. Greatly recommend it. read more

Very friendly staff excellent food it is a little pricey the tavern philly is awesome

No better philly steak in the Tri-Cities area.The restaurant is locally owned and you were always hear welcome to Charleys with a smile.

Excellent. ..you got to try their Italian fries, french fries with cheese pepironi herbs peppers onions Ooooo it's good !!

Best Philly steaks in Johnson City

Even though it's in a mall (JCM), this food court restaurant serves up tasty phillys at reasonable prices (considering the portion sizes). IDK about "authenticity", but still pretty good-tasting. read more

Can i choose ZERO stars... seriously folks, it has been a long time since I ate anything that bad.... This was based on the Johnson City TN store but I won't be going to this place EVER again. The sandwiches my husband and I ordered had NO taste unless you count cardboard as a taste, and mine made me physically sick. I threw it up within ten minutes of leaving the parking lot, having eaten only half of it. I took the leftover fries to my dogs and they would not eat them (I didn't take the sandwiches because I knew they would probably BITE me....) I will never, ever go back there. Save your $$$ and go four doors down to Jimmy Johns! read more

My husband and I came here to have a late dinner. We both ordered the Philly but it was a struggle to get the order in because the young woman ringing us up kept asking what we wanted and then would turn around and have a conversation with the other workers. I have never been so rudely interrupted giving my order. When the man cooking our food and the cashier got finished goofing off, we finally got our food. I asked for jalapeño on my sandwich (which was an up charge) and it barely had 4 jalapeño slices on it. To top the whole experience off, the cashier came up as we were finishing our meal around 8:00 and told us to "try not to fall" on the way out because she was going to go ahead and mop the store that closed at 9:00. Needless to say, we will not be back. There are many sandwich places in Johnson City, but I won't be recommending this one. Go out of your way and go to the mall to get a Charley's sandwich, the service is much better. read more